Privacy Policy for Trubuy Delivery
Effective Date: May 12, 2026
App Name: Trubuy Delivery
Category: Delivery Partner App
Developer Contact: trulifeindiaapp@gmail.com
Trubuy Delivery respects the privacy of delivery partners and is committed to protecting personal information. This Privacy Policy explains how we collect, use, and safeguard information when delivery partners use the Trubuy Delivery application.
1. Information We Collect
We may collect the following information from delivery partners:
Full Name
Mobile Number
Email Address
Profile Photo
Vehicle Information
Government ID (if required for verification)
Bank Account or Payment Details
Live Location Information
Device Information
Delivery Activity and Order Details
2. How We Use Information
We use collected information to:
Create and manage delivery partner accounts
Assign and manage delivery orders
Enable real-time delivery tracking
Process earnings and payments
Improve app performance and delivery services
Provide customer and partner support
Maintain platform safety and security
3. Location Permission
Trubuy Delivery requires location access to:
Track delivery routes
Navigate pickup and delivery locations
Update live delivery status
Improve order assignment accuracy
Location access may run in the background during active deliveries to ensure uninterrupted order tracking and delivery updates.
4. Camera & Storage Permission
The app may request Camera and Storage permissions for:
Uploading profile photos
Uploading delivery verification images
Scanning documents or IDs
Uploading proof of delivery
These permissions are only used when required for app functionality.
5. Background Location Usage
Background location access is used only while delivery partners are actively handling orders. This helps customers receive accurate tracking updates and supports smooth order completion.
The app does not track location unnecessarily when delivery activities are inactive.
6. Data Sharing
We do not sell personal information. Information may be shared only with:
Customers for delivery coordination
Payment providers for earnings processing
Legal authorities if required under applicable laws
7. Data Security
We implement reasonable security measures to protect delivery partner information from unauthorized access, misuse, or disclosure.
8. Data Retention
We may retain certain information as required for operational, legal, security, or payment-related purposes.
9. Account Management
Delivery partners may request to:
Update profile information
Change account details
Request account removal
For account or privacy-related requests, contact:
trulifeindiaapp@gmail.com
10. Children’s Privacy
Trubuy Delivery is intended only for individuals eligible to work as delivery partners and is not designed for children under 13 years of age.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be available within the application.
12. Contact Us
For questions regarding this Privacy Policy or delivery partner data:
Email: trulifeindiaapp@gmail.com