Last Updated: Aug 24 2025
Privacy Policy – Permissions Usage
At Triptronic Driver, we are committed to protecting your privacy. This section explains the Android permissions requested by our app and how we use the information collected. We only request permissions that are essential to provide our services and improve your experience.
1. Location Permissions
ACCESS_COARSE_LOCTION
ACCESS_FINE_LOCATION
FOREGROUND_SERVICE_LOCATION
ACCESS_BACKGROUND_LOCATION
We collect your location data to:
Track and share your location with passengers in real-time.
Enable navigation, route optimization, and trip history.
Support location-based features (e.g., nearby trip requests).
Your location is used only when the app is running and, if allowed, in the background for active trips. We do not share your location with third parties without your consent.
2. Camera and Storage Permissions
CAMERA
READ_MEDIA_IMAGES
READ_EXTERNAL_STORAGE
WRITE_EXTERNAL_STORAGE (only for Android versions ≤ 9)
These permissions allow:
Capturing and uploading documents, profile photos, or vehicle photos.
Uploading trip-related images, if required.
Storing and accessing images or documents necessary for trip verification or profile setup.
We do not access your media files unless you explicitly upload or capture them through the app.
3. Phone & Call Permissions
CALL_PHONE
We use this permission to:
Enable drivers to contact passengers directly via phone (e.g., for pick-up coordination).
Facilitate in-app calling functionality.
No calls are made without your direct action. We do not record calls.
4. Network & Connectivity Permissions
INTERNET
ACCESS_NETWORK_STATE
ACCESS_WIFI_STATE
These are necessary for:
Accessing the internet for app functionality (e.g., booking, maps, communication).
Determining the best available network for performance optimization.
5. Notifications & Foreground Service
POST_NOTIFICATIONS
FOREGROUND_SERVICE
We use these to:
Send real-time notifications about trip requests, messages, and updates.
Keep the app running during active trips to ensure uninterrupted service.
6. Device Features (Optional Use)
android.hardware.telephony (optional)
android.hardware.camera.autofocus (optional)
These features are used only if your device supports them. They improve app functionality (e.g., better photo capture, phone call handling).
7. Vibration and Wake Lock
VIBRATE
WAKE_LOCK
We use:
Vibration to alert drivers of new trip requests or important notifications.
Wake lock to keep the screen on during navigation or ongoing trips.
8. Advertising and Analytics
com.google.android.gms.permission.AD_ID
We may use this identifier to:
Monitor app performance.
Analyze usage patterns.
Deliver relevant app-related information.
We do not use it for third-party advertising or tracking beyond what's needed for app functionality.
Data Handling & Security
We do not sell your personal data to third parties. Your data is used only to provide and improve our services. We implement strict security measures to protect your information.
All permissions are requested only when necessary, and we follow Android guidelines for runtime permissions. You can manage or revoke permissions anytime in your device settings.
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We will use this information to occasionally inform you of promotions being run on the website. Within each email, you will be provided with an option to opt out from receiving such emails in the future. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you with an opportunity to opt-out or otherwise prohibit such unrelated uses.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Personal data are all information relating to an identified or identifiable natural person (hereinafter ‘person concerned’). Identifiable is a natural person who can be identified directly or indirectly, in particular by assignment to an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics that express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
The persons concerned are persons whose personal data are processed by the data controller.
Processing means any operation or series of operations carried out with or without the aid of automated procedures in relation to personal data, such as the acquisition, collection, organisation, sorting, storage, adaptation or alteration, reading, retrieval, use, disclosure by transmission, dissemination or any other form of provision, comparison or linking, restriction, erasure or destruction.
Profiling is any form of automated processing of personal data consisting in the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to the performance of work, economic situation, health, personal preferences, interests, reliability, conduct, location or relocation of that natural person.
Pseudonymization is the processing of personal data in such a way that the personal data can no longer be assigned to a specific person concerned without the use of additional information, provided that this additional information is kept separately and is subject to technical and organisation measures which ensure that the personal data are not assigned to an identified or identifiable natural person.
The person responsible is the person who decides on the purposes and means of processing personal data and who also carries them out accordingly.
Processor is another natural or legal person, authority, institution or other body that processes personal data on behalf of the data controller.
Recipient is a natural or legal person, authority, institution or other body to which personal data is disclosed.
Data subject’s consent is any voluntary, specific case, informed and unequivocal expression of consent in the form of a declaration or other clear affirmative act by which the data subject indicates his/her consent to the processing of his/her personal data.
Violation of the protection of personal data is a breach of security that leads to destruction, loss or alteration, whether unintentional or unlawful, or to unauthorized disclosure or access to personal data that has been transmitted, stored or otherwise processed.
You can access all your personally identifiable information that we collect online and maintain by contacting our customer service department. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Should you have other questions or concerns about these privacy policies, please call us at +91 98189 99999 or send us an email at info@triptronic.net
As and when necessary, changes to this Privacy Policy will be posted here. Where changes are significant, We may also email all our registered users with the new details, and where required by law, We will obtain your consent to these changes.