Triplyst: Itinerary Planner

TRIPLYST SUPPORT

Triplyst helps you build structured travel itineraries, explore places on a map, preview destinations, save travel memories, and unlock country achievements.

Need help?

Email: argonpatel834@gmail.com

https://sites.google.com/view/triplyst-itinerary-planner/privacy-policy

Terms and Conditions:

https://sites.google.com/view/triplyst-itinerary-planner/terms-and-condition

https://sites.google.com/view/triplyst-itinerary-planner/privacy-policy

Terms and Conditions:

https://sites.google.com/view/triplyst-itinerary-planner/terms-and-condition

FREQUENTLY ASKED QUESTIONS

1. What is Triplyst?

Triplyst is an AI-powered itinerary planner and travel journal. It can organize places into a day-by-day route, show them on a map, provide travel timing and guidance, display video previews, answer trip questions, and save your travel memories.

2. How do I create an itinerary?

Open Triplyst and select Create New Trip.

Choose:

• Itinerary mode

• Country

• City

• Number of days

• Dates or flexible dates

• Trip pace

Review the information and select Build My Trip.

3. What itinerary modes are available?

Classic

Designed for major sights, culture, landmarks, neighborhoods, and local discoveries.

Nightlife

Designed for bars, clubs, rooftops, live music, and evening experiences.

Adventure

Designed for outdoor activities, nature, scenic routes, and active experiences.

4. How many days can one itinerary include?

A Triplyst itinerary can include between 1 and 7 days.

Longer journeys can be divided into multiple itineraries.

5. Is my first itinerary free?

Triplyst includes one complimentary itinerary during onboarding.

After the complimentary itinerary has been used, an active subscription is required to generate additional itineraries.

6. Why am I seeing a subscription screen?

Your complimentary itinerary may already have been used, or Triplyst could not confirm an active subscription.

You can subscribe through the displayed App Store paywall or restore a previous purchase.

7. How do I restore my purchase?

Open Triplyst and select Profile.

Open the subscription or premium screen and choose Restore Purchases.

Make sure the device is signed in with the same Apple Account that originally purchased the subscription.

8. How do I cancel my subscription?

Subscriptions are managed by Apple.

On your iPhone:

1. Open Settings.

2. Tap your name.

3. Tap Subscriptions.

4. Select Triplyst.

5. Tap Cancel Subscription.

Deleting the Triplyst app does not automatically cancel a subscription.

9. How do I request a refund?

Apple processes all Triplyst payments and refund decisions.

Visit:

https://reportaproblem.apple.com/

10. Why does itinerary generation take time?

Triplyst may need to:

• Understand your destination

• Generate each day

• Validate places

• Organize practical routes

• Find video previews

• Add local guidance

Longer itineraries can take more time.

Keep a stable internet connection while generation begins. You may leave the generation screen or temporarily close the app; Triplyst is designed to preserve supported pending requests and show the result when completed.

11. What should I do if generation fails?

Try the following:

• Confirm that your device is online.

• Check the country and city.

• Wait briefly and select Try Again.

• Reduce the number of days if the destination is very small.

• Try another itinerary mode.

• Close and reopen Triplyst.

• Install the newest App Store or TestFlight version.

If the problem continues, contact [SUPPORT EMAIL] with a screenshot and the destination, mode, and number of days selected.

12. Why did Triplyst correct my city name?

Triplyst may correct spelling, accents, translated names, alternate city names, or country formatting to match a recognized destination.

For example, Triplyst may normalize an English city name to its official or locally recognized form.

13. Are maps and travel times guaranteed to be accurate?

No. Map data, route availability, road conditions, transport schedules, walking access, ferries, and temporary closures can change.

Triplyst attempts to create practical routes and may use estimated coordinates when a map provider is temporarily unavailable.

Always confirm important routes with an official map or transport provider before travelling.

14. Why is a place missing from the map?

A place may be new, temporarily closed, spelled differently, or unavailable from the map provider.

Try generating the trip again or choose another nearby place. Please report repeat problems to [SUPPORT EMAIL].

15. Are opening hours, prices, and availability live?

Not always.

Triplyst may use current web information, but prices, opening hours, entry rules, transport schedules, and availability can change without notice.

Confirm important details on the venue’s official website before visiting or paying.

16. What are Shorts and video previews?

Triplyst may display YouTube previews to help you understand what a location looks like.

Some locations may not have a suitable preview. Videos are provided by third parties, and Triplyst does not control their availability or content.

17. Can I watch videos inside Triplyst?

Where supported, a preview can play inside the app. Some content may open in YouTube or a browser because of the video owner’s settings.

18. What can I ask the AI trip companion?

You can ask about:

• Your daily route

• The next stop

• Travel timing

• What to pack

• Rain alternatives

• Estimated activity or local-transport costs

• Nightlife planning

• Adventure preparation

• Current destination information

The companion may use web search when current information is needed.

19. Does Triplyst recommend restaurants?

Triplyst focuses on places, attractions, routes, activities, landmarks, and travel guidance.

It does not currently provide restaurant or meal recommendations. Nightlife itineraries may include appropriate bars, clubs, live music, and rooftop venues.

20. How do country achievements work?

A country can be unlocked by:

• Visiting it and selecting Check My Location

• Selecting that country for a travel journal folder

• Adding a selected photo whose available GPS metadata identifies that country

Triplyst stores the unlocked country rather than a history of your precise location.

21. Why are some country achievements blurred?

Blurred achievements have not been unlocked.

Once the country is verified through location or an eligible journal photo, its artwork becomes visible.

22. Does Triplyst scan my entire photo library?

No.

Triplyst accesses only the photos you explicitly select using Apple’s photo picker. It does not automatically scan or import your entire photo library.

23. Why didn’t a photo unlock a country?

The photo may not contain usable GPS metadata. Screenshots, downloaded images, edited images, social-media images, and images exported through messaging apps often have location metadata removed.

You can still select the country manually for your journal or unlock it using Check My Location while visiting.

24. Where are my travel journal photos stored?

Selected journal photos are copied into Triplyst’s local app storage on your device.

Deleting the original photo from Apple Photos does not necessarily delete the local Triplyst copy. Removing it inside Triplyst or deleting the app removes the locally stored Triplyst content.

25. How many photos can I add?

You can add multiple photos to a journal folder.

Triplyst adapts portrait, landscape, square, and other supported image dimensions for its gallery layout.

26. How do I delete a trip, journal, or photo?

Use the available delete or remove control for the item inside Triplyst.

If you want to remove all local Triplyst information, delete the app from your device. Offloading the app may keep documents and data.

27. Can I change Triplyst’s language?

Yes.

Open Profile and select Language. Choose one of the supported languages and return to the app.

Some external map, website, venue, and YouTube content may remain in the language supplied by the third-party provider.

28. Is an internet connection required?

An internet connection is required for:

• Generating new itineraries

• AI companion responses

• Web search

• Subscription verification

• Loading maps and video previews

• Restoring purchases

Previously saved local content may remain available without a connection, but external media and map details may not load.

29. Can Triplyst be used for emergencies or official travel advice?

No.

Triplyst is a planning tool. It is not an emergency, medical, legal, immigration, safety, or official transport service.

For emergencies, contact local emergency services. Confirm visas, health requirements, weather warnings, closures, safety conditions, and official travel guidance through authoritative sources.

30. What should I include in a support request?

Please include:

• Your iPhone model

• iOS version

• Triplyst app version and build

• Country and city selected

• Itinerary mode

• Number of days

• The exact error message

• A screenshot, if possible

• Whether the problem happens every time or only sometimes

Do not include passwords, complete payment information, passport numbers, or other sensitive personal information.

Contact: argonpatel834@gmail.com