Effective Date: August 25, 2026
Last Updated: August 25, 2026
Triple App Mortgage ("Triple App", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you use the Triple App Mortgagemobile application (the "App") and related services.
By using the App, you agree to the practices described in this Privacy Policy.
Depending on how you use the App, we may collect the following types of information.
We may collect information that you voluntarily provide, including:
Full name
Email address
Phone number
Date of birth
Nationality
Residential address
Employment information
Employer information
Monthly income
Financial information
Mortgage-related information
Identification information
Documents submitted for verification
Information required to assess mortgage eligibility
If identity verification is required, the App may allow you to submit identification documents, such as:
National ID
Passport
Emirates ID or other government-issued identification
Supporting documents required for mortgage applications
We only use identification information for legitimate purposes related to identity verification, mortgage applications, fraud prevention, regulatory requirements, and providing our services.
When required to provide mortgage-related services, we may collect financial information such as:
Income
Existing financial obligations
Loan information
Monthly commitments
Employment income
Property-related financial information
Mortgage application information
We use this information to help evaluate mortgage applications and provide relevant services.
When you use the App, certain technical information may be collected automatically, including:
Device type
Operating system
App version
IP address
Device identifiers
Language and regional settings
Crash reports
Diagnostic information
App usage information
This information may be used to maintain, secure, and improve the App.
The App may request access to your device camera or files when you choose to:
Scan an identification document
Upload documents
Take photographs of required documents
Submit supporting documentation
Camera or file access is only used when required for a feature that you choose to use.
We do not access your camera or files continuously in the background.
We may use the information we collect to:
Create and manage your account.
Process mortgage applications.
Assess mortgage eligibility.
Calculate mortgage-related information.
Verify your identity.
Verify submitted documents.
Communicate with you regarding your application.
Provide customer support.
Prevent fraud and unauthorized activity.
Comply with applicable laws and regulations.
Maintain and improve the App.
Detect and resolve technical problems.
Protect the security of our users and services.
We will not use your personal information for purposes unrelated to the services described in this Privacy Policy without an appropriate legal basis or your consent where required.
We may share personal information when necessary to provide our services.
Depending on your application and the services you use, information may be shared with:
Mortgage providers
Banks and financial institutions
Mortgage brokers or authorized partners
Identity verification providers
Technology and cloud service providers
Customer support providers
Security and fraud-prevention providers
Professional advisers
Government or regulatory authorities where legally required
We do not sell your personal information.
Third-party service providers that process information on our behalf are expected to handle your information securely and only for authorized purposes.
We take reasonable technical and organizational measures to protect your personal information from:
Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
We retain personal information only for as long as reasonably necessary to:
Provide our services
Process or maintain your mortgage application
Meet legal and regulatory requirements
Resolve disputes
Enforce agreements
Prevent fraud
Maintain appropriate business and financial records
When information is no longer required, we may securely delete or anonymize it in accordance with applicable laws.
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your information where legally permitted.
Request restriction of certain processing.
Object to certain processing.
Withdraw consent where processing is based on consent.
Request information about how your data is processed.
Some requests may be subject to legal or regulatory requirements that prevent us from immediately deleting or modifying certain information.
To exercise your privacy rights, contact us using the information provided below.
Triple App Mortgage is not intended for children.
We do not knowingly collect personal information from children under the applicable legal age.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
The App may use third-party services to support functionality, analytics, hosting, security, communications, or other technical operations.
These third parties may process information according to their own privacy policies and applicable agreements.
We encourage users to review the privacy policies of third-party services when applicable.
Your information may be processed or stored in countries other than the country where you live.
When required by applicable law, we take appropriate measures to protect personal information when it is transferred internationally.
We may update this Privacy Policy from time to time.
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
We encourage you to review this page periodically to stay informed about how we protect your information.
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:
App Name: Triple App Mortgage
By using Triple App Mortgage, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.
Because this is a mortgage/financial app, I recommend we make the final version match exactly what Triple App actually does. In particular, Google Play may ask about financial information, government IDs, personal information, and document uploads.
If you tell me what Triple App collects (for example: Emirates ID, passport, salary certificate, bank statements, location, camera, contacts, etc.) and whether it sends the application to banks/brokers, I can make you a Google Play–compliant final Privacy Policy specifically for Triple App Mortgage, rather than leaving generic sections in it.