Trend Scope

Privacy Policy 

Effective Date: 21 September 2025

Last Updated: 21 September 2025

1. INTRODUCTION

This Privacy Policy (“Policy”) describes how Trend Scope (“Company,” “we,” “our,” or “us”) collects, processes, stores, uses, and discloses information relating to users (“you,” “your,” or “User”) of the Trend Scope mobile application (“App”).

By downloading, installing, accessing, or using the App, you acknowledge that you have read, understood, and agreed to this Policy. If you do not agree, you must refrain from using the App.

This Policy is intended to comply with applicable data protection and privacy laws, including but not limited to:

The Information Technology Act, 2000 and associated Rules (India)

The General Data Protection Regulation (GDPR) (EU Regulation 2016/679)

The California Consumer Privacy Act (CCPA), as amended by the CPRA

Other relevant privacy and data protection frameworks, where applicable

2. DEFINITIONS

For the purposes of this Policy:

“Personal Data” means any information that relates to an identified or identifiable individual.

“Non-Personal Data” means aggregated, anonymized, or de-identified data that cannot reasonably be used to identify an individual.

“Processing” means any operation performed on Personal Data, such as collection, recording, storage, alteration, retrieval, use, disclosure, or erasure.

“Third Parties” include service providers, data processors, and partners engaged by us for App functionality or compliance.

3. INFORMATION WE COLLECT

3.1 Information You Provide Directly

Contact Details: When you reach out for support, submit requests, or provide feedback.

App Preferences: Language settings (Tamil, Bengali, English), customizations, and feature configurations.

Communications: Information shared in ratings, bug reports, surveys, or feedback forms.

3.2 Information Collected Automatically

Device Identifiers: Device model, OS version, device configuration, unique identifiers (where applicable).

App Usage Data: Screens accessed, functions used, error logs, crash analytics.

Network Information: Connectivity status and type, relevant for delivering market data.

Performance Metrics: Loading speed, latency, responsiveness, diagnostic information.

3.3 Information We Explicitly Do NOT Collect

We do not intentionally collect or process:

Financial account or trading login credentials

Location data, GPS signals, or geolocation tracking

Personal media, contacts, photos, or files on your device

Browsing history, cookies outside the App, or third-party account logins

4. LEGAL BASIS FOR PROCESSING (GDPR Users)

If you are located in the European Union, our processing of your Personal Data is based on one or more of the following lawful grounds:

Performance of a Contract: To provide requested services such as real-time stock data.

Consent: Where you voluntarily provide information (e.g., via feedback forms).

Legal Obligation: To comply with regulatory or statutory requirements.

Legitimate Interests: To analyse performance, prevent misuse, and enhance security.

5. USE OF INFORMATION

We process collected data for the following purposes:

Service Delivery: Providing real-time stock data from NSE/BSE.

User Experience: Remembering language settings and preferences.

Support & Communication: Responding to technical issues and customer queries.

Analytics & Improvement: Monitoring performance and resolving bugs.

Legal & Compliance: Meeting obligations under applicable laws and regulations.

We do not sell, rent, or otherwise monetize Personal Data.

6. INFORMATION SHARING AND DISCLOSURE

6.1 Third-Party Integrations

We may engage trusted third-party services strictly for functionality, including but not limited to:

Indian Stock Market APIs: For delivery of market data.

Google Services (e.g., Firebase, Crashlytics): For app performance and error diagnostics.

UI Frameworks (e.g., Facebook Shimmer): For loading animations (no personal data transmission).

6.2 Prohibited Sharing

We do not share data with:

Advertising networks

Social media platforms for profiling

Data brokers or resellers

6.3 Legal Requirements

We may disclose data when required to:

Comply with applicable law, regulation, or legal process

Respond to government or regulatory requests

Protect rights, property, or safety of the Company, users, or the public

Investigate and prevent fraud or misuse of the App

7. DATA STORAGE, RETENTION & SECURITY

7.1 Storage

Local Storage: User settings remain only on your device.

No Persistent Server Storage: We do not maintain central databases of user profiles.

Temporary Cache: Market data may be cached briefly to improve response times.

7.2 Retention

Support Records: Retained for a maximum of 24 months for service history.

Anonymized Analytics: Retained as long as necessary for app optimization.

App Settings: Deleted when the App is uninstalled.

7.3 Security Measures

We implement industry-standard security protocols, including:

Secure HTTPS/SSL API communications

Encryption of transmitted data

Regular audits of third-party SDKs and APIs

Security patches in line with best practices

8. USER RIGHTS

8.1 General Rights

Access: You may request access to the information we process.

Correction: You may modify settings and preferences within the App.

Deletion: Uninstalling the App removes all locally stored data.

Opt-Out: Discontinue use of the App at any time.

8.2 GDPR Rights (EU Users)

Right to be informed

Right to rectification

Right to erasure (“right to be forgotten”)

Right to restrict processing

Right to object to processing

Right to data portability

8.3 CCPA Rights (California Users)

Right to know categories of data collected

Right to request deletion of personal data

Right to opt out of sale of personal data (not applicable as we do not sell data)

Right to non-discrimination for exercising privacy rights

Requests under GDPR/CCPA can be submitted via the contact details provided in Section 12.

9. CHILDREN’S PRIVACY

The App is not directed to individuals under the age of 13 (or the minimum age of digital consent in your jurisdiction). We do not knowingly collect or solicit data from children. Parents who believe their child has submitted data should contact us for prompt deletion.

10. INTERNATIONAL DATA TRANSFERS

As the App operates primarily within India, users acknowledge and consent that data may be processed and stored in India under Indian privacy laws, which may differ from those in other jurisdictions. If applicable, cross-border transfers will comply with recognized safeguards, including Standard Contractual Clauses (SCCs) for EU users.

11. CHANGES TO THIS POLICY

We reserve the right to amend this Policy at any time. Updates will be communicated by:

Revising the “Last Updated” date at the top of this document

In-app notification where legally required

Your continued use of the App after such changes constitutes acceptance of the updated Policy.

12. CONTACT INFORMATION

If you have questions, concerns, or wish to exercise your privacy rights, you may contact us:

Email: contact2020pd[at]gmail.com

Subject Line: Privacy Policy Inquiry

Response Time: Within 48 business hours

13. GOVERNING LAW & DISPUTE RESOLUTION

This Policy is governed by and construed under the laws of India, without regard to its conflict of laws principles.

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

If required under applicable law, disputes may first be subject to good-faith negotiations, followed by arbitration under rules of the Arbitration and Conciliation Act, 1996 (India), before proceeding to litigation.

14. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

15. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

contact2020pd[at]gmail[dot]com