Effective Date: [21 August 2024]
1. Introduction
Welcome to the Audio Transcriber app ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
 2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Device ID: A unique identifier for your device, used to manage your account and credits.
- Audio Files: The audio content you upload for transcription.
- Transcription Results: The text generated from your audio files.
- Purchase Information: Details of in-app purchases, including transaction IDs.
2.2 Non-Personal Information
We may also collect non-personal information that does not directly identify you, such as:
- Usage Data: Information about how you use the App, including features accessed and time spent.
- Device Information: General information about your device, such as device type, operating system, and language settings.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our App's functionality.
- To process and complete transcription requests.
- To manage your account, including tracking your credit balance.
- To process in-app purchases and manage transactions.
- To improve and optimize our App and services.
- To communicate with you about your account, purchases, or customer support inquiries.
- To detect, prevent, and address technical issues or fraudulent activities.
4. Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our App and providing our services (e.g., cloud storage providers, payment processors).
- To comply with legal obligations, such as responding to lawful requests from public authorities.
- To protect our rights, privacy, safety, or property, as well as that of our users or others.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information.
- The right to correct or update your personal information.
- The right to request deletion of your personal information.
- The right to restrict or object to the processing of your personal information.
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
support@transcrip.to
10. Consent
By using our App, you consent to our Privacy Policy and agree to its terms and conditions.