Last updated: October 21, 2024

1. Overview: 

This privacy policy applies to the TrackEye360 Connect app (referred to as "Application"), which is provided by Technosoft Solutions (referred to as "Service Provider") as a free service. By using the Application, you agree to the collection, use, and processing of your information as described in this policy. The Service Provider is committed to protecting your privacy and safeguarding your information.

2. Context: 

The Application collects certain information when you use it, such as:

• Your device's Internet Protocol (IP) address.

• Pages of the Application you visit, the time and date of your visit, and the time spent on those pages.

• The operating system used on your mobile device.

• The device’s location to determine your approximate geographical location.

This information is collected to provide various services, improve the Application, and analyze user behavior. Some information may be shared with third-party services for performance enhancements.

3. Scope: 

1. Information Collection and Use

• The Service Provider collects personally identifiable information as well as anonymized data from users to offer personalized content, relevant recommendations, and location-based services.

• Aggregated data is used for analyzing trends, improving the app, and enhancing the overall user experience.

• Anonymized data may be shared with trusted third-party services such as Google Play Services, Google Analytics for Firebase, and Firebase Crashlytics.

2. Third-Party Access

   • The Application may share aggregated and anonymized information with third parties for app improvement and service optimization.

   • Google Play Services

   • Google Analytics for Firebase

   • Firebase Crashlytics

   • OpenStreetMap
     If you encounter any problems with the map data, you can follow this link to report and fix the problem. 

   • In cases required by law, or to protect user rights, safety, and security, user information may be disclosed to government entities or as required by legal processes.

3. Opt-Out Rights

   • Users can stop the collection of information at any time by uninstalling the Application.

4. Data Retention Policy

   • Data provided by the user will be retained as long as the user continues using the Application. Users may request deletion of their data by contacting the Service Provider.

5. Children's Privacy

   • The Application is not intended for use by children under the age of 13. If personal data from a child under 13 is collected, it will be deleted immediately. Parents or guardians who discover such data collection can contact the Service Provider to initiate deletion.

6. Security

   • The Service Provider takes various measures to protect your information, including physical, electronic, and procedural safeguards.

7. Changes to the Privacy Policy

   • The privacy policy may be updated periodically. Users will be informed of updates by revisiting this page. Continued use of the Application implies acceptance of any changes.

4. Contact Us: 

If you have any questions regarding this privacy policy or the use of your personal information, feel free to contact Technosoft Solutions at info@techno-soft.com.