Effective Date: October 21, 2024
1. Introduction
This Privacy Policy explains how Technosoft Solutions ("we," "our," or "Service Provider") collects, uses, and protects your information when you use our TrackEye360 mobile application ("Application"). We are committed to protecting your privacy and handling your data in an open and transparent manner.
2. Information We Collect
2.1 Automatically Collected Information
We collect certain information automatically when you use our Application:
Device operating system and version
Device type and model
Application usage statistics
Access times and dates
Application navigation patterns
Technical error logs
2.2 Location Information
Our Application collects and processes location data for the following purposes:
Geolocation Services: To provide personalised content and location-based features
Service Optimisation: To improve navigation and routing functionality
Analytics: To analyse usage patterns and enhance user experience
Emergency Services: To provide location data in case of emergency situations
2.3 User-Provided Information
We may request certain personally identifiable information, including but not limited to:
Name and contact information
User account credentials
Emergency contact information
User preferences and settings
3. How We Use Your Information
3.1 Primary Uses
Providing and maintaining the Application's core functionality
Personalising user experience
Improving and optimising our services
Sending important service-related notifications
Responding to user inquiries and support requests
4. Data Sharing and Disclosure
4.1 Third-Party Service Providers
We work with trusted third-party services:
OpenStreetMap
If you encounter any problem regarding the map data you can follow this link to report and fix the problem.Â
Each third-party service provider has its own Privacy Policy governing data handling.
4.2 Legal Requirements
We may disclose your information:
To comply with legal obligations
To protect our rights and interests
To respond to governmental requests
To prevent fraud or security issues
To address violations of our terms
5. Data Security
We implement appropriate technical and organisational measures to protect your data:
Encryption of data in transit and at rest
Regular security assessments
Access control and authentication
Secure data storage practices
Regular security updates
6. Children's Privacy
We do not knowingly collect or solicit data from children under 13
Parents or guardians who believe their child has provided personal information should contact us
We will promptly delete any inadvertently collected information about children
7. Data Retention
We retain user data for as long as necessary to provide our services
You can request deletion of your data by contacting us
Some information may be retained for legal or legitimate business purposes
8. Your Rights and Choices
You have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your data
Disable location services
Uninstall the Application
9. International Data Transfers
If we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
10. Changes to This Policy
We may update this Privacy Policy periodically
Continued use of the Application after changes constitutes acceptance
11. Contact Information
For privacy-related questions or concerns:
Email: info@techno-soft.com
Website: Technosoft Solutions - Healthcare Software Development
Address: 661B, Maulana Shaukat Ali Rd, Block B Faisal Town, Lahore, Punjab 54000
12. Consent
By using the Application, you consent to:
The collection and use of your information as described
The processing of your location data
Receiving service-related communications
13. Opt-Out Procedures
To opt out of data collection:
Uninstall the Application
Contact us to request data deletion
Adjust your device settings for location services
Modify app permissions in your device settings
Last modified: October 21, 2024