📄 Privacy Policy 

Last Updated: 14.11.2025

This Privacy Policy describes how TrackerWave Private Limited (“we”, “our”, “us”) collects, uses, and protects your information when you use our mobile application (“App”).

By using the App, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information to provide and improve our services:

• Name, email address, mobile number, and basic profile details

• Organizational information (job role, official email, etc.)

• Device information (device type, OS version)

• Usage and diagnostic data

• Location data, only when required for RTLS features

• Files or media you choose to upload or view

We do not collect unnecessary or unrelated personal information.

2. How We Use Your Information

We use your information to:

• Create and manage your user account

• Provide Real Time Location Services (RTLS) features

• Improve app performance and user experience

• Communicate updates or support information

• Ensure security, fraud detection, and compliance

• Provide organization-specific workflows

We do not sell your data to third parties.

3. Sharing of Information

We may share information only:

• With your organization (if your account is organizational)

• With service providers required for app operation

• With law enforcement when legally required

• During merger, acquisition, or business restructuring

• For troubleshooting or technical support

All third-party access is restricted and follows strict confidentiality.

4. Location Data

Some features of the App require Location Services.

You may disable location permissions at any time, but some features may not work correctly.

We do not use your location for tracking outside your organization’s use case.

5. Data Security

We use industry-standard security measures to protect your information.

However, no system is 100% secure. You use the App at your own risk.

6. Your Choices and Rights

You may:

• Update or correct your information

• Request details of data stored

• Request deletion of your account

• Withdraw permissions (like location or camera access)

Contact us anytime for assistance.

7. Children’s Privacy

The App is not intended for children under 13.
We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy occasionally.
The updated policy will be posted on this page.

9. Contact Us

For questions or concerns, contact:

TrackerWave Private Limited
📧 info@trackerwave.com
📞 +91 98409 07544
🌐 https://www.trackerwave.com