At Towsila (Customer, Store, Driver or Provider), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have when you use our website and services (the “Services”). By using Towsila, you agree to this Privacy Policy.
Information We Collect
1.1 Account and Contact Information
When you create an account or communicate with us, we may collect information such as:
Name
Email address
Phone number (if provided)
Profile photo (optional)
Any other information you choose to provide
1.2 User Content
We collect the content you submit through the Services, including:
Recipes, posts, ratings, reviews, and comments
Photos or other files you upload
Messages or requests you send to our support team
1.3 Automatically Collected Information
When you access or use the Services, we may automatically collect certain information, such as:
IP address
Device type, operating system, and browser type
Log data (pages/screens viewed, access times, referring pages)
Usage and performance data to help us diagnose issues and improve the Services
1.4 Cookies and Similar Technologies
We use cookies and similar tracking technologies to:
Remember your preferences
Improve functionality and user experience
Understand how the Services are used (analytics)
You can control cookies through your browser settings. Disabling cookies may affect certain features of the Services.
1.5 Location Information
If you use features that require location, we may request access to your device location.
How we use location data:
To personalize your experience (e.g., local recommendations, nearby content)
To improve our Services through aggregated analytics
Sharing of location data:
We do not share your precise location with third parties unless it is necessary to provide a specific feature/service or required by law.
Consent and control:
We will ask for your permission before accessing location data.
You can revoke permission at any time through your device settings.
Storage of location data:
We may store anonymized or aggregated location data for analytics, service improvement, and functionality.
How We Use Your Information
We use the information we collect to:
Provide, operate, maintain, and improve the Services
Create and manage your account
Personalize content and features
Respond to your inquiries, requests, and support needs
Send service-related messages (e.g., security alerts, policy updates, important notices)
Send newsletters or marketing communications (you can opt out at any time)
Perform analytics, monitor trends, and measure the effectiveness of our communications and marketing
How We Share Your Information
We may share your information in the following situations:
3.1 Service Providers
We may share information with trusted third-party service providers who help us operate the Services, such as:
Hosting and infrastructure providers
Analytics providers
Payment processors (if applicable)
These providers are authorized to use your information only as necessary to provide services to us.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests (e.g., a court order or government request).
3.3 Business Transfers
If Towsila is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will take reasonable steps to ensure your information remains protected.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.Your Choices and Rights
5.1 Account Information
You may review, update, or delete your account information by logging into your account settings (if available).
5.2 Cookies
You can accept or decline cookies through your browser settings. Disabling cookies may limit certain functionality.
5.3 Location Permissions
You can enable or disable location permissions at any time through your device settings.
5.4 Marketing Communications
You can opt out of marketing emails at any time by using the unsubscribe link in the email (if available) or by contacting us.
5.5 Account Deletion
You may request deletion of your account by contacting us at the email listed below. We may retain certain information when required by law or for legitimate business purposes (such as security, fraud prevention, and dispute resolution).
Children’s Privacy
Towsila is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us so we can take appropriate action.Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on our website and update the “Last Updated” date above. Your continued use of the Services after changes are posted means you accept the updated Privacy Policy.Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to request deletion of your account, please contact us at:
sadsad8472@gmail.com