Last Updated: July 13, 2026
Welcome to Torchy. Your privacy is important to us. This Privacy Policy explains how Torchy collects, uses, and protects your information when you use our application.
When you use Torchy, we may collect:
Account information (such as your name and email address if you create an account)
Location information (to connect you with nearby service providers)
Information you provide about your service requests
Photos or files you choose to upload with a request
Messages exchanged through the app
Device information such as operating system, device type, and app version
Usage analytics to improve the app's performance and user experience
We use your information to:
Match your request with relevant businesses or service providers
Provide AI-powered request analysis and categorization
Improve the accuracy and quality of our services
Send notifications related to your requests and offers
Respond to customer support inquiries
Maintain security and prevent fraud or abuse
Torchy uses your approximate or precise location (with your permission) to help connect you with nearby businesses and improve the relevance of service matches.
You can disable location permissions at any time in your device settings.
Descriptions, images, or other information you submit may be processed by AI systems to better understand your request and help connect you with suitable businesses.
AI-generated suggestions are provided for convenience and should not be considered professional advice.
We may share information with:
Businesses responding to your service requests
Trusted service providers that help operate Torchy
Legal authorities when required by law or to protect our users
We do not sell your personal information to third parties.
We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, disclosure, or misuse.
However, no method of electronic transmission or storage is completely secure.
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Delete your account and associated data
Request a copy of your personal information
To exercise these rights, contact us using the information below.
Torchy is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
If you have any questions about this Privacy Policy or your personal information, please contact us:
Email:Gettorchy@gmail.com