Privacy Policy

Last Updated August 8, 2024

TOP MOP is your go-to app for booking reliable cleaning and maintenance services online. With just a few taps, schedule professional help to keep your spaces spotless. Enjoy the convenience of top-notch service at your fingertips! 

We prioritize your privacy and ensure your personal information is always protected. Your trust is important to us, and we take every measure to safeguard your data. 

Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. This enables the web server to identify and track the web browser. We may use both session cookies and persistent cookies on the website.

• Session cookies will be deleted when you close your browser.

• Persistent cookies will remain until deleted or reach a specified expiry date.

We will use cookies to track your navigation, keep track of bookings, and improve your browsing experience.

Collecting and Using Your Personnel Data

Location: Used to provide location-based services and connect you with nearby professionals.

Name: Required for personalized communication.

Number: Used for contact purposes, including service updates and support.

Email: Utilized to notify you of bookings, service updates, and promotional offers.

Permissions

we request access to your location only when you choose to select a location within the app. This is used solely to help you pinpoint your desired service location accurately. We do not collect, store, or share your location data unless you actively choose to provide it by selecting a location in the app. Your privacy and control over your data are our top priorities. 

Children Policy

TOP MOP is designed for users aged 4 and above. We do not knowingly collect personal data from children under the age of 13 without parental consent. If we discover that we have inadvertently collected such information, we will take steps to delete it promptly. Parents and guardians are encouraged to monitor their children's use of the app to ensure a safe experience. 

Policy Amendments 

We may update this privacy policy from time to time by posting a new version on our website. Please check this page occasionally to ensure you are happy with any changes. 

Your Rights 

You may also request not to process your personal information for marketing purposes by emailing us at support@topmop.ae

Contact Us: 

For any inquiries, you can reach us at info@topmop.ae.