Tongxin Zhou
Assistant professor
Dept. of Information Systems
W. P. Carey School of Business
Arizona State University
Tempe, AZ, 85287, USA
tongxin.zhou[at]asu[dot]edu
Hello!
I am an assistant professor at W. P. Carey School of Business, Arizona State University. I completed my Ph.D. in Information Systems at University of Washington. I was advised by Prof. Yong Tan.
I am broadly interested in technology innovation and human dynamics. My current research focuses on online healthcare, sustainable IT, and applications of machine learning. Feel free to get in touch if we share common interests!
Thesis
Digital Healthcare: Individual Engagement and IT-Enabled Design
University of Washington, 2021
Nunamaker-Chen Dissertation Award (Runner-Up) in Information Systems Society, INFORMS
Research
Liuan Wang, Lucy Yan, Tongxin Zhou, Xitong Guo, Gregory R. Heim
Information Systems Research 31(2) 537-555
• Best Student Paper Award Runner-Up, the 8th Conference on Health IT and Analytics, 2017
Turn Your Online Weight Management From Zero to Hero: A Multidimensional, Continuous-Time Evaluation
Tongxin Zhou, Lucy Yan, Yingfei Wang, Yong Tan
Management Science 68(5) 3507-3527
• Young Researcher Best Paper Award Runner-Up, the 9th Conference on Health IT and Analytics, 2018
• Finalist, INFORMS eBusiness Best Paper Award, 2018
• Spring 2022 W. P. Carey Dean’s Research Series [Media Coverage]
Tongxin Zhou, Yingfei Wang, Lucy Yan, Yong Tan
Information Systems Research, In press
• Best Student Paper Award Runner-Up, the 11th Conference on Health IT and Analytics, 2020
Tongxin Zhou, Yingfei Wang, Lucy Yan, Yong Tan
Information Systems Research, under 2nd round of revision
Ripples of Emotion: Unraveling the Dynamics of Emotion Flows and User Engagement in Online Healthcare Communities
Tongxin Zhou, Jingyi Sun
Information Systems Research, under 1st round of revision
Shengsheng Xiao, Tongxin Zhou, Yong Tan
Available at SSRN 3048158
The Hidden Costs of Online Reviews: An Investigation and Mitigation
Wenya Shen, Tongxin Zhou, Victor Benjamin, Pei-yu Chen
Preparing for submission
How You Play Matters: An Empirical Study of Game Engagement Dynamics in Massively Multiplayer Online Role-Playing Games
Tongxin Zhou
Preparing for submission
Customer Satisfaction as a Moderator: Unpacking the Effects of Managerial Reviews on Customer Engagement
with Yuqing Hu and Lin Jia
Working in progress
Emotionally-Aware Conversational Agents
with Yingfei Wang
Working in progress
Private Enjoyment or Profit Pursuit? Understanding Skin-Tone and Gender Price Disparities in CryptoPunks NFTs
with Sungeun (Selena) Han and Zhan (Michael) Shi
Working in progress
Reduced Ethics and Prosociality: The Unintended Costs of Content Moderation Using Paid Subscription
with Jie Chen and Kan Xu
Working in progress
How Does Generative AI Affect User Engagement in Online Healthcare Communities
with Reihane Boghrati
Working in progress
Selected Presentations
SmartGoal_Slides.pdfPersonalized Healthcare Recommendations
User Trajectory Analysis in Gaming Community
Wide&Deep User Representation
Activity Pattern of Gamers
A Continuous-Time Hidden Markov Model
Emotion Flow in Online Healthcare Community
Honors and Awards
W. P. Carey School of Business AI and Data Analytics Summer Grant, 2023
INFORMS ISS Nunamaker-Chen Dissertation Award (Runner-Up), 2022
INFORMS ISS Cluster Best Session Chair Award, 2022
Outstanding Research Award of ISOM Department, Foster School of Business, 2020
The Foster School of Business Dean’s Achievement Award, 2019
Finalist for INFORMS eBusiness Best Paper Award, 2018
CHITA Best Student Paper Award, Runner-Up, 2018 and 2020
Foster School of Business PhD Program Fellowship, 2016 - 2021
Woori Bank Scholarship, 2014 - 2015
SHUFE Undergraduate Scholarship (merit-based) for Academic Excellence, 2013 - 2015
The People’s Scholarship in China, 2012 - 2015
Teaching and Professional Services
Teaching
Arizona State University
CIS 325 Programming for Business Analytics, Instructor (Fall 2021, Fall 2022, Fall 2023)
CIS 791 Doctoral Seminar in Information Systems, Guest Lecturer (Spring 2022, Fall 2022)
University of Washington
IS 445 Database Management, Instructor (Spring 2021)
IS 451 Business Data Analytics, Teaching Assistant (Spring 2020)
IS 460 System Analysis and Design, Teaching Assistant (Winter 2020)
IS 445 Database Management, Teaching Assistant (2018 - 2019)
IS 410 Business Data Communications, Teaching Assistant (2017 - 2018)
IS 300 Introduction to Information Systems, Teaching Assistant (2016 - 2017)
Professional Services
Journal Reviewer
Management Science
Information Systems Research
Management Information Systems Quarterly
Journal of Management Information Systems
Production and Operations Management
Journal of Electronic Commerce Research
Conference Reviewer
International Conference on Information Systems (ICIS)
Conference on Information Systems and Technology (CIST)
INFORMS Data Science Workshop (WDS)
Workshop on Information Technologies and Systems (WITS)
Workshop on Multi-ARmed Bandits and Reinforcement LEarning (MarbleKDD)
Hawaii International Conference on System Sciences (HICSS)
Pacific Asia Conference on Information Systems (PACIS)
Conference/Workshop Organization
Organizing Committee, CIST 2023
Associate Editor, ICIS 2023
Session Chair, POMS 2023 Disruptive Technologies and Operations Management Track
Session Chair, INFORMS 2022 Information System Society Cluster
Session Chair, INFORMS 2021 Artificial Intelligence Cluster
Session Chair, CIST 2021 Patient Welfare and Healthcare IT Session
Guest Mentor, AIS Doctoral Student College 2021