Last Updated: December 2024
1.Introduction
1.1Protecting Children on TocToc
At TocToc, child safety is paramount. We are unwavering in our commitment to protecting children and young people from harm, exploitation, and abuse. We maintain a zero-tolerance policy for any content, behavior, or activity that puts minors at risk.
Our approach to child safety is comprehensive and proactive. This includes:
Strict Content Moderation: We rigorously monitor and remove any content that violates our child safety policies.
Proactive Measures: We employ proactive measures to prevent and detect potential harm, such as age verification and risk assessments.
Prompt Enforcement: We swiftly enforce our policies with immediate account termination for any violations.
Collaboration: We actively collaborate with child safety organizations and law enforcement agencies to combat child sexual abuse and exploitation (CSAE).
We believe that every member of the TocToc community shares responsibility for creating a safe and secure environment for young users.
1.2Compliance and Enforcement
TocToc fully complies with all applicable laws and regulations related to the prevention and reporting of CSAE. Any violation of our child safety policies will result in immediate, permanent account termination, with all CSAE material reported to the appropriate authorities.
This policy reflects our unwavering commitment to maintaining a zero-tolerance environment for activities that endanger minors.
2.Age Requirements and Verification
Users must be at least 18 years old to access or use TocToc.
We utilize sophisticated technical detection methods to analyze profile photos and videos frame-by-frame, enabling us to identify and block minors from accessing our platform. This automated screening is further refined through human moderation to ensure accuracy. During registration, users are required to verify their age. Falsifying age information to gain access is strictly prohibited and will result in immediate and permanent account termination. TocToc reserves the right to request additional age verification at any time and may restrict or suspend access until successful verification is completed. Our age verification process undergoes regular updates to maintain effectiveness and adapt to evolving technologies and emerging risks.
3.Prohibited Content
You explicitly acknowledge and agree that any form of CSAE, including but not limited to the sexualization of minors or the depiction of sexual content involving minors, is strictly prohibited on our platform. This policy applies to all users and encompasses any attempt to solicit, share, distribute, or promote such content, regardless of its form or intent.
3.1Child Sexual Abuse and Exploitation
We use both automated and manual monitoring systems to detect and prevent CSAE. Any attempt to bypass or circumvent these systems will result in immediate action. The following activities are strictly prohibited and considered violations:
Sharing, creating, or distributing content related to child sexual abuse or exploitation.
Engaging in activities that sexualize minors, such as sexualized discussions, roleplaying, or the use of inappropriate attire.
Depictions of child nudity or sexualization, including artwork, drawings, or animations.
3.2Other Prohibited Content Related to Minors
Harmful Acts Involving Minors:
1)Threatening, encouraging, or engaging in physical harm toward minors.
2)Engaging in psychological manipulation, coercion, or abuse of minors.
3)Promoting or depicting dangerous behaviors involving minors.
4)Advocating for or depicting child neglect, trafficking, or exploitation.
Underage Presence and Account Restrictions:
1)The presence of minors in live streams, videos, or any content on the platform is strictly prohibited.
2)Creating, managing, or facilitating accounts on behalf of minors is not allowed.
3)Any attempts to falsify age or bypass platform age restrictions are prohibited.
By using our platform, you agree to comply with these rules and understand the consequences of violating them.
4.Reporting and Enforcement
In our commitment to maintaining a safe environment for all users, we have established comprehensive measures for reporting and addressing instances of CSAE on our platform. This section outlines the various channels available for reporting CSAE content, including our in-app user reporting mechanism and the assistance provided by dedicated organizations worldwide.
4.1In-App Reporting
Our platform provides multiple channels for reporting potential violations of our child safety policies:
A.In-app flagging system enables immediate reporting of concerning content
B.Direct reporting button available on all user profiles and content
C.Email channel: help@tocvideochat.com for detailed reports
We strongly encourage all users to report any content or behavior that may violate our child safety policies. Your vigilance plays a crucial role in maintaining a safe environment for our community.
4.2External Reporting Channels
Below, we provide a list of reputable organizations and resources where individuals can seek support, report CSAE incidents, and access additional information:
International: INHOPE Association
North America, Australia, New Zealand: National Center for Missing & Exploited Children (NCMEC)
South America and Other Regions: International Centre for Missing & Exploited Children
Europe: Law Enforcement Reporting Channels for Child Sexual Coercion and Extortion
France: l’Association des Fournisseurs d’Accès et de Services Internet
Germany: Jugendschutz
Hong Kong: 家庭衝突及性暴力政策組
India: Childline 1098 India
South Korea: Korea Communication Standards Commission
United States: National Center for Missing and Exploited Children
5.Content Moderation
5.1Review Process
Our multi-layered moderation system combines automated technology with human expertise to ensure rapid detection and response to potential violations:
Initial Screening:
a)Automated pattern recognition systems scan all uploaded content
b)AI-powered image and video analysis technology
c)Real-time filtering of known prohibited content
Human Review:
a)Dedicated team of trained content moderators
b)Prioritized review queue for child safety reports
c)Specialized training in identifying CSAE content
Response Protocol:
a)Immediate content removal upon violation confirmation
b)Account suspension pending investigation
c)Evidence preservation for law enforcement when necessary
d)Partnership with industry-leading content moderation services for continuous improvement
All reports are treated with the highest priority and undergo thorough review within our moderation system.
5.2Response Times
TocToc maintains a dedicated content moderation team that prioritizes reports involving potential harm to minors. All such reports are treated with the highest urgency and processed within 24 hours of receipt. Our team works around the clock to ensure swift action on potential violations, with most cases reviewed and addressed significantly sooner than the maximum response time.
6.Prevention and Education
6.1Child Safety Policy Enforcement
TocToc maintains a zero-tolerance approach to violations of its Child Safety Policy, resulting in immediate account termination for any policy breaches. We fully cooperate with law enforcement agencies as required and maintain detailed records of all enforcement actions.
6.2Community Education
Platform safety is a top priority at TocToc. We proactively educate users on child safety through a clearly and prominently displayed Child Safety Policy, comprehensive content guidelines integrated into the upload and sharing processes, and in-app notifications promoting responsible platform usage.
6.3Staff Training and Development
All TocToc staff, especially content moderators, undergo mandatory and regularly updated child safety training. This comprehensive training covers risk identification and assessment, child exploitation prevention and detection, legal and regulatory requirements, and trauma-informed response and reporting procedures. This ensures that our team is equipped to effectively address child safety concerns and mitigate risks.
7.Contact Information
For questions or concerns about this policy, please contact us at help@tocvideochat.com.