Executive Summary
MyGalore, a niche e-commerce platform dedicated to assisting and empowering microbusiness owners in navigating digitalization, especially women and members of the “Below 40” community. The platform provides end-to-end administrative and logistical support for microbusinesses alongside additional services such as training and consultancies.
Its key challenges are (1) competition and initial difficulties for new niche actors and (2) the bargaining power of buyers and suppliers. Solutions include (1) producing a comprehensive support ecosystem and (2) establishing a coherent market positioning. By treating existing challenges as catalysts for transformation, MyGalore can embrace lucrative niche markets such as crafts and envision the possibility of global expansions. Overall, it is an emerging actor in Malaysia’s niche e-commerce platform, and has already shaped entrepreneurial dreams for many microbusinesses, for whom adaptability and innovation are now within reach.
ASB-ARC | BCS008 | AUGUST 2024
The views and opinions expressed are those of the authors and do not represent those of the ASB Research Center, the Asia School of Business (ASB) or its affiliates. All errors remain the authors’ own.
Attribution – Please cite the work as follows:
Muhammad Fauzi Markanah Hj Mohd Osman & Wei, Jie See (2024). MyGalore: Searching for a ‘Blue Ocean’ Within an E-commerce ‘Red Ocean’. ARC BCS ID: BCS008. https://asb.edu.my/faculty/research-publication-database/ Kuala Lumpur: Asia School of Business.
Creative Commons Attribution CC BY 3.0
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