tiny keeps

How do I place an order?
To place an order, just send us a message with what you’d like, how many pieces, and any personalization details (photos, quotes, names). We’ll guide you through pricing, payment, and sending your images! 

How do I send you my photos or personalization details?

You can send your photos or designs via Facebook Messenger, but for best quality, we recommend emailing them to tinykeepsofficial@gmail.com. Clear, high-resolution images make the best prints! 

What file format and image quality do you need?

JPEG or PNG files work best! Please send images that are clear and high resolution (not blurry or pixelated) to ensure your magnets and calendars look great. 

What are your prices? Do you offer discounts for bulk orders?

Our prices vary depending on quantity. We offer discounts for bulk orders! Once you tell us how many you want, we’ll send you a full price list. 

How long does it take to make and ship my order?

Typically, production takes about 2-3 business days after receiving payment and images. Shipping time depends on your location. We’ll give you an estimated delivery date when you order. 

Can you deliver outside your town? What are the shipping costs?

We can arrange delivery outside our town, but any shipping or delivery fees will be your responsibility. We’ll help coordinate and provide the costs before you decide. 

Can I get a refund or exchange if I’m not happy?

Since all our items are custom-made, refunds or exchanges are limited. Please double-check your personalization details before ordering. If there’s an issue, contact us and we’ll do our best to help! 

What materials do you use? Are the magnets strong?

Our magnets are made with high-quality materials to ensure they’re durable and have a strong hold on your fridge or metal surface. They’re built to last and keep your memories close!