• Provider will refuse to accept any case when the safety needs and risks presented by the family cannot be managed. 

• Provider cannot guarantee safety; adult clients remain responsible and accountable for their own actions. 

• Provider will be present at all times during the visitation.

 • During visitation, in the event of ANY emergency, provider will first contact 911 (emergency services), then call custodial parent to make her/him aware of the situation.

 • Provider will NOT allow any contact between custodial and noncustodial parents unless ordered by the court.

 • Provider will NOT allow a visit if noncustodial parent appears to be under the influence of alcohol or illegal drugs.

 • Provider will NOT allow cell phone use during visitation.

 • Provider will ensue all contact with child(ren) and noncustodial party is always within hearing and sight and discussions are audible to provider.

• Provider will record conversations, activities and any critical incidents of each visit.

 • Provider will NOT allow spanking, hitting or threatening of the child(ren) during visitation.

 • Provider will NOT allow themselves or child(ren) to be used to gather ANY information about the custodial parent’s whereabouts, activities, living arrangements, friends, associates, income, etc.

 • Provider will NOT allow additional people to attend the visit unless listed on the court order.

 • Provider has the right to search for PROHIBITED weapons if necessary before each visit.

 • If any weapons are found, law enforcement will be contacted and supervised visitation services with contracted provider will be terminated.

 • Provider is a MANDATED REPORTER of child abuse and will report any suspected abuse to the appropriate agency as provided by law.

 • If the provider determines that the rules of the visit have been violated, the child(ren) have become acutely distressed, or the safety of the child(ren) or provider is at risk, the visit will be temporarily interrupted, rescheduled later, or terminated. 

1. The rate for Off-site PROFESSIONAL SUPERVISED VISITATIONS range from $50 to $65 per hour. These rates are based on the type of Supervised Visitation Assignment, number of children, and distance traveled by the Professional Monitor.

 2. Holiday Visitations have premium rates of “double” the standard rate. Holidays: New Year’s Eve, New Year’s Day, Thanksgiving, Day after Thanksgiving, Easter Sunday, July 4th, Memorial Day, Labor Day, Mother’s Day, Father’s Day. 

3. It is expected that the Non-Custodial Parent will pay the entrance fee for the Professional Monitor to paid venues where all or part of a visit is to take place, such as: entertainment centers, outdoor events, museums, movies, etc.

 4. The rate for DRIVING CHILDREN TO AND FROM EXCHANGES, VISITATION, etc. begins at $15 each direction, if the locations are further than 10 miles, the rates may increase $1.50 per mile. 

5. The rate for EXCHANGE SERVICES begins at $35 to $40 per exchange depending on the location and nature of the case and the cooperation of both parties.

6. The fee for Supervised Visitation cancellations in non-emergency situations is $75. A cancellation fee will be charged if scheduled Supervised Visitations are not canceled within a 24-hour advanced notice, with the exception of medical/health problems and/or personal/family emergencies. The parent not in compliance will be responsible for paying the cancellation fee before the next Supervised Visitation can be scheduled. 

7. If there is a “No Show” by either the Non-Custodial Parent or Custodial Parent, there is a fee of 100% of the scheduled visit to be paid to the SVM prior to scheduling the next visit.

 8. The fee for Custodial Parent/Designee and/or Non-Custodial Parent for being more than 15 minutes late at the beginning or ending of scheduled Supervised Visitations is $5 and $2 per additional minute. 

9. The following Fees for Reports must be paid in cash and in advance: • Incident Report within a 6-10 business day request is $60. • Letter of Termination within a 1-5 business day request is $50. • Detailed Report within a 7-10 business day request is $250 per one month of notes/records. • Summary Report/List of Supervised Visitation Dates within a 1-5 business day request is $75.

 10.The fee for Professional Monitor’s Court appearance via Subpoena is $500. Fee must be paid in advance. 

11.Phone conferences by either parties Attorney, Court Mediator, the client represented will be billed at the hourly rate of $45 per hour.

12.All Supervised Visitation fees are due and payable via cash. The parent(s) responsible for paying for Professional Supervised Visitation Services is required to pay the necessary fee(s) before the visit can begin. There is a two hour minimum per visitation. In some cases, payment is required 24-hours in advance. 

What you need for your Intake appointment

 Custodial Parent: Copy of the Court Order Copy of any other Order (Restraining Order, Substance Abuse Order, Sexual Abuse Order, Criminal Order etc) Copy of their Drivers License Recent Picture of Child/Children List of any Allergies Emergency Contact List Ask to email them the Custodial Intake Packet Confirm appointment date, time and remind them, the intake fee is $45 and all fees are paid in cash Non-Custodial Parent/ 

Visiting Parent: Copy of the Court Order Copy of any other Order (Restraining Order, Sexual Abuse Order, Criminal Order etc) Copy of their Drivers License Confirm appointment date, time and remind them, the intake fee is $45 and all fees are paid in cash