Threesoft Game Privacy Policy
Last Updated: May 26, 2024
1. Introduction
Threesoft Game ("we", "us", "our") is a leading developer and publisher of interactive entertainment. This Privacy Policy explains our data practices for the products, services, and websites provided by Threesoft Game ("Services"). We are committed to protecting your privacy and handling your data in an open and transparent manner.
Please read this Privacy Policy carefully. It's important to understand how we collect, use, share and protect your information. This policy also explains your rights regarding your personal data.
This Privacy Policy applies to all users of our Services, including game players, website visitors, and those who contact us for support or other purposes. It covers our practices across all platforms, including mobile, desktop, and console gaming.
Please note that our practices and the data we collect may differ depending on how you use the Services. The Services are also subject to any other terms and policies included in our Services. This Privacy Policy supplements privacy disclosures provided with your software product and from your platform manufacturer.
This Privacy Policy does not apply to personal information collected from job applicants. For information about our job applicant privacy practices, please see our separate job applicant privacy policy available at [insert link].
2. Notice at Collection of Personal Information
We collect various categories of personal information when you use our Services. We use this information for business and commercial purposes, as detailed in later sections of this policy. You have certain rights regarding your personal information, including the right to opt out of the sale or sharing of your personal information in some circumstances.
For a comprehensive overview of the information we collect, why we collect it, and how you can exercise your privacy rights, please refer to the following sections:
- Categories of Information Collected
- How We Use Personal Information and Our Legal Grounds
- Data Rights
3. Categories of Information Collected
The type of information we collect depends on how you use the Services. Generally, we collect the following categories of information:
3.1 Identifiers / Contact Information:
- Name
- User name
- Gamertag
- Postal address
- Email address
- Phone number
- Unique identifiers
- Mobile device ID
- Platform ID
- Gaming service ID
- Advertising ID (such as IDFA, Android ID)
- IP address
3.2 Protected Characteristics:
- Age
- Gender
3.3 Commercial Information:
- Purchase history
- Usage history and preferences
- Gameplay information
3.4 Billing Information:
- Payment information (credit / debit card details)
- Shipping address
3.5 Internet / Electronic Activity:
- Web browsing history related to our Services
- App usage data
- Gameplay information
- Information about your online interactions with our Services or advertising
- Details about the games and platforms you use
- Information related to installed applications
3.6 Device and Usage Data:
- Device type
- Software and hardware details
- Language settings
- Browser type and version
- Operating system
- Information about how users use and interact with the Services (e.g., content viewed, pages visited, clicks, scrolls)
3.7 Profile Inferences:
- Inferences made from your information and web activity to create a personalized profile
- This profile helps us identify goods and services that may be of interest to you
3.8 Audio / Visual Information:
- Account photos
- Images and avatars
- Audio information via chat features and functionality
- Gameplay recordings
- Video footage (such as when you participate in playtesting)
3.9 Sensitive Information:
- Precise location information (if you allow the Services to collect your location)
- Account credentials (user name and password)
- Contents of communications via chat features and functionality
4. How We Use Information and Our Legal Grounds
We use the information we collect within Threesoft Game for various purposes, based on different legal grounds depending on the nature of the processing and your location. Here's a detailed breakdown:
4.1 Business Purposes:
a) Provide the Services and support:
- Enabling gameplay and online features
- Maintaining your account
- Providing customer support and responding to inquiries
- Facilitating communication between users (where applicable)
b) Fulfill orders and requests:
- Processing purchases of games, in-game items, or other products
- Delivering digital content
- Managing subscriptions
c) Improve the Services and our business:
- Analyzing user behavior and preferences
- Identifying and fixing bugs or issues
- Developing new features and enhancements
d) Develop new products and services:
- Conducting market research
- Testing new game concepts or features
e) Enhance your experience on the Services:
- Personalizing content and recommendations
- Remembering your preferences and settings
f) Protect the security of our users, employees, facilities, and Services:
- Detecting and preventing fraud, cheating, and unauthorized access
- Enforcing our terms of service and game rules
- Protecting our intellectual property rights
g) Develop internal marketing and demographic studies:
- Understanding our user base
- Identifying trends and patterns in gaming behavior
4.2 Commercial Purposes:
a) Market and advertise our and our business partners' products and services:
- Displaying targeted ads within our games or on third-party platforms
- Promoting new games, features, or in-game events
b) Send you promotional materials:
- Email newsletters
- Push notifications (if you've opted in)
- In-game announcements
c) Administer promotional activities or events:
- Running contests, sweepstakes, or tournaments
- Managing reward programs
4.3 Legal Grounds for Processing:
If you are based in a location that requires us to establish legal grounds for processing (such as the EU or UK), we process your information on the following grounds:
a) Establish and perform our contract with you:
- This includes processing necessary to provide the Services according to our terms
- Taking steps at your request, such as to complete transactions or allow you to play our games online
b) Compliance with a legal obligation:
- Responding to legal requests from authorities
- Maintaining records as required by law
c) For our or our partners' legitimate interests:
- Improving our products and services
- Performing analytics to better understand our users
- Conducting direct marketing (when we do not need your consent)
- Supporting our business operations and services
- Enforcing and preventing violations of our terms or policies
d) Protect your vital interests or those of another person:
- This might apply in emergency situations, for example, to protect the safety of a player
e) With your consent:
- For certain types of processing, such as when you sign up for direct marketing
- When you choose to connect your Threesoft Game account with a third-party service
We also use your information as permitted by applicable laws and regulations.
5. Sources of Information We Collect
We obtain information about you from various sources:
5.1 Directly from you:
- When you create an account
- When you make a purchase
- When you contact us for support
- When you sign up for marketing communications
- When you participate in surveys or feedback sessions
5.2 Automatically through your use of our Services:
- Gameplay data
- Device information
- Usage statistics
5.3 From third-party platforms:
- When you play our games or access our Services through gaming platforms (e.g., Steam, PlayStation Network, Xbox Live)
- When you connect your Threesoft Game account with social media accounts
5.4 Through cookies and similar tracking technologies:
- We use various technologies to collect and store information when you visit our websites or use our apps
5.5 From third parties:
- Advertising networks
- Analytics providers
- Business partners
- Other players (e.g., when they invite you to play or interact with you in-game)
6. When We Share Information
We share your information with various parties for different purposes:
6.1 Vendors and Service Providers:
We use vendors to perform services on our behalf, such as:
- Hosting providers
- Payment processors
- Customer support services
- Analytics providers
- Marketing and advertising partners
These vendors are contractually obligated to protect your information and can only use it for specified purposes.
6.2 Threesoft Game Group Members:
We may share information within our family of companies to provide and improve our Services.
6.3 Advertising Partners:
We work with advertising partners to show you relevant ads in our games and on other platforms. This involves sharing certain information such as:
- Device identifiers
- IP address
- Gameplay behavior
- Ad interaction data
6.4 Other Third Parties:
We may share information with other third parties in the following circumstances:
- For collaborative offerings (e.g., co-sponsored events)
- For legal and safety purposes (e.g., in response to a legal request or to investigate violations of our terms)
- In connection with a sale or transfer of our business or assets
- With your permission for other specified purposes
6.5 Other Users:
Some of your information may be visible to other users when you:
- Participate in multiplayer games
- Use chat features
- Post on public leaderboards or forums
6.6 Public Postings:
Any information you post in public areas of our Services (e.g., forums, public profile pages) can be viewed, collected, and used by others.
In the last 12 months, Threesoft Game has sold and/or shared unique identifiers, IP addresses, Internet/Electronic Activity data, and Profile Inferences with third-party advertising providers to enable personalized advertising. We do not sell or share personal information about persons that we know are under the age of 16 without appropriate consent.
7. Data Rights
Depending on your location, you may have certain rights over your personal information, including:
- Right to access: Request access to your personal information.
- Right to deletion: Request deletion of your personal information.
- Right to correction: Request correction or modification of your personal information.
- Right to be informed: Be informed about the personal information we collect, process, sources of data, and third parties with whom information is shared or sold.
- Right to withdraw consent: Where processing is based on consent, you can withdraw that consent.
- Right to opt-out: Opt-out of the sale or sharing of your personal information (including targeted advertising).
- Right to limit use: Limit the use and disclosure of your sensitive personal information.
To exercise these rights, please visit [insert link to data rights request page] or contact us using the details provided in the "Contact Us" section. We will respond to data requests within one month. We may take steps to verify your identity before we can respond to your request.
If you have unresolved concerns, you may have the right to complain to a privacy authority in your jurisdiction.
8. Manage Your Account, Communications, and Data
We provide several options for you to manage your Service account, communications you receive from us, and how we use your information:
8.1 Service Accounts:
You can manage your personal information and privacy settings through your account settings in our Services.
8.2 Email Communications:
You can unsubscribe from marketing emails by using the unsubscribe link provided in each email.
8.3 Interest-Based Ads:
To opt out of interest-based advertising, you can:
- Adjust your device settings (on mobile)
- Use industry opt-out tools like those provided by the Network Advertising Initiative or Digital Advertising Alliance
- For users in the EU, UK, or Switzerland, visit Your Online Choices
9. Data Retention
We retain your information for as long as necessary to provide you with the Services, fulfill our legal obligations, and/or exercise, defend or establish our rights. If your account becomes inactive, we may maintain your account information for a reasonable time in case you decide to return to our Services. After this period, we will delete or anonymize your personal information.
10. Children's Privacy
Our Services are generally not directed to children under 13 (or older, where applicable law provides for different protections). We do not knowingly collect personal information from children without parental consent. If we become aware that a child has provided personal information without appropriate consent, we will promptly delete this information.
For Services directed at all ages, we may implement age gates or require parental consent for children to use the Services.
11. Data Security
We implement appropriate technical and organizational measures to protect the security, integrity, and privacy of your personal information. However, no system can be 100% secure, and we cannot guarantee that our security measures will prevent every unauthorized attempt to access, use, or disclose personal information.
12. International Transfers
Threesoft Game operates globally, which means your information may be transferred to, stored, and processed in countries other than your own. We take steps to ensure that your information receives an adequate level of protection in the countries where we process it, including using Standard Contractual Clauses or other approved transfer mechanisms where required by law.
13. Other Threesoft Game Terms and Third-Party Services
13.1 In-Game Transactions and Stores:
Transactions within our games or through official online stores may be subject to both our privacy policy and the policies of the platform or store. Please review all applicable terms.
13.2 Third-Party Services:
If you access our Services through third-party platforms or connect your account to third-party services, those third parties' privacy policies will govern their collection and use of your information.
13.3 Links to Other Sites:
Our Services may contain links to other websites. We are not responsible for the privacy practices of these external sites.
14. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or, where appropriate, by contacting you directly. Your continued use of our Services after such changes will constitute your acceptance of the updated policy.
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:
Email: thaicho110@gmail.com
This Privacy Policy was last updated on May 26, 2024. We encourage you to review it periodically for any changes.