Technical Support — Thimma
The Thimma app helps you organize customer accounts and track debts and installments. It features an interface for the manager to manage accounts and a customer interface for viewing debts, payments, and due dates.
Contact Us
For assistance with using the app, reporting an issue, or inquiries regarding privacy and account deletion:
Falah.G.Salieh
Email: falahgs07@gmail.com
When reporting an issue, please include a description, your device type, and the app version. Attach a screenshot if possible, ensuring personal and financial information is obscured. Do not send your password.
Frequently Asked Questions
How do I access my account?
Use the username and password assigned to your account. If you do not have login credentials or have forgotten your password, contact the manager responsible for your account.
What should I do if debt or payment data is incorrect?
Contact the manager responsible for your account to review and correct the records.
How do I delete my account?
You can delete your account from within the app. If you encounter any issues, contact us via the email address above. Deleting the app from your phone does not delete the account, and deleting the account does not cancel existing debts or financial obligations.
The app isn't working or isn't displaying data; what should I do?
Check your internet connection, close and reopen the app, and ensure you are using the latest available version. If the problem persists, contact support.
Last updated: 08/10/2026
We aim to respond to all support requests within 24–48 business hours.
Thank you for using Thimma.