Switching to a VoIP Phone System from your traditional PBX hardware has a number of benefits including additional functionality, simpler management, and price savings; a large part of the reason businesses are switching to VoIP phone systems without any regrets. There are a plethora of VoIP service providers who offer different features, functionalities, and at different price points. When you’re considering switching to a VOIP phone system, it’s important to have a clear understanding of your business needs, technical requirements, and financial objections to ensure your future VOIP system is the right fit. Here are a few important things to consider when you’re looking for the best VoIP Services in USA.
1) Price and Features
Many businesses look to VOIP to save money for their business, but saving money isn’t a business driver if it affects your business performance. When you compare VoIP Phone systems to traditional telephone hardware, a VoIP phone system can significantly decrease your monthly cost by consolidating multiple bills/services into one platform. Aside from pricing, understanding the features you need is imperative. There are HIPPA Compliant VoIP providers, there are VoIP providers who can integrate with your CRM, ERP, EHR and other platforms, and there are some VoIP services that provide native transcription. While some of these features are great business drivers, different companies have different pricing structures and may charge you extra for these additional features. One of the biggest pitfalls we find are phone service providers who charge for conference calling, long distance calling, and international calling. When researching VOIP phone system for business, it’s important to understand your day-to-day operations and business requirements, to ensure you’re not signing up for a system that can’t satisfy your business needs.
2) Mobile Apps
VoIP Phone Systems are great for a remote workforce and are superior to traditional PBX phone systems and plain old telephone systems because of mobility! Many businesses now look at their VoIP phone system as a key business driver that helps drive profit as they no longer need to have their employees work in-person and can work from the comfort of their home. VoIP phone systems provide you with a lot of features and functionality that simple call-forwarding could never deliver. It’s important to understand if the VoIP phone providers you’re considering offer a full-features mobile application that allows users to:
Send Text Messages from the Business Phone Number (Business Texting)
Send Faxes from a virtual fax line
Receive advanced voicemails that are transcribed and sent directly to your email
Make and receive phone calls remotely over an internet connection from anywhere in the world
And much more!
If call forwarding isn’t enough for your business, the features and functionalities provided by your new VoIP provider’s mobile apps will be very important to your team’s success!
3) Third-Party Integrations
One of the biggest differences between traditional phone systems and VoIP phone systems is the ease of integrating with third-party applications. When you’re researching business VoIP services in USA, you will find that many providers offer integrations, but not all integrations are built the same! If automating business processes and workflows is important to you, selecting a VoIP phone system that offers the third-party integrations your business needs is going to be a major game changer! Pro-Tip: Ask about their API integrations and if they have a platform API.
4) Unified Communications Platform
As business telephone systems have transitioned from landlines to internet telephony service providers, the features and functionalities have shifted dramatically. VoIP systems now offer multiple business critical communication applications that can simplify your vendor portfolio from multiple vendors for multiple features to one provider who can act as your Unified Communications platform through an integrated platform. There are many benefits to introducing one vendor for multiple features and functionalities, including minimizing the learning curve for your employees as they have to learn one system instead of 4 or 5.
For example: Most business VoIP Services in USA provide their clients with a video conferencing platform, business texting functionality, and much more all within one easy to use application.
You will get a lot of benefit from switching to a VoIP phone system for business. If you’d like help maneuvering the VoIP research process and selecting a VoIP provider who will meet your unique business needs, schedule your VoIP consultation today with The VOIP Guru. We will help you identify the best business VoIP service in USA or international and ensure you’re satisfying all of your business needs. Transitioning your business to a VoIP Telecommunications platform offers significant benefits for businesses of every shape and size We’re here to help you select the best system for your business.
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