FAQs
FAQs
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General Questions
General Questions
What are your hours of operation?
What are your hours of operation?
Please place your order between the hours of 8a-5p, 7 days a week.
Pick-up time will be established at the time of order.
Where are you located?
Where are you located?
North Las Vegas, Nevada
I know it's quite far from where we started, but I hear that our manju makes great omiyage (travel gifts) to bring back to Hawai'i. Please make sure to place your orders 1 week in advance.
Where can we purchase your products?
Where can we purchase your products?
There are two ways to get your hands on our ono manju: at an event or placing a special order.
We will be posting our events on our social media, so please follow for up-to-date news and announcements. If the next event is too far away, then consider placing a special order.
Special Orders
Special Orders
How can I place an order?
How can I place an order?
Please go to our "How to Order" page to find the steps you need to place an special order.
Do you accept phone or online orders?
Do you accept phone or online orders?
To make sure that we don't miss any order, we are only doing PHONE ORDERS.
Is there a minimum order requirement?
Is there a minimum order requirement?
Yes, at a minimum 3 boxes must be ordered.
How far in advance should I place a custom order?
How far in advance should I place a custom order?
Let us know at least 1 week ahead of time for special orders, but the sooner the better!
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