Louisa Dallow is an experienced problem to solution thinker with a background in business strategy and an understanding of social and commercial outputs. With this combination of skills, she helps organisations make evidence-based decisions from strategy to execution.

Our focus starts with the why, what and how.

Our delivery method focuses on immediate and longer term recommendations to showcase the value you add to your customers.

We find the best and quickest way of doing something by joining dots many others can't see.

We can help you with

Customer experience (CX)

• Cultivating a positive workplace culture: creating an environment where employees feel motivated, engaged, and valued, leading to increased productivity and satisfaction.

• Leadership development and team empowerment: equipping leaders with the skills to inspire and lead their teams effectively, fostering collaboration and driving organisational success.

• Talent acquisition and retention strategies: streamlining recruitment processes and implementing initiatives to attract and retain top talent, ensuring a high-performing workforce.

People experience (PX)

• Customer Experience Strategy: We enhance the entire customer journey, from start to finish, boosting satisfaction, loyalty, and positive recommendations with our marketing expertise.

• Customer Insights and Data Analysis: Using analytics, we uncover customer preferences, anticipate their needs, and make informed decisions that drive growth and create meaningful experiences.

• Comprehensive support in crafting clear messaging, developing impactful content, and implementing effective communication strategies to enhance internal engagement, shape a positive public image, and reach target audiences