California Resources

Suicide and Crisis Hotline - Santa Clara

Suicide and Crisis Hotline

Tel: 1-855-278-4204.

Information: If you are unable to reach the Suicide Hotline, call 911.


United Way Information Line

Tel: 1-855-278-4204 (Toll Free 24 Hours)

Information: Dial 211 if you do not find what you need on this list, have questions or have trouble accessing the services listed here. Available 24 hours a day, seven days a week, for everybody, in any language. The information on Community Disaster Services and on Health and Human Services.


Sourcewise Information and Assistance Line

Tel: 1-408-350-3200

Information: A resource for seniors, the disabled and caregivers, and in different languages. Specialists can answer questions and guide you to resources and service.


The CalWORKs Resources Guide

Tel: 1-877-962-3633 (24 Hours)

Information: A 40-page resource guide provided by CalWORKs.


The South County Collaborative Resource Guide

Tel: 1-877-962-3633 (24 Hours)

Information: Basic resources for low income families


PlaneTree Health Information Center (Cupertino Library)

Address: 10800 Torre Avenue, Cupertino, CA 95014-3254

Tel: 1-408-446-1677

Hours: Tues. 4-8 pm Wed.-Sat. 12-4 pm

Information: PlaneTree Health Information Center offers in-depth health and medical information services, individualized to the specific needs of each patron. PlaneTree librarians and expert volunteers will help you find relevant and reliable health and medical information, so that you can make informed decisions about your health and healthy choices about your life.


For Those in Pain

Information: For Those In Pain, Inc. is to serve the community by helping people to alleviate the difficult sensations, suffering and disability associated with the experience of pain & by inspiring, leading and motivating other to do the same. A nonprofit organization dedicated to providing professional fee and low-cost non-medical pain management services.


AHRQ - Agency for Healthcare Research and Quality

Information: The Agency for Healthcare Research and Quality's (AHRQ) mission is to produce evidence to make health care safer, higher quality, more accessible, equitable, and affordable, and to work within the U.S. Department of Health and Human Services and with other partners to make sure that the evidence is understood and used.


Prenatal Care Referral Line

Tel: 1-800-310-2332

Information: The Santa Clara County Public Health Department for help finding care before, during, and after childbirth.


Alzheimer's Association

Tel: 1-800-272-3900

Information: Provides information and advice regarding Alzheimer's in over 170 languages, as well as provides referrals to local community programs, services, and ongoing support.


American Cancer Society

Tel: 1-408-871-1062

Information: Offers support groups for those affected with cancer.


Diabetes Society

Address: 1165 Lincoln Avenue, San Jose, CA 95125

Tel: 1-800-342-2383

Information: Provides counseling support to people with diabetes.


American Heart Association

Tel: 1-800-242-8721

Information: Heart health information with links to American Stroke Association.


Mayo Clinic

Tel: 1-800-272-3900

Information: Health information and tools such as a body mass index (BMI) calculator and calorie calculators.


Centers for Disease Control and Prevention

Tel: 1-800-232-4636

Information: How to treat and prevent diseases.


National Multiple Sclerosis Society

Address: 2589 Scott Blvd., Santa Clara, CA 95050

Tel. 1: 1-800-344-4867 Tel. 2: 1-408-988-7557

Information: In addition to providing employment counseling, family, programs, and volunteer opportunities. This program maintains a library of brochures, webcasts, videos, and books.


Positive Connections Program

Positive Connections Program - Santa Clara

Address: 976 Lenzen Avenue, Suite 1800, San Jose, CA 95126

Tel: 1-408-792-5080

Information: Provides case planning and coordination for individuals who have been newly diagnosed with HIV, or are not currently in care within Santa Clara County. Support group and counseling are available.


General Assistance

Tel: 1-877-962-3633

Information: A government cash loan assistance program fr adults who have no income. Loans range between $147 and $337 per month to a person, depending on expenses. GA can also loan $929 per month for a state licensed Board and Care home. Apply in person at one of the above addresses.


Cash Assistance Program for Immigrants (CAPI)

Address: 1919 Senter Rd, San Jose, CA 95112/ Tel: 1-408-758-3106

Address: 379 Tompkins Court, Gilory, CA 95020/ Tel: 1-408-758-3450

Information: Basic Eligibility Rules for CAPI

  1. Successfully complete the application process, which is begun by filing an application in county welfare department offices.
  2. Meet all other SSI/SSP eligibility criteria except for immigration status
  3. Be aged, blind, or disabled,
  4. Be a resident of California,
  5. Have resources below the allowable limits of $2,000 for an individual or $3,000 for a couple, and
  6. Have income less than the CAPI standards
  7. Be a non-citizen and meet the immigration status criteria in effect for SSI/SSP as of 8/21/96.
  8. Be ineligible for SSI/SSP solely due to immigration status. This means a CAPI applicant must apply for SSI/SSP, or submit other proof of ineligibility from the Social Security Administration.

Amount of Benefits: CAPI payment amounts vary depending on a person's marital status, living arrangements and other income. CAPI payment standards are $10 less than SSI/SSP payment standards ($20 for a couple). Current information regarding SSI/SSP payment standards in California and SSI/SSP eligibility information can be obtained by calling the Social Security Administration (SSA) at 1 (800) 772-1213 or by contacting your local SSA office.


CalWORKs (California Work Opportunity & Responsibility to Kids)

Address: 1919 Senter Rd, San Jose, CA 95112/ Tel: 1-408-758-3106

Address: 379 Tompkins Court, Gilory, CA 95020/ Tel: 1-408-758-3450

Address: 100 Moffett Blvd. Mountain View, CA 94043 / Tel: 1-408-758-3450

Information: CalWORKs is a welfare program that gives cash aid and services to eligible needy California families. The program serves all 58 counties in the state and is operated locally by county welfare departments. If a family has little or no cash and needs housing, food, utilities, clothing or medical care, they may be eligible to receive immediate short-term help. Families that apply and qualify for ongoing assistance receive money each month to help pay for housing, food and other necessary expenses.

The amount of a family's monthly assistance payment depends on a number of factors, including the number of people who are eligible and the special needs of any of those family members. The income of the family is considered in calculating the amount of cash aid the family receives.

To Apply Online: E-Benefits California Website


Disability Benefits, Social Security, and Family Leave

Family Medical Leave Act (FMLA)

Tel: 1-866-487-9243

Information: Basic Leave Entitlement

FMLA requires covered employers to provide up to 12 weeks of unpaid, job-protected leave to eligible employees for the following reasons:

for incapacity due to pregnancy, prenatal medical care or child birth;

to care for the employee’s child after birth, or placement for adoption or foster care;

to care for the employee’s spouse, son, daughter or parent, who has a serious health condition; or

for a serious health condition that makes the employee unable to perform the employee’s job.


Paid Family Leave Benefits (PFL)

Tel: 1-877-238-4373

Information: PFL provides benefits to eligible workers who suffer a loss of wages when they need to take time off work to care for a seriously ill child, parent, parent-in-law, grandparent, grandchild, sibling, spouse, or registered domestic partner, or to bond with a new child. To learn more about SDI, visit About the SDI Program.

DI Benefits

PFL Benefits

Related Links


Social Security Benefit, Income Disability and Retirement and Medicare

Tel: 1-800-772-1213/ TTY: 1-800-325-0778

Information: Provides continuing income to workers and their families after retirement, disability or death. Offers medicare for people 65 or over and some people under 65 who are disabled. Also offers supplemental security income (SSI) to those in financial need who are 65 or over, or those who are blind or disabled. They also issue social security cards. Call to apply. Local offices below:

Campbell: 770 W. Hamilton Ave, Campbell, CA 95008

Downtown San Jose: 280 South First Street Rm 244, San Jose, CA

East San Jose: 2500 Fontaine Road, San Jose, CA 95121

South San Jose: 6140 Cottle Road, San Jose, CA 95123

Mountain View: 700 East El Camino Real, Mountain View, CA 94040

Gilory: 1059 First Street, Gilory, CA 95020


Disability Advocates

Mel Irvin: 1-408-247-7538

Information: A disability claims advocate who helps people to apply for social security disability/SSI.

Angelina Valle, Esq.: 1-408-881-0200

Cynthia Starkey Esq.: 1-408-247-3454

Dan Qui Do, Esq.: 1-408-292-5505

Nancy McCombs: 1-800-511-2355

Terry LaPorte, Esq.: 1-408-293-8810


Credit, Debt Services, and Bankruptcy

Debtor's Right Legal Clinics

Pro-Bono Project Tel: 1-408-998-5298

Katherine & George Alexander Community Law Center Tel: 1-408-288-7030


Annual Credit Report Request Service

PO Box 105283 Atlanta, GA 30348-5283

Information: Obtain your free credit report for free up to three each year.


Credit Karma

Information: A private company that provides online free credit scores, free credit reports, and free credit monitoring.


SurePath Financial Solutions

1190 South Bascom Avenue Suite 208, San Jose, CA 95128

Tel: 1-877-615-7873

Information: Non-profit agency providing free or low cost credit counseling, credit report reviews, foreclosure solutions, debt solver program, bankruptcy counseling, reverse mortgage counseling, etc.


Move Your Money Project

Information: Find local banks and credit unions in your area. Putting your money in local banks and credit unions helps to fund local jobs and house projects.


Second Harvest Food Bank

of Santa Clara & San Mateo Counties

Call Food Connection: 1-800-984-3663

Organizations: If you are an organization who would like to receive food from Second Harvest to distribute in your community, please see our Become a Partner page.

If you are hungry, know that hot meals are available all over Santa Clara and San Mateo Counties for people of all ages. For specific locations, dates, and times, follow the links below.

Santa Clara County Hot Meal Sites (Spanish | Vietnamese)

San Mateo County Hot Meal Sites (Spanish)

Information: Open Monday to Friday from 8:30 am to 4:00 pm, closed on the weekend. This hotline is for people who need food. Food is easy to get for anyone who needs it. Just give your name, address, date of birth, and the number of adults and children living in your house. You will be asked to bring ID for adults and a medical card or birth certificate for each individual before directing you to the nearest location for assistance.

Individuals and Families: Food Connection can tell you where you can get free food at locations near your home or work. You may also call to find out if you might qualify for CalFresh (Food Stamps) and where you can apply. During the summer you can find out where the closest summer meal sites for children are located.

Calling From a Cell Phone? The toll-free Food Connection number routes calls based on the area code of the phone you are using. If you have a cell phone with an area code that is not local, please call direct at either (408) 266-8866 x101 or (650) 610-0800 x101.

Want Us to Contact YouIf you prefer, fill out this short form and we will contact you within a few days.


Meals on Wheels (Sourcewise of Silicon Valley)

Tel: 1-800-510-2020 / Tel: 1-408-350-3200


Information: Delivers weekly meals to home-bound seniors age 60 and over. Cost is $1.80 per day for seven frozen dinners and seven frozen breakfasts plus bread and snacks, delivered once a week.


Meals on Wheels (Health Trust)

Tel: 1-408-961-9850 / Tel: 1-800-505-3367


Information: To apply for Meals On Wheels, you must be a resident of Santa Clara County who is home-bound and has difficulty getting your own meals. In other words, you have a need for home-delivered meals due to a medical condition or isolation. You or a family member or a professional caregiver may apply by calling the Meals On Wheels office at 408.961.9870 or toll-free at 800.505.3367.

If you have further questions, please see our Client Frequently Asked Questions or call our office.


Outreach for Santa Clara Valley

Tel: 1-408-436-2865/ Reservations: 1-408-436-4860


Para-transit Service: Para-transit car service for disabled persons. Door-to-door service is provided, taking clients to medical and dental appointments. Once approved for Outreach, you will receive a free VTA transit pass for ongoing use.

Senior Transportation: A door-to-door para-transit service for low income seniors age 65 and older, operated by Outreach. It provides 40 one-way or 20 round trip rides per year. Applicants must reapply annually. Also provides fare subsidies for VTA para-transit and public transit service users. For information download the senior mobility guide.


VTA: Santa Clara Valley Transportation Authority

River Oaks Admin. Office: 3331 North First Street, San Jose, Ca 95112 – 8AM – 4:30PM

Downtown Customer Service: 55-A West Santa Clara Street, San Jose, Ca 95113 9AM – 6PM

Tel: 1-408-321-2300 / (Closed weekends and most holidays)

Information: Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region. VTA provides bus, light rail, and para-transit services, as well as participates as a funding partner in regional rail service including Cal-train, Capital Corridor, and the Altamont Corridor Express.

Youth (ages 5-18):

Single Ride – $1.75

(Regular, Limited Stop & Express Buses, Light Rail)

Community Bus – 75¢

8-Hour Light Rail Pass – $3.50

Day Pass – $5.00 (Clipper Only)

Monthly Pass – $45.00

Annual Pass Subscription – $495.00

**Children under 5 years old ride free

when traveling with a paying adult.**

Adults (ages 19 – 64):

Single Ride – $2

(Regular & Limited Stop Buses, Light Rail)

Express Single Ride – $4

Community Bus – $1.25

8-Hour Light Rail Pass – $4

Day Pass – $6 (Clipper Only)

Express Day Pass – $12 (Clipper Only)

Monthly Pass – $70

Express Monthly Pass – $140

Annual Pass Subscription – $770

***Boarding an express bus with a regular

$70 dollar monthly pass will require

a $2 dollar charge using Clipper E-Cash***

Senior Disable (ages 65+):

Single Ride – $1.00

(Regular, Limited Stop & Express Buses, Light Rail)

Community Bus – 50¢

8-Hour Light Rail Pass – $2.00

Day Pass – $2.50 (Clipper Only)

Monthly Pass – $25.00

Annual Pass Subscription – $275.00

The following forms of identification is accepted for the purpose of verifying discount cash fares for seniors (65 years old or older) and Certified Disabled Persons:

Regional Transit Connection (RTC) Discount Card

Medicare Card

DMV placard computer print-out

California Driver’s License

California ID card

DMV disabled license plate registration

Birth certificate

Passport (US or Foreign)

Alien Registration Card

Valid Senior/Disabled card from another California transit agency

Valid Monterey-Salinas transit courtesy card

Monthly Passes are available only on Clipper Cards. Passes and cash value can be added to

Clipper Cards at light rail Ticket Vending Machines, most Walgreens stores, and VTA’s Downtown Service Center andRiver Oaks Administrative office. In Addition, you can add value to your card by or by calling (877) 878-8883. Please register your Clipper card. For lost or stolen cards please contact Clipper Customer Service at (877) 878-8883.


Heart of the Valley (Services for Seniors, Inc.)

Address: PO Box 418 Santa Clara, CA 95052

Tel: 1-408-241-1571

Information: Provides escorted transportation to people 59+, volunteer opportunities, donate your car, etc. Click here for Flyer


Love In the Name of Christ, Santa Clara County

Tel: 408-723-9223 / Mon. – Fri. 9 AM – 12 PM

Information: Help connect the resources of local churches with needs of people in our community, all in the name of Christ. We do this primarily by providing a telephone contact line which people in need may call, accepting the calls and assessing the needs, and contacting volunteers from local churches to meet the needs.




Tel: 1-888-542-3374

Information: Beepi is revolutionizing the way that people buy and sell cars by making a traditionally painful experience fast, easy, and even fun. They said it wasn’t possible, but we make it happen every day.


Medi-Cal Paid Transportation to Medical Appointments

Boundless Care, Inc.

Address: 5508 Century Manor Court, San Jose, CA 95111

Tel: 408-363-8900 / 408-722-4882

Information: To care, to serve, to educate, to encourage and to bring hope to clients and their families on living well, being healthy and maximizing their potentials to improve Quality of Life.

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