Privacy Policy for The Order Pad

Effective Date: 5/4/2026

The Order Pad ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the application.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the App includes:

• Personal Data: Demographic and other personally identifiable information (such as your name, role, email address) that you voluntarily give to us when choosing to participate in various activities related to the App, such as creating an account, clocking in for attendance, or managing restaurant operations.

• Location Data: We request access or permission to track location-based information from your mobile device while you are using the App, to provide location-based services (specifically verifying user location bounds for staff attendance operations).

• Device Access: We request access or permission to certain features from your mobile device, including your device's camera and photo gallery, to allow you to upload images (e.g., photos for menu items).

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

• Create, manage, and secure your account.

• Facilitate restaurant order management, kitchen operations, and waiter tasks based on assigned roles (Admin, Waiter, Kitchen).

• Process and accurately timestamp work attendance records relative to the restaurant location.

• Store and display operational content (such as menu images).

• Monitor and analyze usage and trends to improve your experience within the App.

3. Disclosure of Your Information

We do not share, sell, rent, or trade your personal information with third parties for their independent commercial or marketing purposes. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

• Third-Party Service Providers: We share your information with third parties that perform secure services for us or on our behalf. Specifically, we use Google Firebase for authentication, real-time database syncing, and file storage.

4. Third-Party Technologies

The App relies on third-party services that process and store information necessary for the App to function. The primary third-party services we use are:

• Google Firebase (Authentication, Cloud Firestore, Firebase Storage)

• You can access Google’s Privacy Policy here: https://policies.google.com/privacy

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information, primarily by leveraging secure, industry-standard backend services. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Access and Data Deletion

You can review or change the information in your account or terminate your account by:

• Logging into your account settings via an Admin role and updating or deleting the account.

• Contacting us directly using the contact information provided below. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will alert you about any changes by updating the "Effective Date" at the top of this Privacy Policy.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
Myo Myat Thu

myomyatthu19999@gmail.com