This policy mention the information we provide to support all products and features offered by Texell when you use one of the our products. Almost our products is video game and it's free to play (with optional in-game-purchases or other transactions made on our products). To having a great game experience we process information from and about you in particular to improve the entire experience in the App-game and to support all issues you encountered. We update this Privacy Policy from time to time. If we make changes, we'll notify you and give you the opportunity to review the revised policy before you choose to continue using our Products. We provide to you only this Policy for all our Products. Although, it's not all our application will contain the same information.
Collection of information
Information you provide to us
If you submit any information to Texell through our email, we as soon as review and confirm to you.
Information we collect automatically through the App-Game
Information we collect on each application can be difference but generally including:
Age: we log your age as indicated by you in the age gate upon downloading the App.
Log Information: We log information about your use of the App, including the type of device you use, the features you use, access times and your IP address.
Device Information: We collect information about the device you use to access the App, including information about the device’s software and hardware, unique device identifiers (i.e. Device ID and advertising ID), device tokens for push-messages, mobile network information and time zone
Usage Information: We collect information relating to your use of the App, including your game progress, scores, achievements and interactions with other players.
Consumption information: We collect information about your consumption habits relating to your use of the App, including which purchases you make with both virtual and real currencies and the reception of virtual goods in-game.
Information we collect from other sources
If you log into the App using a third party site or platform such as Facebook, Apple Game Center and Google Sign-In, we access information about you from that site or platform, such as your screen name, profile information and friend lists, in accordance with the authorization procedures determined by such third party site or platform provided that you have given the third party site in question such consent.
If you log into the App using a third party site or platform, you represent and warrant that (i) your access and use of such features in connection with the App will comply with the applicable terms and policies of such site or platform; and (ii) that you are over the minimum age limit that is prescribed for such third party site or platform by the legislation in the individual jurisdictions.
Use of information – purpose and legal basis
We use information about you for the following purposes in accordance with the legal bases for each type of personal data as described below:
Age: is being processed to identify whether you are a child or adult for data protection purposes to determine the legal requirements for our processing of your data.
Log-, device-, usage-, and consumption information: are being processed to provide and deliver the products and services you request and send you related information as requested by you / as agreed with you.To provide and maintain the App and the game experience.To send you technical notices, updates, security alerts, and support and administrative messages.To provide news and information about the App that we think will be of interest to you.To personalize and improve the App and provide tailored content and features.To monitor and analyze trends, usage and activities in connection with the App.To provide children with reasonable contextual advertisements in the App.To provide non-child users that have given us consent to share their advertising IDs with our ad network partners (as further specified under Sharing of Information) for the purpose of serving them with personalized advertisement in the App (behavioral advertising).
Information from other sources: are being processed.To provide and deliver the products and services you request and send you related information. To link or combine information we get from others to help understand your needs and provide you with better service.To provide news and information about the App we think will be of interest to you.
We only process your information to the extent that is necessary to achieve the purposes for which the information has been collected.
Storage of information
Texell will store your personal data for as long as necessary in order to provide you with the App or otherwise fulfil the purposes as described above, unless further storage is required in order to establish, exercise or defend a legal claim or to comply with applicable law, including accounting rules.
Your personal data are deleted or anonymized as soon as it no longer serves one of the above mentioned purposes and in any event no later than three 3 years after your interaction with Texell has ceased.
Social sharing features
The App offers social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take in the App with other media. You must be over the minimum age limit that is prescribed by the legislation in the individual jurisdictions to use any social sharing features integrated in the App. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature.The App has social features from the following providers:Facebook, Game Center.For more information about the processing carried out by the respective third parties in connection with social sharing features, please visit the privacy policies of the entities that provide these features, which can be found here: Facebook and Game Center.
Children
The App is for a general audience. In order to comply with the legislation, you will be presented to an age screen, when launching the App. When presented with this age screen, it is important that you state the correct age.
Based on your age information and your device settings, Texell does not process personal data of children under the minimum age limit that is prescribed by the legislation in the individual jurisdictions for behavioral advertisement. If such personal data have been processed without Texell's knowledge, Texell will, after having become aware of the incident, immediately take reasonable measures to stop such processing and promptly delete any such data from Texell’s records.
If you have additional questions about Texell’s privacy practices related to children under the applicable minimum age, please contact us at texell.info@gmail.com.
Security
Texell takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
Push notifications
We send push notifications or alerts to your mobile device to provide game-related information, service updates, promotional communications and other related messages, if you have agreed to such notifications. You can deactivate these notifications by changing your notification settings on your device.
Contact and complaints
Texell has the following contact information:
Address: Number 3, Hung Dao, Tu Ky, Hai Duong.
E-mail: texell.info@gmail.com
If you wish to make a complaint over the processing of your personal data, you have the right to lodge a complaint to the relevant supervisory authority.