Waiter and Kitchen
Terms of Service
Terms of Service
Version: 1.1
Last updated: September 11, 2026
Waiter and Kitchen is a digital service for restaurant operations, provided by Andry Valdez, an individual located at Dominican Republic.
Contact email: blockcode.desarrollo@gmail.com
In these terms, “we,” “us,” and “our” refer to the service provider. “Restaurant” refers to the individual or legal entity that contracts for the service for its establishment.
These terms govern the Restaurant’s subscription to and use of Waiter and Kitchen, including use by its authorized users.
The person registering the Restaurant must be at least 18 years old and legally capable of entering into a contract. Anyone acting on behalf of another person or a business must have authority to accept these terms on its behalf.
Acceptance takes place through an affirmative action during registration. Downloading the application alone does not constitute acceptance of these terms.
If you do not agree, you must not complete registration.
Acceptance of these terms does not replace separate permissions that may be requested for optional features, such as telemetry.
Waiter and Kitchen provides restaurant operations features, such as staff, menus, orders, kitchen workflows, cash management, receipts, branches, and reports, depending on the features available under the selected plan.
The Android application is distributed through Google Play. Some features, such as public menus accessed through QR codes, may be used in a browser.
The service does not guarantee particular business results and does not replace the Restaurant’s supervision.
Receipts and reports generated by the service are operational tools. They must not be treated as certified tax invoices or accounting, tax, or legal advice.
The Restaurant must provide accurate information, keep it up to date, and protect its credentials and devices.
The owner and authorized administrators are responsible for assigning appropriate permissions and removing access from anyone who is no longer authorized to use the service.
The Restaurant must inform its staff about the application and operational records associated with their accounts, as required by applicable law.
If you discover unauthorized access, compromised credentials, or a security issue, contact blockcode.desarrollo@gmail.com.
These responsibilities do not remove our obligations concerning the security and operation of the service.
The service may offer free features and paid plans.
Features, limits, price, currency, billing period, and the terms of any offer or trial will be displayed before you confirm the purchase.
Subscriptions purchased in the application are managed through Google Play and are also subject to its applicable terms.
When a subscription includes automatic renewal, it renews according to the period and price disclosed at purchase unless canceled or otherwise ended under the applicable terms.
Accepting these terms does not, by itself, authorize a charge. Purchasing a subscription requires completion of the applicable purchase process.
You can manage cancellation through Google Play → Payments & subscriptions → Subscriptions, using the Google account used to make the purchase.
Cancellation normally prevents future renewals and allows access for the remainder of the paid period, unless a refund, revocation, or another relevant legal or contractual condition applies.
Uninstalling the application or deleting your Waiter and Kitchen account does not automatically cancel a Google Play subscription.
Cancellation does not, by itself, result in a refund. Refund requests will be handled according to applicable Google Play policies and rights provided by applicable law. You may also contact us for assistance.
Changes to prices, plans, or offers will be communicated and handled according to applicable Google Play rules and the law.
The Restaurant retains its rights in the data, images, menus, and other content it provides.
The Restaurant authorizes us to host, process, transmit, and display that content only as necessary to provide the service, follow its instructions, and meet applicable legal obligations. This authorization does not transfer ownership of the content.
The Restaurant must hold the rights and permissions needed to upload and publish content, including photographs of individuals.
The service must not be used for unlawful activities, impersonation, unauthorized access, distribution of malicious software, or interference with the security of other accounts.
Do not enter third-party passwords, complete payment card details, or sensitive personal information unrelated to the service’s operational purpose.
The Restaurant is responsible for the content it enters, changes, or publishes through Waiter and Kitchen, including dish names and descriptions, photographs, ingredients, allergens, prices, and availability.
The Restaurant must keep that information accurate and up to date, communicate relevant changes, and comply with applicable food information and consumer protection requirements.
Waiter and Kitchen provides the technology used to manage and display this content. It does not prepare or sell the establishment’s food, verify recipes, ingredients, or preparation methods, or certify the absence of allergens or cross-contact risks.
The application does not guarantee that a dish is suitable or safe for a person with allergies, intolerances, or other dietary restrictions. The Restaurant must respond to customer questions and verify the necessary information before preparing or serving food. Using the application does not replace these responsibilities.
Dish description fields are intended for product information, not for recording personal health information about identified or identifiable customers.
Content published through public menu features may be viewed by people who have the relevant link or QR code. The Restaurant must review what it publishes and avoid including personal data or confidential information that should not be public.
This allocation of responsibilities does not exclude our own security or data protection obligations, or any liability that cannot be excluded under applicable law.
This section forms part of these terms and governs our processing of personal data on behalf of the Restaurant.
Roles of the parties. The Restaurant determines the purposes for which it enters personal data to manage its operations. We process that data on its instructions to provide the service. For our own activities, such as managing the contractual relationship, protecting the service, or meeting legal obligations, we act according to our applicable responsibilities and our Privacy Policy.
Data and individuals. Processing may include names, profile photographs, user identifiers, roles, and operational records associated with owners, administrators, and employees. Ordinary order management does not require identifying customers or entering information about their health. If the Restaurant enters third-party personal data into free-text fields, the service will also process that data. The Restaurant must limit information to what is necessary and permitted, comply with the restrictions in these terms, and not use those fields to record personal health information.
Operations and purpose. Processing includes storing, accessing, organizing, transmitting, displaying, updating, and deleting data to provide the subscribed features and support.
Instructions and duration. Instructions are expressed through these terms, service settings, actions of authorized users, and verified requests. Processing continues for as long as necessary to provide the service and complete the applicable return or deletion of data. If an instruction appears to violate applicable law, we will notify the Restaurant before carrying it out, unless legally prohibited.
Confidentiality and security. We will limit access to people who need it for their duties and are subject to confidentiality obligations. We will maintain reasonable technical and organizational safeguards appropriate to the data and risks involved.
Providers. The Restaurant authorizes the use of infrastructure and support providers, including Google services used by Waiter and Kitchen. When acting as processing subcontractors, they will be subject to appropriate contractual data protection obligations. We will provide information about relevant providers and notify the Restaurant of relevant changes to allow reasoned data protection objections before a new provider accesses the data.
Locations. The service is operated from the Dominican Republic and may use infrastructure or access in the United States and other countries where providers operate. We will apply the measures required for that processing; this clause does not replace any mandatory international safeguards.
Assistance and rights. We will provide reasonable assistance with rights requests, security obligations, and required assessments, taking into account the nature of the processing and the information available. We will notify the Restaurant without undue delay after becoming aware of security incidents affecting its data and cooperate with the relevant response and notifications.
Information and review. Upon reasonable request, we will provide information needed to demonstrate compliance with our processing obligations and cooperate with reasonable assessments where applicable. Service security, confidentiality, and other Restaurants’ data will be protected.
End of service. When the service ends, we will follow verified instructions to return or delete personal data processed on behalf of the Restaurant, unless retention is required by law. Where retention is required, we will restrict processing to that purpose and explain the reason and applicable period or retention criterion. We will explain any limitations or deletion cycles affecting retained copies.
Nothing in this section permits either the Restaurant or the service provider to disregard its own legal obligations. A user entering information in breach of these terms does not remove the legal obligations that apply to the data actually processed.
Our Privacy Policy explains the data used, its purposes, providers, retention, and available channels for exercising rights.
You can read it here:
Waiter and Kitchen Privacy Policy
The Analytics, Performance, and Crash reports controls are separate from acceptance of these terms. Rejecting these optional features does not prevent use of the service’s essential functions.
Preferences are managed per installation. People using a shared device can review and change the available controls. The Restaurant must inform its staff about shared use and respect their rights.
Deactivating an employee removes access but does not delete orders, receipts, or other operational records associated with that employee’s activity.
Deleting an employee’s profile includes deleting its associated profile photograph. It does not necessarily remove the employee’s involvement from historical records that need to be retained for a legitimate purpose and for a permitted period.
The authorized owner may request closure of the Restaurant and deletion of its data through the channels identified on our deletion page and in the Privacy Policy.
Account and personal data deletion page
Historical records are not retained indefinitely merely because they are administrative information. Relevant purposes, obligations, and retention criteria will apply.
Privacy requests will be considered separately from commercial cancellation. An active subscription or a pending operation does not prevent submission of a request or justify leaving it unanswered.
Operation may be affected by maintenance, updates, internet connectivity, devices, printers, or third-party services.
We will make reasonable efforts to maintain the service and address problems, but we do not guarantee uninterrupted or completely error-free operation.
The Restaurant must review results before using them for operational or accounting decisions and retain any copies it needs through the available options.
If a change materially reduces the features of a subscribed plan, or if we decide to discontinue the service, we will give reasonable advance notice where possible and respect applicable rights concerning cancellation, data access, and refunds.
We may restrict or suspend access when reasonably necessary to address security risks, unlawful use, material breaches, or legal requirements.
Where possible and appropriate, we will explain the reason and provide a reasonable opportunity to remedy the breach. We may act immediately in response to urgent risks or where required by law.
Suspension or termination does not remove privacy rights or either party’s outstanding legal obligations.
The application, its code, design, and other proprietary service elements belong to their respective rights holders. The Restaurant receives a limited, nonexclusive right to use the subscribed features according to these terms.
Each party’s liability will be determined under the contract and applicable law.
Nothing in these terms excludes nonwaivable rights, mandatory warranties, or liability that cannot lawfully be limited. These terms do not transfer to the Restaurant our responsibility for breaching our own obligations.
We will identify versions by number and date.
Relevant changes will be communicated through appropriate means, such as application notices or the email associated with the account. We will request renewed acceptance where required by the nature of the change or by law.
Changes will not apply retroactively to reduce accrued rights or expand the use of personal data without meeting applicable requirements.
The Spanish and English versions are intended to express the same terms. Any discrepancy will be clarified without reducing the contracting party’s mandatory rights.
For questions, support, or complaints:
Andry Valdez
Waiter and Kitchen
blockcode.desarrollo@gmail.com
You may contact us to try to resolve a disagreement. This channel does not prevent you from contacting competent authorities or courts and does not suspend legal deadlines.