Terms of Use
Terms of Use
Swiftly VPN Unlimited Proxy operates under a strict no-logs policy and does not require mandatory registration.
We do not retain personal information of users, including but not limited to:
Names (subscriber names, usernames, screen names)
Mailing, residential, or business addresses
Phone numbers
Unless such information is voluntarily provided by you depending on the context of your interaction with us (for example, customer support inquiries), we do not automatically collect any Personal Information.
When you launch the app to use our VPN services, the app may assign a unique identifier associated with your device. This identifier is not linked to personally identifiable information and is used solely to verify account or entitlement status before initiating a VPN connection.
If you contact us directly, we may receive:
Your name
Email address
Phone number (if provided)
Message content
Attachments
We may also detect whether service-related emails have been opened for communication purposes.
If you provide your email address, we may use it to:
Communicate service-related information or respond to inquiries
Send updates and announcements
Send marketing materials such as promotions, surveys, or product news related to Swiftly VPN Unlimited Proxy
You may opt out of marketing communications at any time using the unsubscribe instructions included in the message.
We use personal information only for the purposes stated in this Privacy Policy and do not sell personal data to third parties without your consent.
Subject to applicable law and in full respect of your privacy, any browsing data, IP addresses, DNS queries, traffic content, or similar information is encrypted and cleared after your VPN session ends.
Swiftly VPN Unlimited Proxy does not monitor, log, or store:
Websites you visit
Content transmitted via our VPN servers
Source IP addresses
Assigned VPN IP addresses
Connection timestamps
Specifically, we do not:
Know which user visited a specific website or service
Know which user was connected at a particular time
Retain original or assigned IP addresses
If such information is requested from us, we cannot provide it because we do not possess it.
To ensure service quality and fulfill operational obligations, we may process limited technical information:
App and Version Information
We collect information about the installed app version to provide support and resolve technical issues.
Connection Status Information
We may process whether a connection attempt was successful, the selected VPN server region (not assigned IP), and general country/ISP information (not source IP address). This helps us identify and resolve network-related issues.
Data Usage Volume
We may track total data transferred in megabytes (MB), but not traffic content or destination. Although we support unlimited traffic, we may review unusually high usage patterns to ensure fair access for all users.
Anonymous Diagnostic Data
With your permission, we may collect anonymized diagnostics such as:
Connection failure information
Speed test results
Crash reports (processed by Apple or Google depending on platform)
On iOS, Apple crash reporting can be disabled in device settings.
We collect minimal technical information solely to maintain and improve service performance.
Because thousands of users may connect to the same server simultaneously and we do not retain identifying logs, we cannot associate VPN activity with any individual user.
Our infrastructure is designed to exclude storage of sensitive browsing or connection data. We protect your online privacy by design.
We may use limited collected information to:
Operate and maintain Swiftly VPN Unlimited Proxy
Improve service functionality and stability
Develop new features and enhancements
Communicate service updates and provide support
Verify Premium entitlement status
Prevent fraud or abuse
Comply with legal obligations
We do not sell or trade user data.
Limited, non-identifiable information may be shared only in the following situations:
Service Providers: With infrastructure or technical partners that support our operations
Aggregated Statistics: Non-identifiable, aggregated data for internal research or performance insights
Business Transfers: In the event of a merger, acquisition, or restructuring
Legal Compliance: If required by applicable law
With Your Consent: When explicitly authorized by you
Because we do not store browsing or connection logs, there is no user activity data available to share.
If you have any questions regarding this Privacy Policy, please contact:
📩 support@turbofast.app