Senseio Terms of Service

1. Account creation and subscription
   A user can create an account directly through the Senseio app. The account is created automatically as soon as the required information is provided.

Senseio offers subscription-based access to its services. There is no trial period. Access to paid features is granted upon successful payment through the respective app store.

Senseio reserves the right to suspend or deactivate an account in the event of abuse, non-payment, technical errors or other circumstances that make continued use of the service impossible.

Senseio is a self-service solution. The user is responsible for correctly using the app and its features. Senseio does not provide manual assistance or guaranteed outcomes. The results depend on proper usage of the app.

2. Privacy Policy
   Senseio only records the information that the user enters in the app. All data is processed in accordance with applicable data protection laws, including GDPR.

The user can contact Faraz.Nasim@gmail.com at any time for access to or deletion of their information.

A detailed Privacy Policy is available within the app or upon request.

3. Prices

All prices are stated in US Dollars (USD).

Senseio offers subscription-based access to its features. Pricing details are displayed in the app and may vary depending on platform or region.

Senseio reserves the right to adjust subscription prices at any time. Any changes will be reflected in the app and handled according to platform policies.

4. Payment terms

Payments are processed through:

• Apple In-App Purchases

• Google Play In-App Purchases

Payment is charged to the user’s account at the time of purchase and automatically renews unless cancelled before the end of the billing period.

Senseio does not store or process payment details directly. All transactions are handled by the respective platform providers.

Failure to maintain an active subscription may result in restricted access to features.

5. Subscription termination

Users can cancel their subscription at any time through their App Store or Google Play account settings.

Cancellation will take effect at the end of the current billing period. No partial refunds are provided unless required by applicable law or platform policy.

6. Complaints & refunds

Senseio provides services directly to users through digital platforms.

Refunds and payment disputes are handled according to the policies of:

• Apple App Store

• Google Play Store

Complaints about technical issues should be reported via email within a reasonable timeframe after the issue is discovered.

Senseio does not guarantee specific results, as outcomes depend on user interaction and proper use of the app.

7. Limitation of liability

Senseio is not liable for losses resulting from:

• device failure or connectivity issues

• system errors or downtime

• unauthorized access or force majeure events

• incorrect or improper use of the app

Senseio is not responsible for indirect losses, loss of data, loss of profits, or any consequential damages arising from the use of the Service.

8. Data and content

All data generated by the user within the app remains the responsibility of the user.

Senseio may use anonymized data to improve the Service, unless the user explicitly requests otherwise in writing.

Data may be stored only for as long as necessary to provide the Service and comply with legal obligations.

9. Fair Usage Policy

Senseio subscriptions include access to app features subject to reasonable and intended personal use.

To ensure a reliable experience for all users, a fair usage policy applies. Users may not misuse the Service through excessive, abusive, automated, fraudulent, or unintended usage, including but not limited to:

• Using the Service in a way that places unreasonable demand on systems or infrastructure

• Attempting to exploit, circumvent, or abuse credit allocations, subscription limits, or feature restrictions

• Sharing accounts or subscription access with others when intended for individual use only

• Using bots, scripts, automation, or other methods to access or interact with the Service in an unauthorized way

• Using the Service for unlawful purposes or in violation of these Terms

Senseio reserves the right to monitor usage patterns to enforce fair use and protect the integrity of the Service.

If usage is determined to violate this Fair Usage Policy, Senseio may, at its discretion:

• temporarily limit access to certain features

• reduce or suspend excessive usage

• require an upgrade or separate agreement for unusually high-volume usage

• suspend or terminate accounts in cases of abuse or repeated violations

This policy is intended to prevent misuse and does not restrict normal individual use of the Service as intended.

10. Support

To keep the service efficient, Senseio provides support via email only.

Contact: Faraz.Nasim@gmail.com

Senseio strives to respond to inquiries within 24–48 hours on business days.