PRIVACY POLICY
(Last Updated: January 2026 with effective date 14 January 2026)
Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Data (as defined below) and how we will treat it.
This Privacy Policy applies to Imaginex Studio’s games, apps, websites and related services (together, the “Services” or “games”, “apps”, “websites” for individual categories). This Privacy Policy explains how we, and affiliated companies (collectively, "Imaginex Studio" or "we", "us", "our") collect, use, secure, and/or disclose end-users’ (“you” or “your”) or otherwise processes your personal information when you use our Services.
1. INFORMATION WE COLLECT AND HOW
While using our Services, we may process certain personal data or personal information that can be used to identify you (“Personal Data”, or “data” or “information” or “Personal Information”). The Personal Data we may process includes:
Basic Identifiers
such as mobile device ID’s, advertising ID (iOS Identifier for Advertiser, Android Advertiser ID), internal User ID’s and IP address.
Commercial Information
such as in-app purchase history and subscription details.
Device Information
type and model of the device, operating system and version, screen resolution, application version, preferred language settings, time zone, connection type, and estimated internet speed as calculated by your browser.
Usage Information
information about how you interact with our Services, such as date and time of usage, features used, interaction with advertisements, and data generated during service use (e.g., game progress, levels completed, tournament participation).
Diagnostics
information that is collected about how our apps perform, such as crash logs, app performance data such as launch time, energy use and other diagnostic data collected for the purposes of measuring technical diagnostics related to the app.
Location Information
When you download and use our Services, we automatically detect your general location, namely country and state through your IP address. We may collect, with your consent if applicable, other location information through your IP address, such as the city you are in.
Media and other files
If you choose to upload media or files, either when contacting support or when using optional features, the app will request access to those files. If you choose to use features involving photos, we will request access to your camera. These permissions are optional and do not limit access to the app’s main functionality. Any media used within these optional features stays on your device and is only shared with us if you deliberately submit it for support.
Contact Information
such as your name and email address when you provide it to us directly through an email or online form, the support feature embedded in our Services, or through another form of inquiry.
Reviews and Communications
We will also process personal data and metadata of public reviews in App Stores, comments or contents of communication you have with us.
User-Generated & Community Content
Content you post or upload on social networks, platforms such as the App Store and Google Play Store, or direct contact with our social media sites, which may include your name, social media username, image, likeness, voice, and other identifiable information available in such user generated content. Our legal basis for this processing is your consent, which we obtain directly via the medium (e.g., email, social networks, or social platforms) used to share the content.
Cookies and similar data collection technologies
We, along with our third-party advertising networks, analytics partners, and service providers, may use cookies and similar technologies—such as mobile “SDKs”, pixels, and web beacons—to enhance and personalize your experience with our Services. These technologies help us deliver targeted advertisements, analyze performance, improve functionality, ensure security, and prevent fraud.
Some of these technologies enable the synchronization of behaviors and preferences across different platforms, devices, and apps. This allows us to tailor content, features, and advertisements to your interests. In addition, we and certain advertising networks may access your inventory of installed apps to avoid advertising already installed apps. In addition, they play a critical role in identifying and preventing unauthorized access, fraudulent activities, and other security risks to protect both you and our Services.