Google Certifications

Type

Learning Path

Provider

Google Workspace Training

Job Level

Tier 1 - Service Desk

Overview

In Google Workspace Business User learning path, you'll not only learn how to secure, share and collaborate, but you'll also explore how to customize your workflows to meet your work style. Expand your Google Workspace abilities to become an expert end user, and create a solid skillset to underpin your support role in IT Service Delivery.

Prerequisites

None

What you'll learn

Learn about Gmail, Google’s cloud based email service that allows you to access your messages from any computer or device with just a web browser. With Google Calendar, you can quickly schedule meetings and events and get reminders about upcoming activities, so you always know what’s next. Keep all your work in one place and access your files from any device using Google Drive. Learn about Google Docs, which enables you to store your documents in the cloud and access them from any computer or device. You'll also improve your expertise in Google Slides, Google Meet, Google Chat. Finally, you'll take a deep dive into advanced topics in Google Sheets.

Courses

Course 1 - Gmail

Course 2 - Google Calendar

Course 3 - Google Drive

Course 4 - Google Docs

Course 5 - Google Sheets

Course 6 - Google Slides

Course 7 - Google Meet & Google Chat

Course 8 - Google Sheets (Advanced)

Cost

N/A

Format

Online; Self-Guided

Type

Professional Certification

Provider

Sunrun PowerU via Guild Education/Pathstream

Job Level

Tier 1 - Service Desk

Overview

In under six months, you can take your career to the next level with a Google IT Support Certificate. Designed by professionals at Google, this 10-hour per week program is instructor-guided and has no experience or degree requirement. In this program, you will perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service. You will also learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code. Additionally, this program prepares you for the CompTIA A+ exam.

Prerequisites

High School Diploma or equivalent

What you'll learn

Gain skills required to succeed in an entry-level IT job. Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service. Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging. Learn to use systems including Linux, Domain Name Systems, Command-Line Interface and Binary Code.

Courses

Course 1 - Technical Support Fundamentals

Course 2 - The Bits and Bytes of Computer Networking

Course 3 - Operating Systems and You - Becoming a Power User

Course 4 - System Administration and IT Infrastructure Services

Course 5 - IT Security - Defense against the digital dark arts

Cost

100% Tuition Covered

via Sunrun's PowerU & Guild Education

Format

Online; Instructor-Guided

Coaching Support Available

Type

LinkedIn Learning Certificate

Provider

Sunrun via LinkedIn Learning

Job Level

Tier 1 - Service Desk

Overview

Google Workspace (formerly G Suite) is a popular cloud-based productivity platform for enterprise document management and email. But to have a great Google experience, administrators need to be able to choose and deploy the right services. In this course, educational technology specialist Julio Appling walks you through launching Google Workspace at an organization.

Prerequisites

None

What you'll learn

Julio provides an overview of Google Workspace plans, guidelines for choosing the right plan, and privacy and data ownership policies related to Google Workspace. He shows you how to create an account and migrate existing data (such as email, calendars, and contacts) to Google Workspace. Julio steps through the admin homepage, where admins can create a company profile, choose services, add and remove users, manage user privileges, and create groups. He demonstrates setting up Android, iOS, and Google Chrome devices. The final chapter focuses on the reports that Google Workspace provides.

Courses

Course 1 - Gmail

Section 1 - Introduction to Google Workspace

Section 2 - Google Workspace Overview

Section 3 - Google Workspace Setup

Section 4 - Getting Started

Section 5 - User Management

Section 6 - Device Setup & Management

Section 7 - Google Workspace Reports

Cost

N/A

Format

Online; Instructor-Led

Type

Professional Collaboration Engineer (PCE)

Certification Prep Path

Provider

Sunrun via Pluralsight

Job Level

Tier 2 - Applications

Overview

In these courses, you will create and configure a new Google Workspace account with a primary domain, and explore options for provisioning. You will learn how to manage your users and become familiar with organizational structures and core services such as Gmail and Calendar. You will learn how to configure these services to meet your own needs for different parts of the organization.

Prerequisites

None

What you'll learn

You will be introduced to Google's best practices to protect your users and data. You will examine user and application security and become familiar with the Single Sign On (SSO) options available for your organization. You will be able to use the tools provided to identify security events and risks and mitigate problems that may arise. You will configure email compliance and implement measures to protect your organization from spam, spoofing, phishing and malware attacks. You will also become familiar with the various mail routing options available. Finally, you will learn Google’s best practices for deploying Google Workspace into your organization.

Courses

Section 1 - Introduction to Google Workspace

Section 2 - Managing Google Workspace

Section 3 - Google Workspace Security

Section 4 - Google Workspace Mail Management

Section 5 - Google Workspace Deployment

Cost

N/A

Format

Online; Self-Guided

Type

Professional Certification

Provider

Coursera or Google Workspace Training

Job Level

Tier 3 - Core Services

Overview

A Professional Collaboration Engineer transforms business objectives into tangible configurations, policies, and security practices as they relate to users, content, and integrations. Through their understanding of their organization's infrastructure, Collaboration Engineers enable people to work together, communicate, and access data in a secure and efficient manner. Operating with an engineering and solutions mindset, they use tools, programming languages, and APIs to automate workflows. They look for opportunities to educate end users and increase operational efficiency while advocating for Google Workspace and the Google toolset.

Prerequisites

While there are no prerequisites for Google Professional Collaboration Engineer for Workspace certification, it is recommended that learners complete Google Workspace Administration certification path first.

What you'll learn

Setup a Google Workspace account and access and navigate the admin console. Describe the key properties of the Google directory, and explain how an organizational structure can be used to simplify user and service management Provision users, groups and calendar resources in Google Workspace, and undertake common user management tasks. Describe the types of admin roles available in Google Workspace.

Courses

Course 1 - Introduction to Google Workspace Administration

Course 2 - Getting Started with Google Workspace

Course 3 - Google Workspace for IT Administrators

Course 4 - Google Workspace Administration

Cost

$49/month subscription - Coursera

$200 Exam Fee - Google

Format

Online; Self-Guided