Your privacy is our priority concern!
Last update: 09/12/2024
PHL Studio has developed the Phone Tracker: Family Location app (package name: com.phonetracker.findfriends.trackingfamily), which is supported by advertising. This service is offered by PHL Studio for free and is intended to be used as is.
BY USING THE PLATFORMS, YOU PROMISE US THAT YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY. If you do not agree, or are unable to make this promise, you must not use the Platforms. In such case, you must (a) delete your account using the functionality found in “Settings” in the App, or contact us and request deletion of your data; (b) cancel any subscriptions using the functionality provided by Google (if you are using Android); and (c) delete the App from your devices.
Your privacy and data security are extremely important to us. We are committed to the responsible management, protection, and use of your personal information.
This Privacy Policy (the "Policy") serves to explain what information PHUONG HOANG LUA TRANSPORTATION COMPANY LIMITED and its affiliates and subsidiaries (collectively, "we", "us", or "our") collect, and how we use and protect your information when you use any mobile applications that we develop and are available for download in the Google Play Store or Apple Store.
Please note: The App Name may vary in different languages and countries
User Name: The name you create in the app to identify yourself. Identifies you and other users when you consent to share your location.
Location: Your geographical position (latitude and longitude), which allows us to provide location-based features. We collect and share your location data (with mutual consent) to enable location sharing features.
Messaging Information:
Message Content: The text of the messages you send using the app.
Message Send Time: The timestamp indicating when messages are sent.
Data Storage and Usage:
We collect and share your information exclusively to support the core functionalities of the app. Your user name, location data, and messaging details are essential for delivering our services. This data is securely stored in our Firebase database, which adheres to privacy standards as outlined in Section VII of the Third-Party Partners' Privacy Policy.
We respect and protect your data privacy. You have the option to delete your user data at any time by navigating to Settings -> Account -> Delete Data. This procedure ensures that you can manage your data and maintain control over your personal information.
i. Device Information
We may collect information about your device and network connection to enhance your experience while using our app. This information may vary based on your interactions with us, your choices (including privacy settings), and the products and features you use. It may include:
SDK/API/JS code version
IP address
Platform
Timestamp
Application identifier
Application version
Application distribution channel
Unique device identifier
Device manufacturer
Device operating system version
Language and location
Time zone and network state (e.g., Wi-Fi)
CPU information
Application release status in Google Play
Ad loading strategy
Ad platform and advertising placement ID
Device screen height and width
Device name
Operating system version
We store the information collected through the Android ID tied to your device, allowing us to retain your advertising behavior while using the app. This information is treated as personal information.
ii. Data About Your Use of the Services
We collect data regarding your use of our services, which may include:
Number of clicks
Landing pages and pages viewed (including their order)
Time spent on particular pages
Date and time of requests
Number of app openings
Viewed pages
Permissions status
Package name
First open timestamp
App brand
App network status
Firebase device ID
App model
System language
Cookies
This data may be shared with certified third-party statistical platforms, including Firebase, Google Analytics, Facebook Analytics, Adjust, or AppsFlyer, as well as our self-built data statistics system (ECS). The information is solely used to enhance product experience and will not be sold to third parties or used for purposes other than improving the product experience and advertising performance.
iii. Monetization and Analytical Information from Other Sources
Third-party SDKs integrated into our app may access your information, with your consent, which may include:
Google Advertising ID
Demographic data (e.g., IP address)
Data to combat fraud (e.g., click fraud in advertising)
Device-related data (e.g., device type, technological information, country)
Data for advertising, marketing, and analysis
Advertisers may store or read cookies
The information collected by these third-party SDKs is governed by the respective providers' privacy policies, which we do not control. These third parties include monetization partners like Google AdMob, Facebook Audience Network, Applovin, and Mintegral, along with analytical tools partners such as Firebase, Google Analytics, Facebook Analytics, Adjust, AppsFlyer, and our self-built data statistics system (ECS). Links to the privacy policies of these platforms are available in the "Third-party Privacy Policy" section.
iv. Android Advertising ID
We use your Android advertising identifier to provide you with a customized advertising experience. It is used exclusively for advertising and analytics purposes. Please note that the advertising identifier does not contain sensitive user information that could identify you or your device and is not connected to personally identifiable information or persistent device identifiers (e.g., SSAID, MAC address, IMEI, etc.).
v. Other Information
We may collect the information you provide to us directly and voluntarily. This information includes but is not limited to: your email address, the content of your feedback (and the uploaded pictures), and the content of the questionnaire you answered.
Update and develop the Services
Develop and improve your experience
Manage the relationship with you
Customize your service experience
Respond to your comments and questions and provide support to you
Provide offers in the Services as well as in other websites and services
Send related information (e.g. updates, security alerts, support messages) to you
Allow you to use the Apps and the Services
Operate the Services
Provide and deliver products and services that you request
Track the content you access in connection with the Services and your online behavior
Deliver, target and improve our advertising and marketing materials
Pass the information collected from you to third party advertising and marketing partners
By accepting this Privacy Policy and downloading or continuing to use the Services, you consent to us and our advertising and marketing partners collecting and using information about you to personalize advertising and marketing materials and to improve your experience unless you opt out of receiving this service.
We encourage you to review the privacy policies of our third party advertising and marketing partners so that you can understand how these third parties collect, use and share your information. We are not responsible for the privacy policies of any third party whether accessed through the Services or otherwise.
Analyze and monitor use of the Services
Prevent cheating, crime or fraud
Take action against fraudulent or misbehaving users
Despite our efforts, we cannot guarantee the absolute security of your personal data, nor can we ensure the security of any of the communication facilities provided by us. We recommend that you exercise caution when disclosing any information through the Services. In particular, please note that any personally identifiable information or personally sensitive data that you communicate or disclose to any user in connection with the Services may be collected and used by others. As such, you should take care of the information shared online. Please also be reminded that any questions, answers, comments, submissions that you post in the forum will be publicly available.
As mentioned above, your personal information may be shared with our third-party partners. We may disclose your personal information to our business partners, including advertisers, publishers, and data tracking companies. These business partners may use your personal information to show you advertisements, measure your ad/site interaction, and better understand the site and app traffic usage or user behavior in order to improve their Application. Such partners' use of the information that we disclose to them will be governed by their privacy policies.
Depending on the context of your interactions with us, we may ask you to provide certain permissions in order to let our app perform properly. You may choose to opt-out anytime, but please note that not giving us these permissions can result in malfunctioning of our app. The permissions we ask are listed below:
Location Permissions:
ACCESS_FINE_LOCATION: This permission is used to obtain precise user location information for tracking purposes and sharing with Firebase, contingent upon user approval.
ACCESS_COARSE_LOCATION: Similar to ACCESS_FINE_LOCATION, this permission allows the app to access approximate location information for tracking and sharing with Firebase, based on user consent.
Internet Access:
INTERNET: This permission enables the app to connect to the internet for essential functionalities.
ACCESS_NETWORK_STATE: This permission checks whether an internet connection is available.
Screen Management:
WAKE_LOCK: This permission keeps the device's screen on during certain operations to enhance user experience.
Advertising Permissions:
com.google.android.gms.permission.AD_ID: This permission is utilized for Google Ads functionality.
ACCESS_ADSERVICES_ATTRIBUTION: This permission is used for tracking and attributing Google Ads.
ACCESS_ADSERVICES_AD_ID: This permission is related to Google Ads functionality.
ACCESS_ADSERVICES_TOPICS: This permission manages topics for Google Ads.
Background Services:
FOREGROUND_SERVICE: This permission allows the app to run in the background to send real-time tracking location data of the user.
FOREGROUND_SERVICE_LOCATION: This permission enables the app to update user location information in the background, allowing tracking even when the app is turned off.
App Mediation:
com.applovin.array.apphub.permission.BIND_APPHUB_SERVICE: This permission is used for AppLovin mediation services.
Network Access:
ACCESS_WIFI_STATE: This permission checks the status of the Wi-Fi connection to load ads or send user location data to Firebase.
Notification Permissions:
POST_NOTIFICATIONS: This permission allows the app to display notifications to users.
Default App Permissions:
com.panda.phonetracker.dev.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION: This is a default permission required for the app's functionality.
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE: This permission is necessary for the app's default operations.
com.google.android.c2dm.permission.RECEIVE: This permission is required for receiving messages from Google Cloud Messaging.
com.huawei.appmarket.service.commondata.permission.GET_COMMON_DATA: This permission is used by AppsFlyer to collect information related to revenue.
We process Personal Data for the purposes outlined in this Privacy Policy, as described above. Our legal basis for processing personal data includes:
Necessary for Performance of Contract: To provide you with the services you request and to identify and authenticate you.
Necessary to Comply with Legal Requirements: To adhere to applicable accounting rules and make mandatory disclosures to law enforcement.
Necessary for Our Legitimate Interests: To manage our relationship with you, ensure the security of our services, and communicate with you about our products and services.
Based on Your Consent: For activities such as placing certain cookies and sharing your information with third parties for advertising purposes.
Additionally, we may disclose your personal data when we believe, in good faith, that such disclosure is necessary to protect our rights, ensure your safety or the safety of others, investigate fraud, or respond to a government request.
In certain instances, you may be required to provide us with Personal Data as outlined above to enable us to deliver all our services and to allow you to access all features of our apps.
Furthermore, if we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will receive a prominent notice in our app regarding any changes in ownership or the use of your personal information, along with any choices you may have concerning your personal data.
We provide you with the rights described below when you use our Services. Please contact us at support@technify.vn if you would like to exercise your rights under applicable law. When we receive an individual rights request from you, please make sure you are ready to verify your identity. Please be advised that there are limitations to your individual rights. We may limit your individual rights in the following ways:
Where denial of access is required or authorized by law;
When granting access would have a negative impact on other's privacy;
To protect our rights and properties; and Where the request is frivolous or burdensome.
You contest the accuracy of your personal information that we processed. We will restrict the processing of your personal information, which may result in an interruption of some or all of the Services, during the period necessary for us to verify the accuracy of your personal information;
The processing is unlawful and you oppose the erasure of your personal information and request the restriction of its use instead;
We no longer need your personal information for the purposes of the processing, but it is required by you to establish, exercise or defense of legal claims;
You have objected to processing, pending the verification whether the legitimate grounds of our processing override your rights.
We will only process your restricted personal information with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest. We will inform you if or when the restriction is lifted.
Here we list the links to the third-party partners' privacy policy. Check the following links to get details about how user data is collected, used and shared. In case you want to learn more about the services and privacy options (including opt-out) please consult the correspondent websites and privacy policies.
Google Admob & Firebase
https://policies.google.com/privacy?hl=en
Facebook Audience Network & Facebook Analytics
https://www.facebook.com/about/privacy
Adjust
https://www.adjust.com/terms/privacy-policy/
ironSource
https://developers.is.com/ironsource-mobile/air/ironsource-mobile-privacy-policy/
12. Revenue Cat
https://www.revenuecat.com/privacy/
13. Meta Audience Network
https://developers.facebook.com/docs/audience-network/optimization/best-practices/an-policy/
We will share your information with third parties only as outlined in this Privacy Policy. Please be aware that while we select third-party services that demonstrate they implement necessary technical and organizational measures to protect users' personal data, we cannot guarantee the security of any information transmitted from us to these third parties. We are not liable for any accidental loss or unauthorized access to your personal data resulting from third-party actions.
We will not rent or sell your personal data to any third parties. However, we may share information collected through tools such as cookies, log files, device identifiers, and location data with third-party organizations that provide automated data processing technologies for the app. We do not control or influence these third parties' tracking technologies or how they may be utilized.
Additionally, we may share certain information, including cookie data, with third-party advertising partners. This information enables third-party ad networks to deliver targeted advertisements that they believe will be most relevant to you.
We retain your personal information only as long as necessary to provide the app's functional services and fulfill our legal obligations. If you wish to stop us from using your information that we have accessed and stored, you can request the deletion of your personal information and the closure of your account.
However, some data may still be retained for a limited period (not exceeding what is necessary for the purpose of storage) if it is required to comply with legal obligations (such as taxation, accounting, or auditing) or to ensure safety, maintain data backup settings, and prevent fraud or other malicious activities.
We operate globally and provide our App to Users around the world.
We and third-party organizations that facilitate automatic data processing for the App, including our advertising partners, may transfer automatically processed information across borders. This means that your information, including personal data, may be transferred from your country or jurisdiction to other countries or jurisdictions.
If you are located in the European Union or in regions with data processing laws that differ from those in the United States, please be aware that your personal information may be transferred to countries that do not have the same level of data protection as your jurisdiction. This includes potential transfers to third countries or international organizations where data protection regulations may not offer the same safeguards for your personal information.
We strive to ensure that any recipient of your personal data provides adequate protection in accordance with applicable data protection laws. By using the App, you consent to the transfer of your personal data to third countries or international organizations.
For data storage purposes, we utilize the services of trusted hosting providers. We take your privacy seriously and, whenever possible, encrypt your personal data before transmitting it to these hosting organizations. We only partner with hosting providers that meet our security and reliability standards.
We respect your personal information and offer opt-out options to help you manage your data.
Opt-Out of Marketing Tracking
Find out more about how to opt out of personalized advertising. Google Support or Apple Support .
Opt-Out of Location Data
Learn more about disabling location data tracking. Google Support or Apple Support.
We prepare this separate Privacy Notice for California Consumers to comply with the California Consumer Privacy Act of 2018 ("CCPA") and other California privacy laws. This notice is designed to supplement the information described in our and applies solely to users who reside in the State of California ("consumers" or "you").
IF YOU ARE NOT A CALIFORNIA RESIDENT, THIS POLICY DOES NOT APPLY TO YOU. PLEASE REFER TO OUR MAIN PRIVACY NOTICE HERE INSTEAD.
As required by CCPA, you (or your authorized agent) have the right to request us to disclose information to you about how we collect, use and share your personal information over the past 12 months.These information include: the categories of personal information we collected; the categories of sources for personal information we collected; our business purpose for collecting that personal information; the categories of third parties with whom we share that personal information.
Under the CCPA, You( or your authorized agent) have the right to opt out of having your information sold or shared.You (or your agent) have the right to request that we delete your specific personal information that we collected from you and retained, except in the following cases Such cases include:
We need your information to detect security incidents, protect against malicious, or illegal activity;
We need your information to identify and repair application errors that impair existing intended functionality; We need your information to exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
We need your information to conduct internal uses that are reasonably aligned with your expectations based on your relationship with us;and other cases provided by CCPA and other California laws.
To exercise your rights described above, please submit a verifiable consumer request to us by support@technify.vn
Only you or your authorized agent may make a verifiable consumer request related to your personal information. You may only make a verifiable consumer request for information twice within a 12-month period. A verifiable consumer request must: Provide sufficient information that allows us to reasonably verify your identity and make us confirm we collected personal information about you. Describe your request with sufficient details that allows us to understand and respond to it.
We cannot respond to your request accurately if we cannot verify your identity.
We endeavor to respond to a verifiable consumer request within 45 days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period by email ,telephone or other electronic means.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights. Such discrimination include: denying you our services; charging you different prices or rates for our services; providing you a different level or quality of our services; suggesting that you may receive a different price or rate for services or a different level or quality of services.
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Any information that is collected is subject to the Policy in effect at the time such information is collected. We may, however, modify the Policy from time to time. If such change has been made, we will provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of our app or services following the change of the Policy will mean you accept those changes.
If you have any questions or concerns about the Policy, you may contact us at email: support@technify.vn
Public Developer name: PHL Studio - Organization Account
Legal Name: PHUONG HOANG LUA TRANSPORTATION COMPANY LIMITED