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application and start counter then i should open my teamviewer and put his credentials in mine so i can access his system and open project folders and work in his system is this possible, what about violation? is this allowed?
I can view maps, Instant Apps, and Experience Builder apps without issue when I add a new tab in a different Team and choose Website. I put the URL of the item and it appears in that viewer like it should in the ArcGIS for Teams Viewer.
Thanks for reaching out, @Ian_Muehlenhaus! Hopefully someone has suggestions I can try. Until then, I will continue to work with my IT team to see if we can resolve the issue internally. If so, I will report back our findings and/or resolution.
a simple rule where you allow HTTP/HTTPS is enough to allow Team Viewer and any other services running on HTTP/HTTPS to work. Pay attention with Application and Web Filter rules applied.
In my case, team viewer is working without a needed rule.
When you run TeamViewer, you are assigned an ID on their broker server. You make a connection to a Teamviewer ID, and TeamViewer passes the connection down through the TeamViewer client's established tunnel to the destination and you then you are prompted for password and then the connection establishes afterwards.
Teamviewer uses port 80 to make a connection to a central server. If the connection is made, you get a unique ID, and the server knows you're online. All communication can happen over port 80 if other ports are blocked.
Teamviewer does allow you to connect directly to an IP-address. You have to set this in the options, to allow incoming LAN connections. This works for local networks, and probably for WAN networks as well, but then you have to get portforwarding working, to get port 80 to connect to the right computer behind the router/firewall. That makes things difficult for most people, and unmanageble for most of the rest, so then we use the Teamviewer ID method.
I don't know if this means that all traffic goes via the teamviewer servers, but it might. (And as it registers all clicks and keypresses, that probably means that they could - in theory - and since we know about PRISM etc probably in reality as well - know about all your logins and secret keys.)
The functionality of TeamViewer differs depending on the device and variant or version of the software. The core of TeamViewer is remote access to computers and other endpoints as well as their control and maintenance.[26] After the connection is established, the remote screen is visible to the user at the other endpoint. Both endpoints can send and receive files as well as access a shared clipboard, for example.[27] Besides, some functions facilitate team collaboration, such as audio and video transmissions via IP telephony.[28]
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Syscom AS
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  Original Message Original Message:
Sent: 05-03-2021 10:51 AM
From: Colin McRae
Subject: False positives with SEP and Teamviewer?
Yeah I've been annoyed by this issue for well over a month, maybe two months. I manage a lot of SES customers and most of them are seeing "attacks" on port 5938 almost every day (seen via IPS reports). So far Symantec has not acknowledged the issue in a separate post I had made a while ago, they're busy with other stuff I suppose. Judging by Teamviewer's general behavior over the years I've been using it, I don't think they have a very solid product design that's imperviious to compromise, so I would not be surprised to learn some day in the future that their product had been hacked or something, but having said that, there's currently no reason to think they're any real issue.
The problem lacks the regularity of a heartbeat, but happens often enough that I am very much confused by the pattern.
It's also not ok to just whitelist the exe file, that's lazy secops behavior and rules out real detections later. So on this one I would have to think Symantec needds to talk to TeamViewer and work this out, or just identify the false positive trigger and fix that if applicable.
Original Message:
Sent: 04-29-2021 01:59 PM
From: r m
Subject: False positives with SEP and Teamviewer?
I've got some machines with Teamviewer installed. I'm seeing a lot of outbound attacks in SEPM logs for network attack on some machines that have Teamviewer, and different versions of Teamviewer. It looks like Symantec is calling teamviewer_service.exe an outbound attack. I'm thinking it's some kind of heart beat/checkin thing that Teamviewer is doing, that machine reporting itself in with Teamviewer.
Is anyone seeing that? That is a false positive, correct? It's pretty consistent on machines with Teamviewer. I don't believe they all got compromised, and there are no other signs. My network attacks alerts started blowing up yesterday morning.
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rmo
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------------------------------
Syscom AS
Original Message:
Sent: 05-03-2021 10:51 AM
From: Colin McRae
Subject: False positives with SEP and Teamviewer?
Yeah I've been annoyed by this issue for well over a month, maybe two months. I manage a lot of SES customers and most of them are seeing "attacks" on port 5938 almost every day (seen via IPS reports). So far Symantec has not acknowledged the issue in a separate post I had made a while ago, they're busy with other stuff I suppose. Judging by Teamviewer's general behavior over the years I've been using it, I don't think they have a very solid product design that's imperviious to compromise, so I would not be surprised to learn some day in the future that their product had been hacked or something, but having said that, there's currently no reason to think they're any real issue.
The problem lacks the regularity of a heartbeat, but happens often enough that I am very much confused by the pattern.
It's also not ok to just whitelist the exe file, that's lazy secops behavior and rules out real detections later. So on this one I would have to think Symantec needds to talk to TeamViewer and work this out, or just identify the false positive trigger and fix that if applicable.
Original Message:
Sent: 04-29-2021 01:59 PM
From: r m
Subject: False positives with SEP and Teamviewer?
I've got some machines with Teamviewer installed. I'm seeing a lot of outbound attacks in SEPM logs for network attack on some machines that have Teamviewer, and different versions of Teamviewer. It looks like Symantec is calling teamviewer_service.exe an outbound attack. I'm thinking it's some kind of heart beat/checkin thing that Teamviewer is doing, that machine reporting itself in with Teamviewer.
Is anyone seeing that? That is a false positive, correct? It's pretty consistent on machines with Teamviewer. I don't believe they all got compromised, and there are no other signs. My network attacks alerts started blowing up yesterday morning.
------------------------------
rmo
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This page provides a tool for First Community Bank and Trust to remotely assist our customers. It allows us access to you computer to assist in fixing program issues or installing needed software. This will allow FCB&T access a customer's mouse and keyboard. No information is kept or stored during team viewer sessions. 2351a5e196
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