Thank you for choosing Teachly. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how Teachly collects, uses, and shares information about you when you use our app, website, and related services (collectively, the "Services").
By using Teachly, you consent to the practices described in this Privacy Policy. If you do not agree to this policy, please do not use the Services.
We collect the following types of information:
a. Personal Information
When you register or use the Services, we may collect personal information such as:
Name
Email address
Phone number
Profile information
Course and content preferences
b. Usage Information
We automatically collect information about how you interact with Teachly, including:
Device information: Information about the device you use, including the hardware model, operating system, and app version.
Log data: Data about your usage of the app, such as the date and time of access, duration of use, and interactions with features.
Location information: If enabled, we may collect your location information to provide location-based services.
c. Payment Information
If you make any purchases or transactions within Teachly, we may collect your payment information such as credit card or other financial account details, which will be securely processed through our payment service provider. Teachly does not store full payment information.
d. Content Information
When you upload, create, or interact with content on Teachly (such as submitting assignments, course progress, or feedback), we collect this information to enhance your experience with our Services.
We use the information we collect to:
Provide, maintain, and improve the Services.
Personalize your learning experience and recommend relevant courses or content.
Communicate with you regarding your account, updates, and promotions.
Facilitate payments and manage subscriptions.
Analyze trends and usage data to improve app performance and user experience.
Respond to your customer service inquiries and provide technical support.
Ensure the security of the app and prevent fraudulent activities.
Teachly does not sell your personal information to third parties. However, we may share your information under the following circumstances:
a. Service Providers
We may share your information with third-party service providers who assist us in delivering the Services, such as cloud storage, payment processing, and customer support. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
b. Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
We take the security of your personal information seriously and use industry-standard security measures to protect it from unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You have certain rights regarding your personal information, including:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your account or personal information.
Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Please note that we may retain certain information as required by law or for legitimate business purposes.
Teachly may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
Teachly is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have inadvertently collected such information, we will take steps to delete it.
Teachly is based in [Country] and operates in accordance with [Country] laws. If you are accessing the Services from outside [Country], please note that your information may be transferred to and processed in [Country], where data protection laws may differ from those in your jurisdiction.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you via email or through the app. Your continued use of the Services after the changes take effect will signify your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Teachly Support Team
Email: info@teachly.com.ng
Address: 44, Oguntolu Street, Shomolu, Lagos.
