Last updated: February 09, 2025
This Privacy Policy outlines how We collect, use, and disclose Your information when You use the TCL TV Remote Control mobile application ("the Service") and informs You of Your rights and protections under applicable privacy laws.
By using the Service, You agree to the collection and use of your information in accordance with this Privacy Policy.
Words capitalized below are defined in the next section and retain the same meaning regardless of use in singular or plural.
Account: A unique account created to access our Service or portions of it.
Affiliate: Any entity controlling, controlled by, or under common control with Us.
Application: Refers to the TCL Remote Control, a software app provided by the Company.
Company (also referred to as "We", "Us", or "Our"): Refers to the provider of the TCL Remote Control app.
Country: Refers to France.
Device: Any device (e.g., smartphone, tablet) that can access the Service.
Personal Data: Any data that identifies or can be used to identify an individual.
Service: Refers to the TCL Remote Control mobile application.
Service Provider: Any third-party service or individual used by Us to operate, analyze, or maintain the Service.
Usage Data: Data collected automatically through use of the Service.
You: The individual or legal entity accessing or using the Service.
Personal Data
We may request personally identifiable information such as:
Email address
First and last name
Usage Data
Collected automatically and may include:
Device IP address
Browser type and version
Device type and OS
App interaction logs (e.g., features accessed, time spent)
Diagnostic and crash data
We may use your data for purposes such as:
Service Provision: To operate and maintain the app.
Account Management: To manage user registration and access features.
Customer Support: To respond to user inquiries or issues.
Communication: To send service updates, security notices, or promotional messages (if opted-in).
Improvements: For analytics, trend analysis, and enhancing app performance.
Legal Compliance: To comply with legal obligations and prevent fraud.
We may share your data in these scenarios:
With Service Providers to operate and analyze the Service.
During Business Transfers such as mergers or acquisitions.
With Affiliates or Partners, under data protection agreements.
With Public Authorities when required by law.
With Your Consent, for any other specific purpose.
We retain Personal Data only as long as necessary to:
Provide and improve the Service
Meet legal obligations
Resolve disputes
Enforce agreements
Usage Data is generally retained for shorter durations unless used for diagnostics or legally required.
Your data may be transferred to — and maintained on — servers located outside Your country. We ensure appropriate data protection safeguards are in place.
By using the app and submitting your data, You consent to this transfer.
You can request deletion of your Personal Data by:
Using built-in app settings (if available)
Contacting us directly via email
We may retain certain information where legally necessary.
Our Service is not intended for children under 13. We do not knowingly collect personal data from minors. If you believe a child has provided personal information, please contact us so we can delete it.
Our app may contain links to third-party websites or services. We are not responsible for their privacy policies or content.
We may update this Privacy Policy. Updates will be posted on this page and, where applicable, communicated in-app or via email.
For questions or concerns regarding this Privacy Policy, contact:
📧 Email: juliettevalerino@gmail.com