Privacy Policy
Last updated: March 10, 2026
Taxo Ltd ("we", "our", or "us") operates the Taxo Driver App ("App"), including rider and driver services where applicable.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App.
Information We Collect
1.1 Information you provide
Full name
Phone number
Email address
Profile photo (optional)
Driver license and required verification documents
Vehicle details and registration information
Payment-related details (processed by third-party payment providers)
Support messages and feedback
1.2 Location information
Precise location (foreground) to provide ride matching, navigation, pickup/drop-off, and trip status.
Background location (while driver mode is enabled) to support ongoing trip updates, route progress, safety, and driver availability when the app is not actively open.
1.3 Device and technical information
Device model, OS version, app version
Device identifiers
IP address
Crash logs and diagnostics
App usage analytics
1.4 Driver-specific information
Online/offline availability status
Trip history and performance metrics
Earnings-related records
Safety and compliance information
How We Use Information
We use your information to:
Create and manage your driver account
Verify driver identity and documents
Provide ride dispatch, navigation, and trip management
Process earnings and prevent fraud
Communicate service and safety updates
Improve app performance and user experience
Ensure safety, security, and legal compliance
Provide customer support
Data Sharing and Disclosure
We may share information with:
Riders (limited trip-related details needed to complete rides, such as name, vehicle details, pickup/drop-off status, and contact masking where available)
Service providers (hosting, analytics, customer support, maps/navigation, notifications, payment processors)
Legal authorities when required by law, regulation, legal process, or to protect rights/safety
Business transferees in case of merger, acquisition, or asset sale
We do not sell personal data to third parties.
Permissions We May Request
Depending on features you use, the App may request:
Location (precise/background)
Camera (profile photo, document upload)
Storage/Photos (uploading images/documents)
Notifications (trip requests, status alerts, payout updates)
Microphone/Phone (only if calling or voice features are offered)
Permissions are used strictly to provide app functionality and can be managed in your device settings.
Data Retention
We retain personal data as long as necessary to:
Provide services
Meet legal, tax, accounting, and regulatory requirements
Resolve disputes and enforce agreements
When no longer needed, data is deleted or anonymized where reasonably possible.
Data Security
We implement reasonable technical and organizational safeguards to protect your information, including encryption in transit and access controls. No system is 100% secure, but we continuously work to protect your data.
Your Rights and Choices
Depending on your location/laws, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your account/data
Object to or restrict certain processing
Withdraw consent where applicable
To make a request, contact us at: taxoo2026@gmail.com
Children’s Privacy
The App is not intended for children under 13 (or higher age where required by local law). We do not knowingly collect personal data from children.
International Data Transfers
Your data may be processed in countries other than your own. We take appropriate safeguards for such transfers as required by law.
Third-Party Services
The App may integrate third-party services (e.g., maps, analytics, cloud messaging, payment gateways). Their data handling is governed by their own privacy policies.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version with a revised "Last updated" date.
Contact Us
If you have questions or privacy requests, contact:
Taxo Ltd
Sudan, Khartoum
Email: taxoo2026@gmail.com
Support: taxoo2026@gmail.com
If you want, I can also generate a matching Data Deletion Policy for the driver app in the exact same legal style for Google Play Console.