Embedded Files
General Support
General Support
Email: tavtechapp@gmail.com
Business hours: Monday–Friday, 9:00 AM–5:00 PM MT (America/Edmonton)
Typical response time: 1–2 business days
Email: tavtechapp@gmail.com
Business hours: Monday–Friday, 9:00 AM–5:00 PM MT (America/Edmonton)
Typical response time: 1–2 business days
Billing & Subscriptions
Billing & Subscriptions
Questions about charges, renewals, or cancellations (Google Play):
Email: tavtechapp@gmail.com — Subject: “Billing/Subscription”
Questions about charges, renewals, or cancellations (Google Play):
Email: tavtechapp@gmail.com — Subject: “Billing/Subscription”
Technical Support
Technical Support
App won’t open, crashes, or a feature isn’t working:
Email: tavtechapp@gmail.com — Subject: “Technical Issue”
App won’t open, crashes, or a feature isn’t working:
Email: tavtechapp@gmail.com — Subject: “Technical Issue”
Please include:
Please include:
a) App version (Profile → About, or see the Play Store page)
b) Device & Android version (e.g., Pixel 7 • Android 14)
c) Steps to reproduce the issue
d) Screenshots or a short screen recording (if possible)
a) App version (Profile → About, or see the Play Store page)
b) Device & Android version (e.g., Pixel 7 • Android 14)
c) Steps to reproduce the issue
d) Screenshots or a short screen recording (if possible)
Privacy & Data Requests (PIPEDA/Global)
Privacy & Data Requests (PIPEDA/Global)
Access, correction, or deletion requests; privacy questions:
Email: tavtechapp@gmail.com — Subject: “Privacy Request”
Include the email used in the app and age.
Access, correction, or deletion requests; privacy questions:
Email: tavtechapp@gmail.com — Subject: “Privacy Request”
Include the email used in the app and age.
Partnerships & Media
Partnerships & Media
Collabs, content licensing, press:
Email: tavtechapp@gmail.com — Subject: “Partnership/Media”
Collabs, content licensing, press:
Email: tavtechapp@gmail.com — Subject: “Partnership/Media”
Security
Security
Report a vulnerability or security concern:
Email: tavtechapp@gmail.com — Subject: “Security”
Report a vulnerability or security concern:
Email: tavtechapp@gmail.com — Subject: “Security”
Important Health Notice
Important Health Notice
Support cannot provide medical advice. Do not start, stop, or change any medication unless advised by your primary healthcare provider. For emergencies, call your local doctor or 911.
Support cannot provide medical advice. Do not start, stop, or change any medication unless advised by your primary healthcare provider. For emergencies, call your local doctor or 911.
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