Tatabu Privacy Policy

Version: 0.1

Date Issued: September 18, 2025

Legal Definitions

• Tatabu: Refers to the shipment tracking platform, including its mobile app and all associated services.

• User: Any individual or entity that accesses or uses Tatabu services.

• Personal Data: Any information that relates to an identified or identifiable individual, including (but not limited to) email addresses and device identifiers.

• Shipment Data: Information related to packages being tracked through Tatabu, including tracking numbers, courier details, delivery addresses, and shipment status.

• Service Providers: Third-party companies engaged by Tatabu to support its services, including Supabase, Firebase, TrackingMore, and Power BI.

• Notification Data: Device FCM tokens and related information used to deliver push notifications.

• Processing: Any operation performed on data, including collection, storage, use, sharing, or deletion.

• Data Subject: The user whose personal data is being processed by Tatabu.

• Legal Authorities: Government or regulatory bodies that may request access to data under applicable laws.

Purpose

This Privacy Policy explains how Tatabu collects, uses, shares, and protects user and shipment information. The goal is to maintain confidentiality, integrity, and availability of user and shipment data while ensuring transparency and compliance with applicable data protection laws.

Tatabu processes sensitive information such as shipment tracking numbers, delivery updates, and user identifiers, requiring strong privacy and security measures.

Scope

This policy applies to:

• Tatabu mobile app, web platform, and backend services.

• User accounts and any personal information collected.

• Shipment data processed through Tatabu.

• Notifications sent via Firebase Cloud Messaging (FCM).

• Third-party integrations:

  • Supabase (database & storage)

  • Firebase (notifications & token management)

  • TrackingMore (shipment tracking)

  • Power BI (analytics)

It also applies to all Tatabu personnel, contractors, and service providers who handle data.

Policy Statements

1. Information We Collect

1.1 User Information

• Email address

1.2 Shipment Information

• Tracking number

• Courier code

• Signed-by name

• Number of pieces

• Scheduled delivery date

• Scheduled delivery address

• Latest event

• Transit time

• Delivery status

• Created and updated timestamps

1.3 Shipment Status Updates

• Checkpoint date/time

• Delivery date/time

• Tracking details

• Location and country ISO2

• Synced checkpoint fields

1.4 User–Shipment Relationship

• Links between user and their shipments

• Record creation timestamp

1.5 Push Notifications

• Device FCM token

• Linked user ID

2. Use of Information

Collected information is used to:

• Provide shipment tracking services

• Deliver real-time push notifications

• Improve platform performance and analytics

• Respond to customer support requests

• Comply with laws and prevent fraud

3. Sharing of Information

Tatabu does not sell or rent user data.

Data may be shared with:

• Carriers & tracking partners (e.g., TrackingMore) to retrieve updates

• Service providers:

  • Supabase — database and storage

  • Firebase — notifications and token management

  • Power BI — analytics dashboards

• Legal Authorities if required by law

• General analytics or statistics may be shared with investors or third-party organizations (no personal identifiers included)

4. Data Security

• Encryption and access controls secure stored data.

• Data backups ensure recoverability.

• Sessions are used instead of persistent cookies in the mobile app.

• Vulnerability assessments and security monitoring are performed regularly.

Roles and Responsibilities

• Policy Owner: ZARS Solutions

• Review & Update: ZARS Solutions Team

Update and Review

• This policy is reviewed at least once per year.

• Updates will occur when Tatabu services evolve.

• The latest version will always be available in the app.

Compliance

• Tatabu team members must follow this policy.

• Users must follow Tatabu’s Terms of Service.

• Violations may result in suspension, disciplinary action, or legal enforcement depending on severity.

Contact

For questions or privacy requests:

Email: form.zars@gmail.com