⬇️PRIVACY POLICY⬇️
⬇️PRIVACY POLICY⬇️
Effective Date: 10/07/2024
1. Introduction : "OkStudent" or "OkTutor" ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our app and services.
2. Information We Collect : We collect the following types of information: -
Personal Information: Name, email address, contact number, and other details provided by you. Payment Information: Details necessary to process payments through Razorpay, such as credit/debit card information and billing addresses.
Usage Data: Information about your interactions with our app, including device information, IP address, and browsing history.
3. How We Collect Information : We collect information directly from you when you: - Register or create an account. - Make a purchase. - Fill out forms or interact with our customer service. We also collect information automatically through: - Cookies and similar tracking technologies. - Third-party services integrated into our app.
4. Use of Information : We use the collected information to:
Provide and improve our services.
Process transactions and send purchase confirmations.
Communicate with you about your account or transactions.
Send notifications about updates or promotional offers.
Ensure security and prevent fraud.
5. Sharing of Information : We may share your information with: -
Service Providers
Third parties who perform services on our behalf, such as payment processors (e.g., Razorpay), data analysis, and customer service.
6. Data Security: We implement appropriate security measures to protect your data, including: - Data encryption. - Secure servers and networks. - Regular security assessments and updates.
7. Data Retention : We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights : Depending on your jurisdiction, you may have the following rights regarding your personal information: - Access and update your information. - Request deletion of your data. - Object to or restrict processing of your data. - Withdraw consent at any time. To exercise these rights, please contact us at targetplussolutions@gmail.com.
10. Children’s Privacy: Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy : We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy and updating the effective date.
12. Contact Us: If you have any questions or concerns about this Privacy Policy, please contact us at targetplussolutions@gmail.com
⬇️TERMS AND CONDITIONS⬇️
Effective Date: 10/07/2024
1. Introduction : Welcome to "OkStudent" or "OkTutor"("we," "our," "us"). By downloading, accessing, or using our app, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our app.
2. Use of Our App : You agree to use our app only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the app. Prohibited behavior includes, but is not limited to, harassment, causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our app.
3. Account Registration : To access certain features of our app, you may be required to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and any activities or actions under your account.
4. Purchases and Payments : All purchases made through our app are processed via Razorpay. By making a purchase, you agree to provide valid payment information and authorize us to charge the amount to the provided payment method.
5. User Content : You may be allowed to submit, post, or upload content to our app. You retain all rights to your content but grant us a non-exclusive, worldwide, royalty-free license to use, copy, modify, and distribute such content in connection with operating and providing our services.
7. Data Collection and Privacy : We collect and use personal information as described in our Privacy Policy. By using our app, you consent to such collection and use and represent that all information provided by you is accurate and up to date.
8. Limitation of Liability : Our app and its content are provided on an "as-is" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or completeness of our app's content. We do not guarantee that our app will be error-free or uninterrupted. To the fullest extent permitted by law, we disclaim all warranties, including those of merchantability, fitness for a particular purpose, and noninfringement.
9. Indemnification : You agree to indemnify and hold harmless OkStudent, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your use of our app, violation of these Terms and Conditions, or infringement by you or any third party using your account of any intellectual property or other right of any person or entity.
10. Termination : We may terminate or suspend your account and bar access to our app immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms and Conditions.
11. Changes to These Terms : We reserve the right to modify or replace these Terms and Conditions at any time. Any changes will be effective immediately upon posting the revised Terms and Conditions on our app. Your continued use of our app following the posting of any changes constitutes acceptance of those changes.
12. Contact Us : If you have any questions about these Terms and Conditions, please contact us at targetplussolutions@gmail.com
⬇️ Refund policy ⬇️
At "OkStudent" or "OkTutor", we are committed to providing high-quality premium study materials in PDF format. However, we understand that there may be circumstances where a refund is necessary. This Refund Policy outlines the conditions under which refunds may be issued and the process for requesting one.
Refunds will be considered under the following conditions:
Incorrect Material Provided: If you receive a PDF that does not match the description or subject of the material you purchased.
File Corruption: If the PDF file is corrupted or otherwise unreadable, and we are unable to provide a functional replacement within 24 hours.
Refunds will not be issued in the following cases:
Change of Mind: If you change your mind after the purchase has been completed and the PDF has been downloaded.
Content Discrepancies: If you are dissatisfied with the content but it matches the description provided before purchase.
Unauthorized Access: If someone other than you accesses the PDF due to shared account details.
To request a refund, please follow these steps:
Submit a Request: Email us at targetplussolutions with the subject line "Refund Request - [Your Order ID]". Please include a detailed explanation of the issue and attach a screenshot or proof of the problem, if applicable.
Review: Our support team will review your request within 5 business days. During this period, we may contact you for additional information or clarification.
Decision: You will be notified via email of the outcome of your refund request. If approved, the refund will be processed to the original payment method within 7 business days.
We reserve the right to update this Refund Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.