Introduction
Welcome to فواكه اللحوم POS ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. If you have any questions or concerns about this policy or our practices with regards to your personal information, please contact us at [spaceminder0@gmail.com].
Information We Collect
Personal Information You Provide to Us
When you use our فواكه اللحوم POS mobile application, we may collect the following personal information that you voluntarily provide:
Phone Number: Used for account registration and verification via OTP (One-Time Password)
Name: To personalize your experience
Email Address: For account recovery and important notifications
Delivery Addresses: Including street, building number, city, state, and zip code for order delivery
Order Information: Details about your orders including items, quantities, prices, and payment methods
Information Automatically Collected
When you use our app, we automatically collect certain information about your device:
Device Information: Device type, operating system, and unique device identifiers
Firebase Cloud Messaging Token: Used to send you push notifications about your orders
Usage Data: Information about how you interact with our app
App Version: To ensure compatibility and provide support
How We Use Your Information
We use the information we collect or receive:
To Create and Manage Your Account: Including authentication and verification
To Process Your Orders: Managing and tracking your food orders
To Send Push Notifications: Keeping you informed about order status updates (new order, accepted, prepared, delivered, rejected)
To Provide Customer Support: Responding to your inquiries and solving problems
To Improve Our Services: Analyzing usage patterns to enhance user experience
To Communicate With You: Sending important updates about our services
For Security: Protecting against unauthorized access and fraudulent activities
Data Storage and Security
How We Store Your Data
Your information is stored securely on our servers. We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Third-Party Services
Our app uses the following third-party services that may collect information:
Firebase Cloud Messaging (FCM)
Google Play Services
Push Notifications
We send you push notifications to inform you about:
New orders placed through the app
Order status updates (accepted, prepared, delivered)
Order rejections with reasons
Checkout requests
You can disable push notifications at any time through your device settings, although this may affect your ability to receive timely order updates.
Your Privacy Rights
Depending on your location, you may have the following rights:
Access: Request access to your personal data
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Data Portability: Request a copy of your data in a structured format
Withdraw Consent: Withdraw your consent to data processing at any time
Object: Object to the processing of your personal data
To exercise any of these rights, please contact us at [spaceminder0@gmail.com].
Children's Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
With Your Consent
For Legal Reasons
Business Transfers
Service Providers
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Cookies and Tracking Technologies
Our mobile app does not use cookies. However, we may use similar tracking technologies to collect usage information and improve our services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
Posting the new Privacy Policy in the app
Updating the "Last updated" date
Sending you a notification (for significant changes)
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [spaceminder0@gmail.com]
By using our فواكه اللحوم POS app, you consent to our Privacy Policy and agree to its terms.
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