Privacy Policy & Term of Service

TERMS AND CONDITIONS

These terms of use (the “Terms”) form a legal agreement between you and Tank Heroes Limited ("Tank Heroes", "we", "our" or "us").

These Terms set out how you may use our website and any games, in-game purchases, forums and services we offer (collectively referred to in these Terms as our "Services"). Please read these Terms carefully to make sure you understand them.

These Terms are a legal agreement between you and us

These Terms form a legal agreement between you and us. They explain what terms you must comply with whenever you use our Services. By agreeing to these Terms, or using our Services, you agree to accept and be legally bound by these Terms. If you do not agree with the Terms, you should not access or use our Services.

You should also read our Privacy Policy to understand how we use your personal information

Our Privacy Policy explains how we use your personal information, including who we may share it with; how long we keep it; the circumstances in which we, or others, may contact you (including sending you advertising and marketing messages); and what rights you have in relation to your personal information.

You must follow our Rules whenever you use our Services

As a condition of using our Services you agree to comply at all times with the following rules (our "Rules”).

You agree that you will not do any act, or share, distribute, make available, or transmit any data, message, or file that:

is sexually explicit, vulgar or obscene;

amounts to a form of cheating;

amounts to a personal attack on others;

bullies or harasses others;

amounts to, or encourages, any illegal activity;

impersonates anyone, or misrepresents your identity;

deletes or changes any legal notices, disclaimers, proprietary notices, copyright or trademarks;

infringes anyone else's rights. For example, you must not infringe anyone else's patents, copyright, trademarks, or other intellectual property rights, or their confidential information or privacy;

contains a virus or similar threat, or interferes with, impairs or damages our Services;

negatively affects any person's use or enjoyment of the Services;

involves disruptive, antisocial or destructive behaviour, including, for example "flooding," "trolling," "flaming," "spamming," or "griefing";

involves the carrying out of any business activity, including generating money for yourself or others; or

amounts to an advertisement, chain letter, junk or spam.

In addition, it is against the Rules to participate in any of the following:

any attacks, including without for example, denial of service attacks or other similar attempts to interfere with other's use of the Services;

attempting to gain unauthorised access to the Services, computers, or networks connected to the Services;

use of cheats, bots, automation software, hacks, or any third-party software designed to interfere with the Services;

modification of any software that forms part of the Services;

disrupting or overburdening computers or servers;

attempting to circumvent or modify any security features;

harassment or abuse of others; or

obtaining or using personal information about others or sharing anyone’s personal information through the Services.

We may terminate or restrict your right to use the Services, or disable your account, if we think that you have not followed the Rules or if we reasonably believe that you have otherwise behaved inappropriately while using our Services. In addition, if we believe you have cheated in any way, then we may also remove any applicable in-game purchases from you including for example, any Virtual Items, which you have obtained by cheating.

If you think that another user may be breaching our Rules, please let us know, using the contact details below. However, we cannot guarantee that others will comply with the Rules, and we are not responsible for any other user's failure to comply with them.

We may delete any material that we consider breaches our Rules. You agree that we may share information which identifies you with law enforcement officials if we think we need to, including in relation to any possible breaches of our Rules. Please read our Privacy Policy which explains in more detail how we may use your personal information.

We may update the Services from time to time

From time to time, we may deploy or provide patches, updates, upgrades, additional content or other modifications to the Services (for example for maintenance, enhancements, to add or remove features, resolve software bugs or address security concerns).

These updates and upgrades may result in the Services being temporarily unavailable. In certain circumstances, we may need to suspend, withdraw or disable the Services for longer periods while we deploy these updates and upgrades. We will always try and give you notice of this, but it may not be possible all cases. We would always recommend that you have the latest version of the Services installed. If you do not install any update or upgrade then all of the functionality and features of the Services may not be available to you.

Virtual Items

Our Services may enable you to acquire certain virtual items. This includes, for example, virtual currency, points, or similar virtual items (together "Virtual Items"). You agree that you do not actually own these Virtual Items and the virtual value of any Virtual Item does not correspond or equate to any real-life monetary value, credit balance or currency.

Any virtual currency or similar balance does not constitute a real-world balance or comprise any stored value. Your right to use the Virtual Items is personal to you unless we agree otherwise, and is limited to the licence granted below - see section below entitled "Your right to use the Services". You may not re-sell or trade any Virtual Items.

Please note that if you remove and reinstall a game on a new device, you may lose your in-game purchases, including any Virtual Items.

Who owns the content made available through the Services?

We either own, or have a licence to use, all of the content and information contained in the Services (including our games), including all the intellectual property rights in our Services. For example, we own, or have a licence to use, all the software code, graphics, images, trademarks, designs, logos, videos and text in our games.

You are not allowed to use the Services unless expressly allowed under these Terms. You may not reverse engineer, decompile, disassemble or modify the Services in any way.

User Content

The Services may allow you to create a username and an online identity which allows you to communicate with others. For example, our Services may allow you to share messages, images, and video online ("User Content").

You promise that you have the right to share and use such User Content, that it and you will comply with the Rules when doing so. You agree that we may use your User Content for any purpose in connection with the Services (including re-posting it and sharing it) without any payment or obligation to you or anyone else. We may remove any potentially infringing User Content without notice.

Your right to use the Services

Subject to these Terms, we grant you a non-exclusive, non-sublicensable, personal, non-transferable, revocable, limited licence to access and use the Services for your own non-commercial entertainment purposes. You agree not to use the Services for any other purpose.

We will not be liable to you in certain circumstances

We do not guarantee that the Services will always be available or be uninterrupted, timely, secure or free from bugs, viruses, errors or omissions. For example, there may be times when the Services are unavailable due to maintenance or technical problems. We may also change, suspend or discontinue certain Services – we will always try and give you notice of this, but it may not be possible in all cases (for example for reasons beyond our control, or if there is an emergency security issue).

We will not be liable for any loss or damage that you suffer as a consequence of any Service(s) becoming temporarily or permanently unavailable.

We are not responsible for the following types of loss or damage which may arise from your use of the Services:

damage to your computer system or loss of data (whether due to a virus or other malicious software or not), except where this is caused by us not using reasonable care and skill;

loss, damage or upset that you suffer as a consequence of the actions of another user;

any loss or damage if the Services are not provided to you, or are interrupted or suspended, or if we do not comply with the Terms because of events beyond our control, such as an act of God, accident, fire, lockout, strike or other official or unofficial labour dispute, civil commotion or other act or event beyond our reasonable control; or

loss or damage which neither of us could have reasonably anticipated or expected when you started using the Services. This includes, for example, any loss or damages which is indirect or which is a side effect of the main loss or damage, such as loss of revenue or salary, or loss of profit, opportunity or reputation.

Nothing in the Terms excludes or limits our liability for death or personal injury caused by negligence, or for fraud. We do not make any statement, guarantee or promise in respect of the Services not set out in these Terms, including, without limitation, any statements made by third parties, such as third party advertisers.

We will take reasonable steps to ensure that our Services are free from viruses and other malicious software but we also recommend you use appropriate anti-virus software.

What happens if I download a game through an online store such as the iTunes App Store or Google Play Store?

You will also be asked to agree to the relevant online store terms which will also apply in addition to these Terms. You should read these online store terms carefully.

If you make any in-game purchases, then the relevant online store provider’s terms and conditions will also apply. You acknowledge that any billing and transactions are handled by the online store provider. You should contact the online store provider directly if you have any payment related issues with in-game purchases.

Creating an account with us

In some circumstances you may create account with us. Any account you have created is subject to you complying with these Terms. If you create an account from a social networking site, such as Facebook, you must comply with its terms of service/use as well as these Terms.

You are responsible for maintaining the confidentiality of your user name and password and you are also responsible for all activities that are carried out under your account. We would also recommend that you regularly change your password, and do not use the same email and password in relation to other online activity. We will not be liable if your user name and password are used by someone else. If you become aware of any unauthorised use of your username and password, you should notify us immediately by email

Closing your account with us

If you have created an account with us, you can close it at any time by emailing us using the following link Please note that we may close your account with us if it is inactive for 180 days.

You are responsible for ensuring you have the necessary equipment to use our Services

You must provide all equipment and software necessary to connect to the Services. You are responsible for any fees, including internet connection or mobile fees that you incur when accessing the Services.

We are not responsible for third party websites or content

When using the Services you may see links to third party websites, advertising or content provided by third parties. These links are provided by third parties and not by us. We do not endorse any third party website or content which is linked from our Services. We are not responsible or liable for anything that happens to you when you visit these third party websites or use third party content. If you visit any third party website, please be aware that it may have its own terms of use, licence agreement and privacy policy which you will need to be aware of.

We are not responsible for third party advertising

On some pages you may see advertising content provided by third parties. We do not control the advertisements that are placed via our Services.

If you click on any advert, you will be dealing with third parties responsible for that advert. We are not responsible for anything that happens to you when you visit these third party websites or use third party content. If you visit any third party website, please be aware that it may have its own terms of use, licence agreement and privacy policy which you will need to be aware of.

Questions, complaints and disputes

We will do our best to resolve any disputes over these Terms of Use and your use of the Services.

These Terms, their subject matter and its formation, are governed by English law. However, if you are a consumer and resident of any European Union country you will benefit from mandatory provisions of, and legal rights available to you under, the laws of that country. Nothing in these Terms affects your rights as a consumer to rely on these local law mandatory provisions and legal rights.

You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a consumer and resident of any European Union country you and we may also bring proceedings in that country.

If we are unable to resolve any disputes between us regarding the delivery of some Services you have the right to refer the dispute to the EU’s Online Dispute Resolution platform at

The terms and conditions of the relevant online store include also instructions explaining what to do if a game is defective. Your rights and remedies for defective games and how to exercise them are set out in the relevant terms and conditions of the relevant online store.

Our right to end the contract or restrict access to our Services

We may end our contract with you to use the Services if you breach any of these Terms, or if you breach the terms you have entered into with any third party involved in a transaction. For example, if you breach the Google Play, or Apple Appstore terms and conditions.

If you breach any of these Terms, we may also choose, at our discretion, to restrict your access to any part of the Services. For example, we may close any account you have with us. We will try to give you notice of this and a chance to appeal where possible though.

If you breach these Terms, or if your account is closed, you may lose access to in-game purchases you have made and other data

If we end our contract with you to use the Services, or restrict your access to any part of the Services, we may in our discretion delete certain data relating to your use of the game, or disable access to it. This may include, for example, saved games, high scores, or your position in a league table. If we end our contract with you to use the Services, or restrict access to any part of our Services, we may also delete any in-game purchases or Virtual Items you have obtained, and you will no longer be able to use those purchases.

Do I have to be a certain age to use the Services?

The Services are not intended for use by children. For some Services you may need to register and should be at least over 16 to do so. If you help someone who is 16 or under to register for or otherwise use any Services you assume full liability for any consequences.

If you are under the age of 16, you must not use our Services unless you have the consent of a person who has parental responsibility for you.

You must make sure that our Services are not used by anyone under the age of 16. We will not be responsible for children who use your credit card, or other means of payment, to purchase any Services, such as in-game purchases.

Other important legal terms

The Services are made available for personal and not commercial use. You cannot assign, sub-license or otherwise transfer any or all of your rights or obligations under these Terms to any other person.

If any part of these Terms is or becomes invalid, illegal or unenforceable, it shall be amended to the minimum extent necessary to make it valid, legal and enforceable. If that part cannot be amended, it will be deleted. The amendment or deletion of any part of these Terms shall not affect the validity and enforceability of the rest of the Terms.

If we do not enforce any right we have against you, this does not prevent us from enforcing this right at a later date. A person who is not a party to these Terms does not have any rights under them.

Changes to these Terms

We may revise these Terms any time to reflect changes in or to:

relevant laws or regulatory requirements.

security, technical or operational issues; and

the functionality or features of the Services.

If we change these Terms, we will post summary details of the changes below. If we have your e-mail address, we may also decide to e-mail you with information on those changes.

By accepting revised Terms you agree to comply with them. If you do not agree to the revisions, you must stop using the Services.

Previous changes to these Terms:

Privacy Policy of the Tank Heroes application

This Application collects some Personal Data from its Users.

Data Controller and Owner

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Geographic position, Cookie and Usage Data. Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection. The Personal Data may be freely provided by the User, or collected automatically when using this Application. Any use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User. Failure to provide certain Personal Data may make it impossible for this Application to provide its services. The User assumes responsibility for the Personal Data of third parties published or shared through this Application and declares to have the right to communicate or broadcast them, thus relieving the Data Controller of all responsibility.

Mode and place of processing the Data

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Place

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

The use of the collected Data

The Data concerning the User is collected to allow the Application to provide its services, as well as for the following purposes: Access to third party services' accounts, Location-based interactions, Content commenting and Interaction with external social networks and platforms. The Personal Data used for each purpose is outlined in the specific sections of this document.

Facebook permissions asked by this Application

This Application may ask some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy. The permissions asked are the following:

Basic information

By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the user has made more of their data public, more information will be available.

Checkins

Provides read access to the authorized user's check-ins

Email

Provides access to the user's primary email address

Likes

Provides access to the list of all of the pages the user has liked.

Photos

Provides access to the photos the user has uploaded, and photos the user has been tagged in.

Publish App Activity

Allows the app to publish to the Open Graph using Built-in Actions, Achievements, Scores, or Custom Actions. The app can also publish other activity which is detailed in the Facebook's Publishing Permissions document.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Access to third party services' accounts

These services allow this Application to access Data from your account on a third party service and perform actions with it. These services are not activated automatically, but require explicit authorization by the User.

Access to the Facebook account (This Application)

This service allows this Application to connect with the User's account on the Facebook social network, provided by Facebook Inc. Permissions asked: Checkins, Email, Likes, Photos and Publish App Activity. Place of processing : USA – Privacy Policy

Content commenting

Content commenting services allow Users to make and publish their comments on the contents of this Application. Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments. If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when users do not use the content commenting service.

Facebook Comments (Facebook)

Facebook Comments is a content commenting service provided by Facebook Inc. enabling the User to leave comments and share them on the Facebook platform. Personal Data collected: Cookie and Usage Data. Place of processing : USA – Privacy Policy

Interaction with external social networks and platforms

These services allow interaction with social networks or other external platforms directly from the pages of this Application. The interaction and information obtained by this Application are always subject to the User’s privacy settings for each social network. If a service enabling interaction with social networks is installed it may still collect traffic data for the pages where the service is installed, even when Users do not use it.

Facebook Like button and social widgets (Facebook)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook Inc. Personal Data collected: Cookie and Usage Data. Place of processing : USA – Privacy Policy

Location-based interactions

Geolocation (This Application)

This Application may collect, use, and share User location Data in order to provide location-based services. Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by this Application. Personal Data collected: Geographic position.

Additional information about Data collection and processing

Legal Action

The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services. The User is aware of the fact that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System Logs and Maintenance

For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System Logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above. This Application does not support “Do Not Track” requests. To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller erase the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Definitions and legal references

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

Information collected automatically from this Application (or third party services employed in this Application ), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.

Data Subject

The legal or natural person to whom the Personal Data refers to.

Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The hardware or software tool by which the Personal Data of the User is collected.

Cookie

Small piece of data stored in the User's device.