This Privacy Policy describes how Talabati ("we," "us," or "our") collects, uses, shares, and protects information in connection with our mobile application, Talabati (the "App"), and any related services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our Services.

**1. Introduction**

Talabati is an order and sales management application designed to help users track and manage their business orders. This policy outlines our practices regarding user data, including compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the California Privacy Rights Act (CPRA).

**2. Information We Collect**

We collect several types of information from and about users of our App:

*   **Information You Provide Directly:**

    *   **Order Information:** When you create or manage orders within the App, you provide information such as customer names, phone numbers (optional), order details (items, quantities, prices), payment status (paid amount, remaining balance), and order status (new, ready, delivered).

    *   **Account Information (Potential):** If account creation is implemented for subscription management or cloud sync features, we might collect your email address, name, or other identifiers you provide.

    *   **Communications:** If you contact us directly (e.g., for support via email), we will collect the information contained in your communications.

*   **Information Collected Automatically:**

    *   **Usage Data:** We collect information about how you interact with the App, such as features used, screens viewed, taps, duration of sessions, and frequency of use. This helps us understand user behavior and improve the App.

    *   **Device Information:** We collect information about the mobile device you use to access the App, including hardware model, operating system version, unique device identifiers (like IDFA for iOS or Advertising ID for Android), IP address, mobile network information, and device language settings.

    *   **Crash and Performance Data:** We may collect diagnostic data related to app crashes or performance issues to help us identify and fix bugs.

*   **Information from Third Parties:**

    *   **Advertising Partners:** We partner with third-party advertising networks (like Google AdMob or similar services) to display advertisements within the App. These partners may collect information automatically as described above (Usage Data, Device Information, Advertising IDs) to serve personalized or non-personalized ads and measure their effectiveness.

    *   **Payment Processors (for Subscription):** When you subscribe to the premium version of Talabati (after the initial 30 free orders), payments are processed through the respective app store's billing system (e.g., Google Play Billing, Apple App Store In-App Purchases). We do not directly collect or store your full credit card number or detailed payment information. We receive confirmation of payment status from the payment processor.

**3. How We Use Your Information**

We use the information we collect for various purposes, including:

*   **Providing and Managing the Services:** To operate the App, allow you to create, view, and manage orders, track order statuses, and utilize core app functionalities.

*   **Personalization (Limited):** We may use usage data to understand feature popularity and potentially tailor the user experience, but core order data is primarily for your management purposes.

*   **Advertising:** To display advertisements within the App. This may include personalized advertising based on your activity and device identifiers (where permitted and consent is obtained if required) or non-personalized (contextual) ads. This is a primary way we support the free tier of the App.

*   **Subscription Management:** To track your usage (number of orders created) relative to the free trial limit (30 orders) and to manage access to premium features upon subscription ($10 USD, subject to change and regional pricing differences).

*   **Analytics and Improvement:** To analyze usage patterns, monitor the performance of the App, diagnose technical issues, and improve the features, usability, and overall quality of our Services.

*   **Communication:** To respond to your inquiries, provide customer support, and send important service-related notices (e.g., updates to terms or policies, subscription status).

*   **Security and Fraud Prevention:** To protect the security and integrity of our Services, prevent fraudulent activity, and enforce our terms.

*   **Legal Compliance:** To comply with applicable laws, regulations, legal processes, or governmental requests.

**4. Sharing Your Information**

We do not sell your personal information in the traditional sense. However, we may share your information with third parties under the following circumstances:

*   **Advertising Partners:** We share device identifiers (like Advertising ID/IDFA), IP address, usage data, and potentially general location information (derived from IP) with our third-party advertising partners to enable them to display ads, measure ad performance, and potentially personalize ads based on your interests (subject to your consent and opt-out choices where applicable).

*   **Analytics Providers:** We may share aggregated or anonymized usage data and device information with analytics providers (e.g., Google Firebase Analytics) to help us understand how our Services are used.

*   **Payment Processors:** As mentioned, payment information for subscriptions is processed directly by third-party payment processors (Apple App Store, Google Play Store). We only receive transaction confirmation details.

*   **Legal Requirements:** We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Services, protect the personal safety of users or the public, or protect against legal liability.

*   **Business Transfers:** If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be shared, sold, or transferred as part of that transaction. We will notify you via email and/or a prominent notice within the App of any change in ownership or uses of your personal information.

**5. Data Retention**

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing the Services, managing your subscription (if applicable), complying with our legal obligations, resolving disputes, and enforcing our agreements. Order data you enter is stored locally on your device unless cloud synchronization features are implemented and used, in which case retention policies for synced data will apply. Automatically collected data (like usage logs or advertising identifiers) is typically retained for a shorter period necessary for analytics, ad reporting, or security purposes. You can often delete your locally stored order data by uninstalling the App or using in-app deletion features if available.

**6. Data Security**

We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, alteration, or destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information. Data stored locally on your device is subject to the security of your device itself.

**7. Your Privacy Rights (General)**

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

*   Access the personal information we hold about you.

*   Request correction of inaccurate personal information.

*   Request deletion of your personal information (subject to certain exceptions).

*   Object to or request restriction of processing your personal information.

*   Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

**8. Specific Regional Provisions**

*   **A. For Users in the European Economic Area (EEA), UK, and Switzerland (GDPR):**

    *   **Legal Basis for Processing:** We process your personal data based on the following legal grounds:

        *   **Contractual Necessity:** To provide the core Services as requested by you (e.g., managing orders, managing subscription).

        *   **Consent:** For displaying personalized advertising, using certain cookies or tracking technologies (we will obtain your consent where required by law). You can withdraw your consent at any time.

        *   **Legitimate Interests:** For analytics, improving the App, displaying non-personalized ads, security, fraud prevention, and responding to user inquiries, provided these interests are not overridden by your data protection rights.

        *   **Legal Obligation:** To comply with applicable laws.

    *   **Your Rights under GDPR:** In addition to the general rights listed above, you have the right to data portability and the right to lodge a complaint with a supervisory authority.

    *   **Data Transfers:** Information we collect may be transferred to, stored, and processed in countries outside the EEA, UK, or Switzerland (e.g., where our servers or third-party service providers are located). We will ensure appropriate safeguards are in place for such transfers, such as Standard Contractual Clauses approved by the European Commission.

*   **B. For Users in California (CCPA/CPRA):**

    *   **Categories of Personal Information Collected (in the preceding 12 months):**

        *   Identifiers (e.g., Advertising ID, IP address, potentially email if accounts are used).

        *   Commercial Information (e.g., records of subscription purchase, usage related to free trial limit).

        *   Internet or Other Electronic Network Activity Information (e.g., interaction with the App and advertisements).

        *   Geolocation Data (e.g., approximate location derived from IP address).

        *   Inferences drawn from the above to create a profile about preferences or characteristics (primarily for ad personalization).

        *   Customer Records information as defined in Cal. Civ. Code § 1798.80(e) (e.g., name, phone number if provided in orders – primarily stored locally).

    *   **Business Purposes for Collection/Use:** See Section 3 ("How We Use Your Information").

    *   **Categories of Personal Information Disclosed for a Business Purpose (in the preceding 12 months):** Identifiers, Commercial Information, Internet Activity, Geolocation Data have been disclosed to Advertising Partners and Analytics Providers for the business purposes described above.

    *   **"Sale" or "Sharing" under CCPA/CPRA:** Under the CCPA/CPRA, allowing advertising partners to collect identifiers and usage data via our App for cross-context behavioral advertising may be considered a "sale" or "sharing." We "sell" or "share" Identifiers, Internet Activity, and Inferences with Advertising Partners.

    *   **Your Rights under CCPA/CPRA:**

        *   **Right to Know:** You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of collection, the purposes for collecting/selling/sharing, and the categories of third parties to whom we have disclosed it.

        *   **Right to Delete:** You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions (e.g., necessary to complete a transaction, detect security incidents, comply with legal obligations).

        *   **Right to Correct:** You have the right to request the correction of inaccurate personal information we maintain about you.

        *   **Right to Opt-Out of Sale/Sharing:** You have the right to direct us not to "sell" or "share" your personal information for cross-context behavioral advertising. You can typically exercise this right through device settings (limiting ad tracking) or potentially through settings within the App if offered. You can also contact us.

        *   **Right to Limit Use and Disclosure of Sensitive Personal Information (SPI):** We do not believe we collect SPI as defined by CPRA for purposes requiring this right (e.g., order details you enter are for your use). If this changes, we will update this policy.

        *   **Right to Non-Discrimination:** We will not discriminate against you for exercising your CCPA/CPRA rights.

    *   **Exercising Your Rights:** To exercise your "Know," "Delete," or "Correct" rights, please contact us via the methods below. To Opt-Out of Sale/Sharing, please adjust your device's advertising settings (Limit Ad Tracking on iOS, Opt out of Ads Personalization on Android) and/or contact us. We will verify your request using information associated with your device or account (if applicable). You may designate an authorized agent to make requests on your behalf.

**9. Children's Privacy**

Our Services are not directed to children under the age of 13 (or 16 in certain jurisdictions like the EEA). We do not knowingly collect personal information from children under these ages. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers. If you believe we might have any information from or about a child under the relevant age, please contact us.

**10. Advertising Choices**

As mentioned, we use third-party advertising partners. You can often opt out of personalized advertising from participating ad networks through your device settings:

*   **iOS:** Go to Settings > Privacy > Tracking > Turn off "Allow Apps to Request to Track." Also, go to Settings > Privacy > Apple Advertising > Turn off "Personalized Ads."

*   **Android:** Go to Settings > Google > Ads > Opt out of Ads Personalization. (Path may vary slightly by device/OS version).

You can also visit opt-out pages like the Network Advertising Initiative (NAI) at http://optout.networkadvertising.org/ or the Digital Advertising Alliance (DAA) at http://optout.aboutads.info/. Opting out does not mean you will stop seeing ads, but they may be less relevant to your interests.

**11. Subscription Information**

Talabati offers a free trial allowing the creation of up to 30 orders. Continued use beyond this limit requires a subscription, typically priced at $10 USD (or regional equivalent, subject to change). Payments are handled securely through the platform's app store (Google Play Store or Apple App Store) and are subject to their respective terms and privacy policies. We do not store your full payment details.

**12. Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the Effective Date at the top of the policy and potentially through an in-app notification or other means prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Services after any changes constitutes your acceptance of the new policy.

**13. Contact Us**

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us at:

*   **Email:** aalmehanni@gmail.com

*   **Instagram (for general inquiries, privacy requests preferred via email):** https://instagram.com/d0.1.0b

Please allow a reasonable time for us to respond to your inquiries.