Privacy Policy

This Privacy Policy outlines our practices and methods regarding the gathering, utilization, and sharing of your information as you participate in our services. It also serves as a notice about your privacy prerogative and the legal safeguards that shield your data.

Your personal data is employed to improve and purify our service offering. When you use our service, you clearly agree to the compilation and utilization of your data in alignment with the terms delineated in this Privacy Policy.

Interpretation and Definitions 

Interpretation 

The terms with capitalized initial letters in this document carry specific meanings as defined in the subsequent terms and conditions.

These definitions remain consistent, applying equally whether used in single or multiple forms.

Definitions

For the purposes of this Privacy Policy:

• This pertains to the person who accesses or utilizes the Service, or in relevant cases, the organization or legal entity for whom that person acts while accessing or using the Service.

• Under the regulations set forth in GDPR (General Data Protection Regulation), you may be addressed as the Data Subject or simply as the User, given your role as the individual using the service.

• The term "Company" (referred to here as "the Company," "We," "Us," or "Our") specifically denotes Take2 Solutions. In the GDPR context, the Company holds the position of Data Controller.

• The word "Application" refers to the software program, related to health & fitness provided by the Company and downloaded onto any electronic device by you.

• An "Affiliate" refers to an organization that holds influence over, is influenced by, or shares control with another party. In this context, "control" signifies the possession of 50% or more of the shares, equity interests, or other securities that carry the right to vote for the selection of directors or other overseeing bodies.

• Service refers to the application. 

• Country refers to: United States 

• A Service Provider refers to any individual or legal entity entrusted with handling data on behalf of the company. These could be external companies or individuals contracted by the company to support, deliver, or enhance the Service, as well as assist in analyzing how the service is utilized. Under the GDPR, Service Providers are recognized as Data Processors.

• Third-party Social Media Service is the term that conveys any website or social network platform through which a User can log in or create an account to access the Service.

• Personal Data encloses information that pertains to a recognized or identifiable individual. In GDPR terms, it includes data related to you, such as your name, identification number, location details, online identifiers, or any factors specific to your physical, genetic, mental, cultural, or social identity.

• Device refers to any apparatus capable of accessing the Service, including but not limited to computers, cellphones, or digital tablets.

• Usage Data denotes information automatically collected, either generated through the use of the service or originating from the service infrastructure itself. This could include details like the duration of a page visit.

• Data Controller (GDPR) is the context of the GDPR, the Data Controller is the company. It's the legal entity that, either independently or in collaboration with others, determines the purposes and methods of processing personal data.

• Do Not Track (DNT) is a concept promoted by regulatory authorities, notably the U.S. Federal Trade Commission (FTC), urging the internet industry to create and implement a mechanism that allows internet users to manage the tracking of their online activities across various websites.

• Under the California Consumer Privacy Act (CCPA), "Business" refers to the Company. It is the legal entity that collects personal information from Consumers, decides how it's processed, or gathers such information on behalf of others. This entity conducts business within the State of California.

• In the context of the CCPA, a "Consumer" is a natural person who is a resident of California. The term "resident" encompasses anyone who is in the USA for reasons other than temporary or transitory, and individuals who are domiciled in the USA but temporarily outside for transitory purposes.

• As defined by the CCPA, "Sale" means activities like selling, renting, releasing, disclosing, sharing, making accessible, transferring, or communicating a Consumer's Personal information to another business or a third party in exchange for monetary or other valuable considerations. This includes all forms of data exchange, whether oral, written, electronic or by any other means.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

As you engage with Our Service, there may be instances where we request you to furnish specific personally identifiable information that serves the purpose of contacting or establishing your identity.

Regarding General Information: When you register to utilize the App, we might gather personal data concerning you. This information could encompass details about you as an individual.

• Email address

• First name and last name

• Phone number

• Gender

• Password or passcode

• Usage Data

Health data. When you use the App, you may choose to provide personal information about your health such as

• Weight

• Height

• Body temperature;

• Menstrual cycle;

• Symptoms;

• Other information about your health (including sexual activities), and related activities.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data encompasses a range of information, which may comprise details such as your Device's Internet Protocol (IP) address (e.g., IP address), the type and version of your web browser, the specific pages within our Service that you browse, the date and time of your visits, the duration of time spent on those pages, distinctive identifiers linked to your device, and additional diagnostic data.

If you use our Service via a mobile device, we may automatically collect specific details, including but not confined to the kind of mobile device in use, the unique identification code of your mobile device, your mobile device's IP address, the operating system on your mobile device, the type of mobile internet browser you employ, as well as other diagnostic data.

Furthermore, we may gather information that your web browser sends each time you interact with our Service or when you access it through a mobile device. This may encompass a non-exclusive list of elements that constitute Usage Data.

• Hardware model;

• Information about the operating system and its version;

• Screen size and density;

• Language and country;

• Unique device identifiers (e.g. IDFA);

• Time zone;

• Device mute status (related to reminder function)

To enhance the user experience, we've incorporated data analytics tools within the App. It's important to note that these tools do not gather any health or privacy-related data from users. Their sole purpose is to assist us in pinpointing and addressing application crashes and to conduct AB testing for the assessment of new features and design improvements. Below are the specifics:

• Device information

• Screen Size

• OEM Name

• Model

Device system information

• OS Name

• OS Version

• OS Build

• Time Zone

• System Language

• Carrier Country

• Carrier Name

Location information

• Locale

• Country Area

Application information

• App Name

• App Build

• APP Version Number

• SDK Name

• SDK Version

Information from Third-Party Social MediaServices

The Company permits You to make an account and log in to use the Service through the following Third-party Social Media Services:

• Google

• Facebook

If you decide to register using or grant us access to a Third-Party Social Media Service, we may gather personal data that is already linked to your Third-Party Social Media Service account. This may include your name, email address, your activities, or your contact list associated with that particular account.

Furthermore, you may have the option to share additional information with our Company through your Third-Party Social Media Service account. If you choose to provide such information and personal data during the registration process or at any other time, you are authorizing the Company to utilize, share, and securely store this information in alignment with the principles outlined in our Privacy Policy.

Your Consent and Our Use of Your Personal Data

When you create a profile or register to use our apps, you explicitly consent to the following:

• We may handle the health data you provide through the app, including importing or exporting it with third-party services like Apple HealthKit and Google Fit.

• We may process the account data you furnish through the app, which is solely utilized for the purposes of login or registration, and it may involve third-party services such as Apple ID, Google accounts, and Facebook accounts.

• With the exception of the provisions laid out in this privacy policy, we will not transmit any of your personal data to third parties.

The Company may utilize Personal Data for the following objectives:

• To furnish and sustain our Service, which includes monitoring how the Service is used.

• For Account Management: This involves overseeing your registration as a Service user. The Personal Data you provide grants you access to various functionalities available to registered users.

• In compliance with contractual obligations: This pertains to the development, execution, and enforcement of purchase contracts for products, items, or services you've procured through the Service, or any other agreements you've entered into with us via the Service.

• Communication: We may contact you via email or equivalent electronic communication methods, such as push notifications from mobile applications, to relay updates or informative messages concerning functionalities, products, contracted services, and essential security updates.

• Providing Information: We may share news, special offers, and general information regarding goods, services, and events similar to those you've either purchased or shown interest in unless you've opted out of receiving such communications.

• Handling Requests: Managing and addressing your requests made to us.

We might disclose your personal information under the following conditions:

• Service Providers: We may collaborate with Service Providers to assess and analyze the usage of our Service, display advertisements that support and sustain our Service, advertise to you on third-party websites following your interaction with our Service, manage payment processes, and reach out to you.

• For instance, as per your consent during registration, we may integrate data about your health and activities from third-party sources like Apple HealthKit and Google Fit into the App. This data may encompass weight, body temperature, calorie expenditure, heart rate, step count, distance traveled, and other health-related information. We will treat such third-party data in accordance with this Privacy Policy.

• Forum Cookies (Webview browser cookies): Forum Cookies are typically employed to deliver or enhance our services, communicate with users, manage their forum accounts, develop content, or for research and analysis purposes. You have the option to decline browser cookies by adjusting your settings, but this may limit access to certain parts of our services.

• Third-Party Advertisers: When you visit the Application, we may engage third-party advertising companies to present ads. These companies may use information derived from cookies to optimize marketing campaigns and display ads relevant to your interests. Importantly, we never share any data you track within the app (e.g., Personal Data) with Third-Party Advertisers.

• Analytics: We utilize third-party analytics tools, specifically Google Analytics, to measure traffic and usage patterns for the Service. Google Analytics gathers data such as device information, location, and app usage details. We employ this information solely to personalize your App experience and for statistical and analytical purposes.

• Business Transfers: Your personal information may be shared or transferred in association with mergers, asset sales, financing, or the acquisition of our business by another entity.

• Affiliates: We may share your information with our affiliates, and they will be required to adhere to this Privacy Policy. This includes our parent company and any subsidiaries, joint ventures, or companies under common control with us.

• Business Partners: Your information may be shared with our business partners to offer you specific products, services, or promotions.

• Other Users: When you interact with other users or publicly engage in our Service, such information may be visible to all users and may be disseminated publicly. If you interact with other users or register through a Third-Party Social Media Service, your contacts on that service may see your name, profile, pictures, and activity description. Similarly, other users will be able to view your activity descriptions, communicate with you, and access your profile.

Retention of Your Personal Data

The Company will uphold your Personal Data only for the duration necessary to fulfill the purposes delineated in this Privacy Policy. We will retain and utilize your Personal Data as required to meet our legal responsibilities, such as retaining your data to adhere to relevant laws, settle disputes, and enforce our legal agreements and policies.

Usage Data, on the other hand, will be retained by the Company for internal analysis objectives. Typically, Usage Data is preserved for a shorter timeframe, unless there's a specific need to maintain it for a longer period to enhance security, augment Service functionality, or adhere to legal obligations.

Transfer of Your Personal Data

Your data, including Personal Data, is processed at the Company's operational offices and other locations where the parties involved in data processing are situated. This implies that your information might be moved to and stored on computers situated outside your state, province, country, or other governmental jurisdiction, where data protection regulations may vary from those in your jurisdiction.

By consenting to this Privacy Policy and providing such information, you are consenting to this data transfer.

The Company will take all reasonable measures to ensure that your data is handled securely and in accordance with the provisions of this Privacy Policy. No transfer of your Personal Data will occur to an organization or country unless adequate controls are in place, including data security and the protection of your personal information.

Disclosure of Your Personal Data

Business Transactions:

In the event of the Company being part of a merger, acquisition, or asset sale, your Personal Data may be transferred. Prior notice will be provided before such a transfer takes place, and it will then be subject to a different Privacy Policy.

Law Enforcement:

Under specific circumstances, the Company might need to disclose your Personal Data as legally required or in response to valid requests from public authorities, such as a court or government agency.

Other Legal Requirements:

The Company may reveal your Personal Data in cases where it is genuinely believed to be necessary for the following reasons:

• Compliance with legal obligations.

• Safeguarding and defending the Company's rights or property.

• Preventing or investigating potential misconduct related to the Service.

• Ensuring the personal safety of Service Users or the general public.

• Shielding against legal liabilities.

• Security of Your Personal Data:

We employ administrative, technical, and physical security measures to safeguard your personal information. These security measures encompass:

• Encrypting your personal data during transit and at rest.

• Regularly scanning for system vulnerabilities and conducting penetration testing.

• Ensuring data integrity.

• Implementing organizational and legal safeguards.

• Conducting routine data protection impact assessments.

• Although we prioritize the security of your Personal Data, please bear in mind that no method of internet transmission or electronic storage is entirely foolproof. While we make every effort to employ commercially acceptable measures to safeguard your Personal Data, we cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

Service Providers are granted access to your Personal Data exclusively for the purpose of carrying out their assigned tasks on behalf of Our Company. They are under a strict obligation not to reveal or employ this data for any other intent.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service provided by Google, which is designed to track and provide reports on website traffic. Google utilizes the information it gathers to keep tabs on and oversee how our Service is used. This data is also shared with other Google services. Google might employ this collected data to tailor and personalize advertisements within its own advertising network.

If you wish to opt out of specific Google Analytics features, you can do so via your mobile device settings, including your device's advertising preferences. Alternatively, you can follow the instructions outlined in Google's Privacy Policy, which can be found here:  https://policies.google.com/privacy?hl=en

For additional details regarding Google's privacy practices, we recommend visiting the Google Privacy & Terms web page, which can be accessed at the following link: https://policies.google.com/privacy?hl=en

Advertising

We may engage Service providers to display advertisements to you, which assists in supporting and upkeeping Our Service.

Google AdSense & DoubleClick Cookie

Google, as a third-party vendor, employs cookies to present ads on our Service. The use of Google's DoubleClick cookie allows Google and its affiliates to deliver ads to our users tailored to their interactions with our Service or other websites across the internet.

If you wish to opt out of the utilization of the DoubleClick Cookie for interest-based advertising, you can visit the Google Ads Settings web page by following this link:  http://www.google.com/ads/preferences/

AdMob by Google

AdMob by Google is a service offered by Google Inc.

If you wish to opt out of the AdMob by Google service, you can do so by following the instructions provided by Google at this link: https://support.google.com/ads/answer/2662922?hl=en

For a more comprehensive understanding of how Google utilizes the data it collects, you can refer to the "How Google uses data when you use our partners' sites or apps" page, accessible here: https://policies.google.com/technologies/partner-sites. Additionally, you can review Google's Privacy Policy by visiting this link: https://policies.google.com/privacy.

Behavioral Remarketing:

The Company utilizes remarketing services to display advertisements to you on third-party websites after you've visited our Service. Both we and our third-party partners utilize cookies to tailor, enhance, and serve ads based on your previous interactions with our Service.

Google Ads (AdWords)

The remarketing service of Google Ads (AdWords) is provided by Google Inc.

If you prefer not to participate in Google Analytics for Display Advertising and wish to customize Google Display Network ads, you can do so by visiting the Google Ads Settings page at this link: http://www.google.com/settings/ads.

Google also suggests installing the Google Analytics Opt-out Browser Add-on, which can be found here: https://tools.google.com/dlpage/gaoptout. This add-on empowers visitors to prevent their data from being gathered and used by Google Analytics.

For more comprehensive insights into Google's privacy practices, we recommend visiting the Google Privacy & Terms web page, accessible via this link:  https://policies.google.com/privacy?hl=en.

Twitter

Twitter's remarketing service is provided by Twitter Inc.

To opt out of Twitter's interest-based advertisements, you can follow their provided instructions at this link: https://support.twitter.com/articles/20170405.

For further insights into Twitter's privacy practices and policies, you can visit their Privacy Policy page here:  https://twitter.com/privacy.

Facebook

The remarketing service by Facebook is offered by Facebook Inc.

For a more in-depth understanding of Facebook's interest-based advertising, you can refer to this page:https://www.facebook.com/help/164968693837950.

To opt out of Facebook's interest-based ads, you can follow the instructions provided by Facebook here: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also choose to opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA at http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada at http://youradchoices.ca/, or the European Interactive Digital Advertising Alliance in Europe at http://www.youronlinechoices.eu/. Mobile device settings can also be used to opt-out.

For a comprehensive understanding of Facebook's privacy practices, please visit Facebook's Data Policy page: https://www.facebook.com/privacy/explanation.

Payments

In some instances, we may offer paid products and/or services through the Service. If so, we might utilize third-party services for payment processing, such as payment processors.

It's important to note that we will neither store nor gather your payment card details. Instead, this information is directly provided to our third-party payment processors, and their utilization of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards established by PCI-DSS, as overseen by the PCI Security Standards Council, a collaborative effort involving prominent brands like Visa, Mastercard, American Express, and Discover. The PCI-DSS requirements play a crucial role in ensuring the secure handling of payment information.

Apple Store In-App Payments

For information regarding their Privacy Policy, please visit: https://www.apple.com/legal/privacy/en-ww/

Google Play In-App Payments

To access their Privacy Policy, please refer to: https://www.google.com/policies/privacy/

PayPal

For details about PayPal's Privacy Policy, you can view it here: https://www.paypal.com/webapps/mpp/ua/privacy-full

Braintree (A PayPal Service)

To review the Privacy Policy for Braintree, please click on this link: https://www.braintreepayments.com/legal/braintree-privacy-policy

WeChat

For insights into WeChat's Privacy Policy, visit: https://www.wechat.com/en/privacy_policy.html

Alipay

You can find Alipay's Privacy Policy by following this link: https://render.alipay.com/p/f/agreementpages/alipayglobalprivacypolicy.html

When utilizing Our Service to make payments via bank transfer, we may request information from you to facilitate the transaction and verify your identity.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following circumstances:

Consent: Your consent has been obtained for processing Personal Data for one or more specific purposes.

Performance of a Contract: The provision of Personal Data is essential for fulfilling an agreement with you and/or for any pre-contractual obligations related to it.

Legal Obligations: Processing Personal Data is necessary to comply with a legal obligation to which the Company is bound.

Vital Interests: Processing Personal Data is essential to safeguard your vital interests or those of another natural person.

Public Interests: Processing Personal Data is connected to a task carried out in the public interest or as part of the practice of official authority vested in the Company.

Legitimate Interests: Processing Personal Data is necessary for pursuing the legitimate interests of the Company.

In all cases, the Company is ready to provide clarification on the specific legal basis that applies to the processing, particularly whether the provision of Personal Data is a statutory or contractual requirement or a necessity to enter into a contract.

Your Rights under the GDPR:

The Company is committed to upholding the confidentiality of Your Personal Data and ensuring that You can exercise Your rights. Under this Privacy Policy, and as mandated by law if You are within the EU, You have the following rights:

• Access: You can request access to Your Personal Data. This includes the right to view, update, or request the deletion of the information We have on You. Whenever feasible, You can perform these actions directly within Your account settings. If You encounter difficulties, please contact Us for assistance. This also allows You to receive a copy of the Personal Data We hold about You.

• Correction: You can request the correction of any incomplete or inaccurate Personal Data We hold about You.

• Objection: You have the right to object to the processing of Your Personal Data. This right applies when We rely on a legitimate interest as the legal basis for processing, and there is something specific about Your situation that prompts You to object to our processing of Your Personal Data on this basis. You also have the right to object when We process Your Personal Data for direct marketing purposes.

• Erasure: You can request the deletion or removal of Your Personal Data when there is no valid reason for Us to continue processing it.

• Data Portability: We will provide You, or a third party of Your choice, with Your Personal Data in a structured, commonly used, and machine-readable format. Please note that this right applies only to automated information for which You initially provided consent or which We used to fulfill a contract with You.

• Withdrawal of Consent: You have the right to withdraw Your consent regarding the use of Your Personal Data. If You withdraw Your consent, please be aware that We may be unable to provide access to specific functionalities of the Service.

Exercising Your GDPR Data Protection Rights:

You can exercise Your rights of access, rectification, deletion, and objection by contacting Us. We may request identity verification before responding to such requests. Upon Your request, We will make every effort to respond as promptly as possible.

You also have the right to lodge a complaint with a Data Protection Authority regarding Our collection and use of Your Personal Data. For further information, if You are in the European Economic Area (EEA), please get in touch with Your local data protection authority in the EEA.

CCPA Privacy

Your Rights under the CCPA

Under this Privacy Policy, and by law if You are a resident of California, You have the following rights:

• The right to notice. You must be properly notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.

• The right to access / the right to request. The CCPA permits You to request and obtain from the Company information regarding the disclosure of Your Personal Data that has been collected in the past 12 months by the Company or its subsidiaries to a third party for the third party's direct marketing purposes.

• The right to say no to the sale of Personal Data. You also have the right to ask the Company not to sell Your Personal Data to third parties. You can submit such a request by visiting our "Do Not Sell My Personal Information" section or web page.

• The right to know about Your Personal Data. You have the right to request and obtain from the Company information regarding the disclosure of the following:

• The categories of Personal Data collected

• The sources from which the Personal Data was collected

• The business or commercial purpose for collecting or selling the Personal Data

• Categories of third parties with whom We share Personal Data

• The specific pieces of Personal Data we collected about You

• The right to delete Personal Data. You also have the right to request the deletion of Your Personal Data that have been collected in the past 12 months.

• The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your Consumer's rights, including by:

• Denying goods or services to You

• Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties

• Providing a different level or quality of goods or services to You

• Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services.

Exercising Your CCPA Data Protection Rights:

To exercise any of Your rights under the CCPA, provided You are a California resident, You can contact us via email or phone, or visit our "Do Not Sell My Personal Information" section or web page.

The Company will disclose and provide the necessary information free of charge within 45 days upon receiving Your verifiable request. The timeline for providing the required information may be extended once, for an additional 45 days, when reasonably necessary and with prior notice.

Do Not Sell My Personal Information:

We do not sell personal information. However, our Service Providers, such as advertising partners, may utilize technology on the Service that falls under the CCPA's definition of "selling" personal information.

If You wish to opt out of the use of Your personal information for interest-based advertising purposes and these potential sales as defined by CCPA law, You can do so by following the instructions below.

Please note that any opt-out is specific to the browser You use. You may need to opt-out for each browser You utilize.

Website: 

You can opt out of receiving personalized ads served by our Service Providers by following our instructions provided on the Service through:

• Our "Cookie Consent" notice banner

• Our "CCPA Opt-out" notice banner

• Our "Do Not Sell My Personal Information" notice banner

• Our "Do Not Sell My Personal Information" link

The opt-out will place a unique cookie on Your computer, tied to the browser You use for opting out. If You change browsers or delete cookies stored by Your browser, You will need to opt-out again.

Mobile Devices: 

Your mobile device may offer the option to opt out of using information about the apps You use to deliver targeted ads:

• On Android devices: "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization"

• On iOS devices: "Limit Ad Tracking"

You can also halt the collection of location information from Your mobile device by adjusting the preferences on Your mobile device.

"Do Not Track" Policy as Required by CalOPPA: Our Service does not respond to Do Not Track signals.

However, some third-party websites do track Your browsing activities. When visiting such websites, You can set preferences in Your web browser to inform them that You do not wish to be tracked. You can enable or disable Do Not Track by visiting the preferences or settings page of Your web browser.

Children's Privacy:

Our Service is not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from individuals under the age of 13. If You are a parent or guardian and are aware that Your child has provided Us with Personal Data, please contact Us. If We discover that We have collected Personal Data from anyone under the age of 13 without verified parental consent, We will take steps to remove that information from Our servers.

Your California Privacy Rights (California Business and Professions Code Section 22581):

California Business and Professions Code Section 22581 grants California residents under the age of 18 who are registered users of online sites, services, or applications the right to request and obtain the removal of content or information they have publicly posted.

To request the removal of such data, and if You are a California resident, You can contact Us using the provided contact information, and include the email address associated with Your account.

Please be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online, and the law may not mandate removal in certain situations.

Links to Other Websites:

Our Service may include links to other websites that are not operated by Us. Clicking on a third-party link will direct You to that third-party's site. We strongly recommend reviewing the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy:

We may periodically update our Privacy Policy. We will notify You of any changes by posting the revised Privacy Policy on this page.

We will inform You via email and/or a noticeable notice on Our Service prior to the changes taking effect and update the "Last updated" date at the top of this Privacy Policy.

We recommend regularly reviewing this Privacy Policy for any alterations. Changes become effective when they are posted on this page.

Contact Us:

It's important to note that providing us with your feedback or bug report is entirely voluntary and based on your own decision. If you have concerns about the misuse of your personal data or require further information about our privacy policy and its implications, please don't hesitate to email us at  help.take2solutions@gmail.com. We will make every effort to provide clear and timely responses to your inquiries.