Privacy Policy for Take It App
Effective Date: July 21, 2025
This Privacy Policy describes how the "Take It" app ("we," "us," or "our") collects, uses, and discloses your information when you use our mobile application and related services (collectively, the "Service").
By downloading, installing, or using the Take It app, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our Service.
1. Information We Collect
We collect various types of information to provide and improve our Service to you.
a. Information You Provide Directly
* Account Information: When you create an account, we collect personal details such as your name, email address, phone number, and delivery address. This information is essential for order fulfillment and communication.
* Payment Information: To process your orders, we collect payment card details or other payment method information. Please note that we use third-party payment processors (e.g., banks, payment gateways) to handle your payment information securely. We do not store sensitive payment card details on our servers.
* Communication Content: If you contact us for customer support or provide feedback, we will collect the content of your communications.
* User Content: Any information you provide when using features like reviews, ratings, or personalized lists.
b. Information Collected Automatically
* Usage Data: We automatically collect information about how you access and use the Service. This may include your IP address, device type, operating system, unique device identifiers (such as IMEI or Android ID), browser type, app version, pages or features you visit, the time and date of your visit, crash logs, and other diagnostic data. This helps us understand user behavior and improve app functionality.
* Location Information: With your permission, we may collect your precise or approximate location information when you use our app. This is crucial for locating nearby "Take It" stores, providing accurate delivery estimates, and offering location-based promotions such as discounts for nearby users. You can enable or disable location services through your device settings.
* Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to track activity on our Service and hold certain information. Cookies are small data files stored on your device. You can instruct your browser or device to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
c. Information from Third Parties
We may receive information about you from third-party services, such as social media platforms like Google if you choose to link your account, we may receive information such as your name, email address, and profile picture, or from marketing partners.
2. How We Use Your Information
We use the collected information for various purposes, including:
* To Provide and Maintain Our Service: This includes processing your orders, delivering products, and managing your account.
* To Improve and Personalize Your Experience: We use data to understand your preferences, offer personalized product recommendations, and enhance app features.
* To Communicate with You: We may send you transactional emails (order confirmations, delivery updates), marketing communications (promotions, new product alerts, if you've opted in), and customer support responses.
* For Analytics and Research: To monitor the usage of our Service, analyze trends, and conduct research to improve our products and services.
* For Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, and fraudulent activities.
* To Comply with Legal Obligations: To meet any applicable laws, regulations, or legal processes.
3. How We Share Your Information
We may share your information with the following categories of recipients:
* Service Providers: We engage third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services (e.g., payment processing through Stripe or PayPal, data analytics through Google Analytics or Firebase Analytics, delivery services, and customer support through platforms like Zendesk), or assist us in analyzing how our Service is used. We require our service providers to maintain the confidentiality and security of your personal information and to process it only in accordance with our instructions. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
* Business Transfers: If "Take It" is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred as a business asset. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
* Legal Requirements: We may disclose your Personal Information in the good faith belief that such action is necessary to:
* Comply with a legal obligation
* Protect and defend the rights or property of "Take It"
* Prevent or investigate possible wrongdoing in connection with the Service
* Protect the personal safety of users of the Service or the public
* Protect against legal liability
* With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Data Security
The security of your data is paramount to us. We use industry-standard security measures to protect your personal information, including encryption, firewalls, and secure server environments. We also restrict access to your personal information to authorized personnel only.
However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we take reasonable measures to protect your personal information, we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. We retain your account information for as long as your account is active. We may retain certain information for longer periods if required by law or for legitimate business purposes, such as fraud prevention, resolving disputes, and enforcing our agreements. You can request the deletion of your account and associated data by contacting us at Shubham@cypherash.com. We will process your request within 30 days, subject to any legal or contractual obligations.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
* Right to Access: You have the right to request copies of your personal data.
* Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
* Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
* Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
* Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
* Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within 30 days. You can also update your account information, manage your notification preferences, and disable location services through the app settings.
7. Children's Privacy
Our Service is not intended for individuals under the age of 13 ("Children"). We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us immediately. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: Shubham@cypherash.com