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This Privacy Policy describes how Tacos Locos Livreur ("we", "our", or "us") collects, uses, shares, and protects your data when you use our delivery driver mobile application and our website https://tacos-locos-app.fr/.

1. Data We Collect

We may collect the following types of data:

- Personal information: name, email address, phone number, and user account information.

- Location data: approximate location, precise location, and background location data during active delivery tasks.

- Delivery information: assigned orders, pickup and delivery addresses, delivery status, and delivery history.

- Device and technical data: device identifiers, IP address, crash logs, diagnostics, and app performance data.

- Cookies and website usage data when you visit our website.

2. Location Data

The Tacos Locos Livreur app collects approximate and precise location data to enable delivery driver features, including live delivery tracking during active orders.

Location data may be collected in the background, even when the app is closed or not in use, only while the driver is assigned to an active delivery. This allows the restaurant/admin and the customer to track the delivery in real time and helps coordinate pickup and delivery operations.

We do not use location data for advertising purposes.

3. Use of Data

We use the collected data for the following purposes:

- To create and manage driver accounts.

- To assign, manage, and track delivery orders.

- To allow live delivery tracking during active deliveries.

- To help drivers navigate to pickup and delivery locations.

- To communicate with drivers about orders, deliveries, account updates, and support requests.

- To improve app functionality, security, stability, and performance.

- To detect and prevent fraud, abuse, or unauthorized access.

- To comply with legal, accounting, tax, or regulatory obligations when required.

4. Sharing Data with Third Parties

We may share certain data only when necessary to provide and operate the service, including:

- Sharing driver location and delivery status with the restaurant/admin and the customer during an active delivery.

- Sharing technical data with service providers used for app hosting, analytics, crash reporting, notifications, or security.

- Sharing data when required by law, legal process, or competent authorities.

We do not sell your personal data.

5. Data Retention

We retain personal data only for as long as necessary to provide the service, manage delivery operations, resolve disputes, ensure security, and comply with legal or business obligations.

Location data is retained only as long as necessary for delivery tracking, operational management, security, dispute resolution, and legal or business requirements.

6. Data Protection

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at:

saint.louis.tacos.locos@gmail.com

You may also request the deletion of your account and associated data through our account deletion page:

https://tacos-locos-app.fr/delete-account.html

Some data may be retained for a limited period when required for legal, accounting, tax, security, fraud prevention, dispute resolution, or legitimate business purposes.

8. Permissions

The app may request access to location permissions, including background location permission, to enable live delivery tracking during active deliveries.

You can manage location permissions from your device settings. Disabling location permissions may prevent some delivery tracking features from working properly.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

saint.louis.tacos.locos@gmail.com

Last updated: May 21, 2026