Privacy Policy
Tack Pure
Effective Date: 1 Jan 2026
Tack Pure (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of users (“you”, “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Tack Pure mobile application and related services.
By using the Tack Pure app, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information when you register or use our services:
Name
Mobile number
Email address
Residential or service address
Location details (for service availability)
1.2 Service-Related Information
RO purifier details (brand, model, issue description)
Service history
AMC details
Order and payment information
1.3 Device & App Information
Device type, operating system
App usage data
IP address (for security and analytics)
2. How We Use Your Information
We use your information to:
Provide RO service, spare parts delivery, and AMC services
Schedule service visits and assign technicians
Communicate service updates, confirmations, and support
Process payments and invoices
Improve app functionality and user experience
Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal data.
Your information may be shared only with:
Authorized service technicians for service fulfillment
Payment gateway providers for secure transactions
Government or legal authorities if required by law
All third parties are required to maintain confidentiality and data security.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal data against:
Unauthorized access
Loss or misuse
Alteration or disclosure
However, no digital platform can guarantee 100% security.
5. Location Information
We may collect location data only to provide RO services at your address and improve service accuracy. Location access can be managed through your device settings.
6. User Rights
You have the right to:
Access or update your personal information
Request deletion of your data (subject to legal requirements)
Withdraw consent by discontinuing app usage
To exercise these rights, contact us using the details below.
7. Children’s Privacy
Tack Pure services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app. Continued use of the app means acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can contact us at:
Tack Pure
📧 Email:tackpurewaterindia@gmail.com
📞 Phone:+91 96629 62271