Privacy Policy
Effective Date: March 21, 2025
1. Introduction
Welcome to Tach Rider App. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").
2. Information We Collect
When you use Tach Rider App, we may collect the following types of information:
Personal Information: Name, phone number, email address, profile photo, and other details required for rider registration.
Location Data: Real-time location tracking to facilitate order delivery and navigation.
Device Information: Device model, operating system, unique device identifiers, and network information.
Usage Data: Information about how you interact with the App, including features used, time spent, and errors encountered.
3. How We Use Your Information
We use the collected information for the following purposes:
To register and manage your rider account.
To provide real-time navigation and optimize delivery routes.
To communicate with you regarding orders, payments, and support.
To ensure security, detect fraud, and comply with legal requirements.
To improve the App’s functionality and user experience.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share your information in the following cases:
With Vendors and Merchants: To facilitate order deliveries and payments.
With Customers: Limited details such as your name and contact number for delivery purposes.
With Third-Party Service Providers: For app analytics, payment processing, and technical support.
For Legal Compliance: If required by law, court order, or government request.
5. Data Security
We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We encourage you to keep your login credentials confidential.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Your Rights
You have the right to:
Access, update, or delete your personal information.
Withdraw consent for location tracking (this may affect app functionality).
Request a copy of the data we hold about you.
8. Third-Party Links
Our App may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the App, and we encourage you to review it periodically.
10. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us at:
Email: tach21official@gmail.com
By using Tach Rider App, you agree to the terms of this Privacy Policy.