This Privacy Policy explains how Lottery Syndicate ('we', 'us', 'our') collects, uses, stores, and protects your personal data when you use our mobile application (the 'App'). We are committed to safeguarding your privacy and ensuring that your personal information is processed in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may collect and process the following categories of personal data:
Information such as your name, date of birth, and email address provided during registration or use of the App.
Limited transaction metadata (such as transaction reference, amount, and status) relating to payments processed externally via Revolut.
Information automatically collected when you access or use our App, such as device type, operating system and app usage data.
Any information you provide when contacting customer support or communicating with us regarding your account or services.
Your personal data is used for the following purposes:
To facilitate coordination of shared entries, maintain participation records, and display information relating to externally processed transactions and payouts.
To verify your identity, age, and eligibility, and to comply with legal and regulatory requirements. We receive only confirmation of age verification status and do not store identity documents or biometric data.
The wallet balance reflects information processed outside the App. The wallet reflects informational balances derived from externally processed transactions.
To send you account-related updates, customer support communications, and service updates.
To analyze and improve our services and user experience, including through the use of analytics and performance metrics.
We process your personal data based on the following legal grounds:
Where you have provided explicit consent for specific processing activities.
To fulfill our obligations under the terms and conditions governing your use of the App.
To comply with legal and regulatory requirements applicable to our operations.
For the purpose of operating and improving our services, provided that such interests do not override your rights and freedoms.
Your personal data may be shared with:
Such as Revolut, to facilitate financial transactions.
When required by law or to protect our legal rights, we may disclose your data to law enforcement or regulatory bodies. We do not sell or rent your personal data to third parties.
We employ a range of technical and organisational measures designed to protect your personal data against unauthorized access, loss, misuse, or alteration. While we strive to secure your information, please note that no method of transmission over the Internet or electronic storage is completely secure.
We retain entry selections and Proof of Participation uploads for audit and transparency purposes, but these do not contain sensitive personal data. Account data is retained while your account is active and for a limited period after closure to comply with legal and audit obligations.. Once your data is no longer needed, it will be securely deleted.
Under applicable data protection laws, you have the following rights regarding your personal data:
You can request a copy of your personal data that we hold.
You can request corrections to any inaccurate or incomplete information.
You may request the deletion of your personal data, subject to certain conditions.
You can request that we restrict the processing of your personal data under certain circumstances.
You can object to the processing of your data based on your particular circumstances.
o exercise any of these rights, please contact us through the provided 'Contact' feature.
Our App may use Google Analytics to enhance your experience and analyze usage patterns. You may control analytics tracking via your device settings where applicable. Analytics data is aggregated and used for performance improvement.
The App is not intended for individuals under 18. We do not knowingly collect personal data from minors.
Some service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place.
Some service providers may process data outside the UK. Where this occurs, appropriate safeguards such as Standard Contractual Clauses are in place.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised Privacy Policy will be posted within the App and will become effective upon posting. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact via the 'Contact' feature.
By using Lottery Syndicate, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
Lottery Syndicate is operated by HOPLA Ltd, registered in England and Wales.
Contact email: contact@hopla.uk