Introduction
Welcome to Saya! This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our application. By using Saya, you consent to the practices described in this policy. Please read this policy carefully. Saya is intended for users who are 18 years of age or older. If you are under 18, please do not use our application.
Personal Information We Collect
Information You Provide to Us
Registration Information: When you register for an account on Saya, we may collect information such as your email address, username, and password. This information is used to create and manage your account, authenticate your identity, and communicate with you.
Profile Information: You may choose to provide additional information for your profile, such as your name, gender, date of birth, and profile picture. This information helps us personalize your experience on Saya and allows other users to better understand who you are.
Communication Information: If you contact our support team at Sayadevteam@opsmails.com or use in - app communication features (such as sending messages to other users or reporting issues), we may collect the content of those communications to assist you and improve our services.
Information We Collect Automatically
Device Information: We collect information about the device you use to access Saya, including the device type, model, operating system version, unique device identifiers (such as IDFA for iOS devices and Android ID for Android devices), and mobile network information. This helps us optimize the app for different devices, detect and prevent fraud, and ensure the security of our services.
Usage Information: We track how you use Saya, including the pages or features you visit, the actions you take (such as creating, editing, or deleting content), the time and duration of your sessions, and the frequency of your use. This data is used to improve the app's performance, functionality, and user experience, as well as to analyze trends and usage patterns.
Location Information: With your consent, we may collect your approximate or precise location information. This can be used to provide location - based services, such as showing you relevant content or features based on your location, or to improve the app's overall functionality. You can choose to disable location services at any time through your device's settings.
How We Use Your Personal Information
Account Management: We use your personal information to create, maintain, and manage your account on Saya. This includes verifying your identity, resetting your password if necessary, and preventing unauthorized access to your account.
Service Provision: We use the collected information to provide, maintain, and improve the Saya application. This includes personalizing your experience, recommending content or features based on your preferences and usage, and ensuring the proper functioning of the app.
Communication: We may use your email address or other contact information to send you important notifications related to your account (such as security alerts, password reset emails), updates about Saya (including new features, improvements, and policy changes), and promotional materials if you have opted in to receive them. You can always unsubscribe from promotional emails by following the instructions in the email.
Analytics and Research: We analyze the data we collect to understand how users interact with Saya, identify areas for improvement, and conduct research to develop new features and services. This data may be aggregated and anonymized to protect your privacy.
Compliance and Security: We use your personal information to comply with applicable laws, regulations, and legal processes. We also use it to detect, prevent, and respond to fraud, security threats, and other illegal activities to protect the safety of our users and our services.
Sharing of Your Personal Information
Service Providers: We may share your personal information with third - party service providers who assist us in operating Saya, such as cloud storage providers, analytics services, and payment processors. These service providers are contractually obligated to protect your personal information and are only permitted to use it for the purposes for which we engage them.
Legal Requirements: We may disclose your personal information if required to do so by law, regulation, legal process (such as a subpoena or court order), or in response to a government request. We may also disclose your information if we believe it is necessary to protect our rights, property, or the safety of our users or the public.
Business Transfers: In the event of a merger, acquisition, sale of all or part of our assets, or other business transfer, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the app if such a transfer occurs and will also ensure that the acquiring entity continues to process your personal information in accordance with this Privacy Policy.
User - Generated Content (UGC)
UGC Policy
Saya allows users to create, upload, and share content on the platform (collectively referred to as “User - Generated Content” or “UGC”). By submitting UGC to Saya, you represent and warrant that:
You have the legal right to submit the UGC and to grant us the rights described in this policy.
The UGC does not violate any third - party rights, including but not limited to copyright, trademark, privacy, or publicity rights.
The UGC complies with all applicable laws, regulations, and this Privacy Policy.
Prohibited UGC
Under no circumstances are users permitted to post or share UGC that contains or promotes the following:
Explicit or Pornographic Content: Any content that is sexually explicit, pornographic, or contains nudity, including but not limited to images, videos, or text of a sexual nature.
Offensive or Disturbing Content: Content that is intended to shock, disgust, or cause emotional distress, such as graphic violence, gore, or content that is otherwise inappropriate or offensive.
Gambling - Related Content: Content that promotes, facilitates, or involves gambling activities, including online gambling, betting, or lotteries.
Drug - Related Content: Content that promotes, encourages, or depicts the use, sale, or distribution of illegal drugs, drug - paraphernalia, or any illegal substances.
Political and Discriminatory Content: Content that promotes or incites political unrest, violence, or discrimination based on race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or any other protected characteristic.
Monitoring and Enforcement
We reserve the right, but not the obligation, to monitor UGC submitted to Saya. We may remove or disable access to any UGC that we determine, in our sole discretion, violates this Privacy Policy or any applicable laws. We may also suspend or terminate the accounts of users who repeatedly violate these policies. If you believe that any UGC on Saya violates this policy, you can report it to us at Sayadevteam@opsmails.com. Please provide as much detail as possible, including the location of the UGC within the app and a description of the violation.
Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These rights include:
Right to Access: You have the right to request access to the personal information we hold about you. You can submit a request to us at Sayadevteam@opsmails.com, and we will respond to your request within the timeframes required by law.
Right to Rectification: If you believe that the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
Right to Erasure: In certain circumstances, you have the right to request that we delete your personal information. This includes situations where the information is no longer necessary for the purposes for which it was collected, you withdraw your consent, or the processing is unlawful.
Right to Restrict Processing: You may have the right to request that we restrict the processing of your personal information in certain situations, such as when you contest the accuracy of the information or object to the processing on grounds related to your particular situation.
Right to Data Portability: You have the right to receive the personal information you provided to us in a structured, commonly used, and machine - readable format and, in some cases, to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your personal information based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us at Sayadevteam@opsmails.com. We may ask you to verify your identity before processing your request.
Data Storage and Security
Data Storage: We store your personal information on servers located in [List the locations]. We take appropriate technical and organizational measures to ensure the security of your personal information and protect it against unauthorized access, disclosure, alteration, and destruction.
Security Measures: We use industry - standard security technologies and procedures, such as encryption, firewalls, and access controls, to safeguard your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
Children's Privacy
Saya is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will delete that information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or by displaying a prominent notice within the app before the changes become effective. We encourage you to review this policy regularly to stay informed about how we are protecting your personal information. Your continued use of Saya after the updated Privacy Policy takes effect constitutes your acceptance of the changes.
Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at Sayadevteam@opsmails.com. We will do our best to respond to your inquiries in a timely manner.