Welcome to Sweeft! This Privacy Policy explains how Sweeft ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our taxi and delivery booking services through the Sweeft app. Please read this policy carefully to understand our practices regarding your information.
If you have any questions, feel free to contact us at sweeftservices1@gmail.com.
1.1 Personal Information
Contact Information: We may collect your name, email address, and phone number when you sign up or update your profile.
Location Data: With your consent, we collect precise location data for real-time ride tracking, identifying nearby drivers, and improving ride suggestions.
SOS Information: For emergency services, Sweeft may allow you to upload pictures or documents to provide relevant context.
Contact List: With your permission, we may access your contacts to simplify adding emergency contacts for SOS features.
1.2 Usage Information
We collect details about your interactions with the Sweeft app, including booking history, search history, and app usage data to enhance the service experience.
We use your information for purposes that include:
Providing and improving the Sweeft app and related services.
Facilitating your ride bookings and deliveries.
Enabling SOS and emergency features to ensure your safety.
Contacting you with updates, promotions, and other relevant information.
Complying with legal obligations.
We may share your information with:
Drivers and Delivery Partners: To fulfill your booking requests.
Emergency Services: For SOS requests when you use emergency features.
Service Providers: Trusted third-party vendors who assist us in running Sweeft, subject to data security and privacy obligations.
We do not sell or share your personal data for third-party advertising purposes.
We implement measures to protect your information against unauthorized access, alteration, or deletion. While we strive to safeguard your data, we cannot guarantee its absolute security.
You can:
Manage Location Permissions: Control location access in your device settings.
Update Contact Permissions: Choose whether Sweeft can access your contact list.
Update or Delete Your Account: Contact us to update or delete your account information.
Sweeft is intended for users aged 18 and older. We do not knowingly collect data from children under 18. If we learn that we have inadvertently collected such information, we will delete it promptly.
We may update this Privacy Policy periodically. Changes will be posted in the Sweeft app, and we will notify you if changes are significant.
By using Sweeft, you agree to this Privacy Policy. For questions or concerns, please reach out to us at sweeftservices1@gmail.com.