Code Project: Motix

Tools: AI-assisted web design, rapid prototyping, scenario-based assessment

Audience: Automotive Technicians, Managers, and Directors

Challenge: Migration from a legacy software system to a new one faced a usage vs. adoption gap. Technicians lacked the skills to handle edge-cases, managers couldn't diagnose failures, and directors had zero visibility into the ROI of training.

Business Goal: 100% data accuracy and zero safety incidents within 30 days of go-live.

Solution: A three-tiered performance ecosystem targeting every layer of the factory floor from technicians to managers and their directors.

Key Features:

• Repair Sandbox: A browser-based simulation of the MAPS (Manufacturing and Production System) tablet for technicians to practice high-stakes repairs without risking safety or inventory.

• Manager Coaching App: A mobile tool that provides managers with immediate coaching scripts based on observed technician behaviors.

• Director’s Dashboard: A "Mission Control" interface for directors that visualizes factory heat maps and Level 4 business impact.

Why Code-Based? Achieving this level of interconnected data and contextual realism required a custom interactive architecture that traditional authoring tools cannot support.

The ecosystem approach ensures that the business goal of 100% accuracy is supported by every level of the organization.